In Room Dining Server ($16.00 + Tips Potential)

Date:  Mar 26, 2024
Property:  RPH (0023)
Location: 

Newport Coast, CA, 92657

Division:  Resort at Pelican Hill (RPH)
Req ID:  42976

Position Summary:

Hiring Part Time, Summer Seasonal 

The In Room Dinning Server (Room Service) is responsible for offering guests an enjoyable, expertly served meal reflecting the high customer service standards of The Resort at Pelican Hill. They must anticipate guests’ needs and provide service before being asked, such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.

Job Duties:

  • Take food and drink orders accurately and notify kitchen of order following department procedures.
  • Be prepared to explain menu items, including food content and preparation style.
  • Be familiar with daily specials and present to guest.
  • Ensure consistency in preparation and presentation of food and drink items before serving to guest.
  • Follow all standard food handling, sanitation and health department guidelines.
  • Understand and use the proper procedure for guest walk-outs.
  • Present guest check and process utilizing proper policies and procedures for cash, room charge or credit card.
  • Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior.
  • Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
  • Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications / Other Expectations:

Experience:

  • Minimum one (1) year experience working as a Server, preferably in a fine dining environment.

 

Knowledge, Skills and Abilities:

  • Ability to communicate effectively.
  • Strong attention to detail and the ability to handle multiple tasks.
  • Ability to work with management staff and other employees in a professional manner.
  • Must be 21 years of age or over.

 

Licenses and Certificates:

  • Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.

 

Physical Demands:

  • Below Waist Lift - 37 lbs.
  • Above Waist Lift - 30 lbs.
  • Push/Pull - 30 lbs of force.
  • Stoop/Bend at Waist - Occasionally.
  • Ladder climbing - Occasionally.
  • Single-leg Balance - Required.

Compensation:

Base Pay Start Rate: $16.00
This position may receive gratuities or may participate in a tip pool.

 

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

 


About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Kitchen, Hospitality