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Leasing Administrator

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Date: Feb 14, 2019

Location: Playa Vista, CA, US, 90094

Company: The Irvine Company

Position Summary:

  • Brand ambassador for the company
  • Stands and greets all prospects/residents as they enter the community
  • Processes application and move-in paperwork within company standards
  • Takes applicant from initial application phase through move-in
  • Responsible for accurate record keeping and other sales related tasks

Job Duties:

  • Be the first point of contact for incoming calls and walk-ins.
  • Schedule tours and assign CRC appointments to the leasing team.
  • Pick up and assign internet leads to the leasing team.
  • Coordinate effectively with other verticals to ensure move-ins are successful.
  • Prepare leasing reports as assigned by the LM/Sr. LM
  • Ensure completion of Application Approval Checklist within 72 hours.
  • Email Welcome Letter to applicant.
  • Confirm all move-ins and appointments for completion of move-in paperwork.
  • Perform pre-walk inspection of apartment homes to ensure unit meets ICAC standards for move-in.
  • Prepare all move-in packets and ensure keys and remotes are available on move-in date.
  • Accurately enter move-in/demographics into Onesite.   
  • Ensure completion of Move-in Checklist, obtain Community/General Manager signature on lease and have move-in files ready for audit.
  • Handle all on-site transfers and roommate changes where applicable.
  • Act as back up Leasing Consultant, when necessary.
  • Post WebListers ads daily.


Other duties as assigned based on sales environment; may include the following:


  • Use sales consultative approach, engage and discover prospect needs to determine which unit would best meet the client’s needs.
  • Conduct prospect tours or re-tours as needed, following all policies and procedures.
  • Create quote(s) on specific unit(s) of interest utilizing pricing tool and following procedures for providing quote.
  • When prospect is ready to apply, follow application procedures and secure screening approvals; perform a warm hand-off to the RRR.
  • Track submitted applications, approvals, pending move-ins, and ensure the applicant moves in.




  • Prepare daily priority list and reports as requested.
  • Follow-up on active prospects as required, including calls, emails, or texting.  Provide relevant information such as eBrochure, ePostcard, or quote.
  • Enter detailed notes into prospect system, OneSite. 
  • Assist with confirming tour appointments, generating new traffic (e.g., placing ads, review online marketing for accuracy, communicate with sister sites for referrals).
  • Assist with completion of weekly Market Survey if applicable.
  • Assist with 3 day resident retention calls.

Minimum Qualifications:

High School Diploma/BA with 0-5 years of experience.

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Los Angeles

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