Senior Manager, Food and Beverage ($96,100.00-$111,300.00)

Position Summary:

At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you.

Pelican Grill is the neighborhood favorite with warm ambiance and friendly service, a great place for a drink after a round at the famed Pelican Hill Golf Club, and the home of Napa-inspired cuisine with panoramic views stretching to the Newport coast and beyond.  As the General Manager for Pelican Grill, you will be responsible for the overall operation of the restaurant and for ensuring that the highest level of customer service is maintained.

The General Manager for Pelican Grill is responsible for the overall operation of the restaurant and for ensuring that the highest level of customer service is maintained.

Job Duties:

• Lay out goals and develop strategies to accomplish objectives.
• Forecast necessary revenues and expenses.
• Stay in tune with departmental needs as they relate to production and staffing.
• Forecast work schedules, control labor thru LMS for all restaurant employees.
• Utilizes multi-faceted marketing avenues to achieve financial success and public awareness, including social, guerrilla and traditional marketing strategies.
• Oversees the initial hiring and training of all new and current employees, and conducting on-going training classes for both managerial and hourly staff.
• Responsible for overseeing control standards, performance, employees' conduct, dress code, appearance, sanitation, etc., according to established.
• Formulate and recommend changes to improve employees' performance and teamwork.
• Keep employees informed about policies and changes. Develops analyses and implements merchandising that meet the profile of guests.
• Manages and controls overall expenses of the outlets focusing on higher revenue and profit.
• Ensure employees have total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of wine list.
• Work in co-operation with the Chef to ensure top quality.
• Participate in Executive and Food and Beverage meetings.
• Stay informed and market special events.
• Retain records of regular customers, their eating habits and special requests.
• Manage waste cost at a minimal level.
• Maintain inventories and bar stocks.
• Ensure that all equipment is kept in perfect working condition.  Reports any deficiency to the proper department.
• Ensure that all materials and supplies are available when needed.
• Respond to any emergency, safety situation or accident accurately and promptly and retain accident reports.
• Perform other tasks or projects as assigned by management and staff.

• Interview, hire and train all team members.

Minimum Qualifications / Other Expectations:

• College degree in a related field preferred.
• 3-5+ years of management experience in a fine dining environment.
• Thorough knowledge of all health and labor regulations related to restaurant operation.
• Excellent interpersonal communication and negotiation skills.
• Ability to use appropriate interpersonal styles and methods to guide employees toward goal achievement.
• Flexible, open-minded, adaptable to change, with strong organizational, management and time management skills.
• Strong analytical, data management and computer skills.
• Must have a current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.