Supervisor, Food & Beverage

Date:  Sep 19, 2019
Property:  HOTEL IRVINE (1100)

Irvine, CA, 92614

Division:  Hotel Irvine (HI)
Req ID:  29741

Position Summary:

The Food and Beverage Supervisor is a key position in the Food and Beverage operation, acting as a support for staff members and leadership. This position requires strong leadership, organizational, communication and customer service skills.  The ideal candidate is a person who is truly passionate about people and hospitality, a person who is connected to our local community, who can help bring positive ideas on how to better serve our guests and maintain & enhance employee satisfaction. The supervisor will be tasked with assisting management and staff in EATS, Redbar, and Marketplace providing an exceptional guest experience. This role calls for a person with an eye for detail on the floor and when inspecting our staff. Additional assist in the planning and management as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures in the areas of his/her responsibility.

Job Duties:
  • A Mentor first, a Leader, a listener and a motivator of all crew members.
  • Exceptional F&B product knowledge in order to train staff and communicate with patrons 
  • Assist with staff training and hold all staff accountable
  • Have an eye for detail in all aspects of the Outlets 
  • Comply with all ABC rules and regulations. 
  • Follow all company cash flow procedures.
  • Complete all opening and closing procedures on a daily basis in his/her areas of responsibility 
  • To be fully conversant with all services and facilities offered by the hotel.
  • Comply with all company grooming standards 
  • Follow proper payroll, tip and uniform procedures
  • Ensure consistency in service on a daily basis
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Assist with promoting and marketing efforts
  • Keeping staff apprised of all marketing and programing for the hotel.
  • Must read, complete knowledge of our daily, weekly and month end protocol
  • Understand and comply with all information in Hotel Irvine’s Employee Handbook
  • Assist with maintaining proper par levels on inventory in his/her areas of responsibility
  • Be able to do accurate inventory
  • Understand and follow the California Labor Laws
  • Assist with labor controls,  payroll and scheduling
  • Fully proficient with the Micros POS system
  • Assist with customer requests, including email receipts, invoices, pre-orders, deliveries
  • Complete recaps for each shift, and post-convention notes  for each large group
Minimum Qualifications / Other Expectations:
  • Minimum of 2- 3 years progressive experience in a casual high volume restaurant.
  • Previous supervisor or lead experience within an casual restaurant or golf food and beverage
  • Thorough knowledge of all matters related to the proper administration of "up-scale" operation.
  • Thorough knowledge of Food, Wine, and other beverages.
  • Strong hospitality skills with an outgoing personality.
  • Ability to work flexible schedule including weekends and holidays
  • California Food Handler’s certification.
  • Effective management, leadership, organizational, and communication skills.
  • Google Apps experience a plus.

About Us:
Hotel Irvine (a part of Irvine Company’s Coastal Collection) is an independent lifestyle hotel that’s redefining where business stays.

A breath of fresh air in an otherwise mundane sea of ordinary, Hotel Irvine offers a sleek, vibrant, look delivering a contemporary hospitality experience that provides guests with personalized service, pops of bright color and energy bursting from every space.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Food Service, Manager, Franchise, Hospitality, Management, Retail