Spa Attendant ($16.00 + Tips Potential)
Newport Coast, CA, 92657
Position Summary:
Job Duties:
- Provide and ensure a safe, friendly, and clean environment for each Guest.
- Be conscientious of the Guests' needs and surroundings.
- Perform laundry duties ensuring robes and linen are stocked.
- Stock supplies throughout the spa for Guest and employees.
- Cleaning and stocking of showers, restrooms, and locker areas.
- Answer phones, schedule services and assist Guests with any questions about their visit and hotel amenities.
- Check Guests in for their spa services and check out at the end of their stay.
- Sell products, spa services, and gift cards and using our point of sale system SpaSoft.
- Cross promote services in all departments of the spa and hotel.
- Take ownership in resolving Guest concerns and/or issues with patience, efficiency and professionalism.
- Balance cash drawers as needed.
- Communicate and listen effectively with Management, Supervisors, Employees and Guests.
- Restocks retain merchandise and guest supplies throughout the entire spa area.
- Maintains facility during shift.
- Reconciles and balances daily sales at close of shift.
- Maintain a professional appearance by complying with the dress code.
- Ability to work morning, evening, weekend, and holiday shifts as required by operational needs.
Minimum Qualifications / Other Expectations:
High School Diploma or equivalent.
Compensation:
Base Pay Start Rate: $16.00
This position may receive gratuities or may participate in a tip pool.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.
About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.
Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles
Job Segment:
Activities, Salon, Hospitality