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Assistant Service Manager

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Date: May 11, 2019

Location: Santa Monica, CA, US, 90401

Company: Irvine Company

Position Summary:

Assists the Service Manager with the direction of technicians and vendors. Develops and maintains a high level of skill in all phases of general maintenance. Performs general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff.

Job Duties:

  • Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
  • Assists in the coaching and development of maintenance associates.
  • Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
  • Ensures community common areas and grounds are maintained according to company standards; conducts property quality inspections, identifies and resolves any hazards.
  • Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
  • Performs service requests, the unit turns and preventative maintenance work throughout the community.
  • Assists in the repair and renovation of apartments, providing direction to technicians, porters, and vendors.
  • Variances in responsibilities may exist by community type:
    • Smaller Communities:
      • Responsibilities will include completing both maintenance service requests and turnover of apartments. May work alone.
    • Larger Communities:
      • May work on a team that completes maintenance service requests or turnover of apartments

Minimum Qualifications / Other Expectations:

  • High school diploma
  • Three to five years general maintenance experience; Expertise in plumbing, electrical, HVAC, appliance repair and apartment turnover preferred.
  • On call as needed for after hours emergencies; Schedule may require work on weekends, holidays and evenings
  • Regular, consistent and timely attendance required


About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Nearest Major Market: Los Angeles

Job Segment: Service Manager, Electrical, Manager, Customer Service, Engineering, Management

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