Golf Catering Conference Service Manager

Date:  May 19, 2022
Property:  RPH (0023)

Newport Coast, CA, 92657

Division:  Resort at Pelican Hill (RPH)
Req ID:  39761

Position Summary:

Manages the revenue based goal, service the programs, as well as organize and coordinate all aspects of assigned events utilizing the Catering and Conference Services departments.  Works with the management team from all related departments to monitor events and customer service and takes corrective action as necessary to ensure customer satisfaction.

Job Duties:

  • Actively solicit and book corporate, social and group business meetings and events in the main banquet space. 
  • Assists with the coordination of all aspects of an event including hotel room reservations, meal menus, meeting room space, audio/visual requirements, event coordination and banquet staff, set-up and tear-down.
  • Establish and maintain a professional working relationship with all departments interacting with the Catering and Conference Services department.
  • Monitor expenses during an event to ensure meeting the budget requirements of the customer.
  • Assist in the management, development and coaching of team.
  • Responsible for meeting or exceeding revenue-based sales goal.

Minimum Qualifications / Other Expectations:

  • 1 to 3 years management experience in a catering/banquet environment.
  • Ability to sell events in a professional manner.
  • Good food and beverage knowledge.
  • Excellent interpersonal communication and negotiation skills.  Ability to use appropriate interpersonal styles and methods to guide employees toward goal achievement.
  • Strong analytical, organizational, management and computer skills.

About Us:
The Resort at Pelican Hill (a part of Irvine Company’s Coastal Collection) is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Service Manager, Food Service, Banquet, Catering, Manager, Customer Service, Hospitality, Management