Food Runner ($16.00 + Tips Potential)

Position Summary:

Hiring: Part Time, Summer Seasonal 

The Food Runner is responsible for organizing, expediting and the delivery of all food items to the guests withcare and fi nesse. Acts as mediator, organizer and communicator between the Front of House (“FOH”) andculinary staff to ensure the correct plates are delivered to the correct guests and to the correct position. Knowsproper serving standards, e.g., serve from the left and pickup from the right.

Job Duties:

• Work as team player with all restaurant staff.
• Perform opening and closing procedures as determined by management.
• Demonstrate knowledge of food and beverage items on the menu.
• Monitor and maintain operating supplies; maintain a ‘clean as you go’ approach.
• Handle guest inquiries in a courteous, professional, and effi cient manner.
• Remain up-to-date on events within hotel/resort.
• Know all dining room fl oor plans and understand the seat number system.
• Expedite the delivery of food; follow all steps of service at all times without fail.
• Be versed on all to go orders and know proper procedures and standards.
• Strictly adhere to the rules and regulations established in the employee handbook and the hotel’s policies.
• Follow proper payroll, uniform, and grooming policies and procedures.
• Attend and contribute to all staff meetings, pre-shift meetings, other departmental and hotel meetingsand/or training as scheduled.
• Maintain open communication with the Culinary staff as well as the FOH Management.
• Responds properly in any hotel emergency or safety situation and is well versed in all procedures.
• Utilizing the10’-5’-3’ rule in all interactions.
• Recognize any problems resulting from guest complaints, intoxication or disruptive behavior; notifymanagement immediately.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipmentand any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.
• Perform other duties as assigned or requested.

Minimum Qualifications / Other Expectations:

• High School Diploma or equivalent.
• 6 months-1 year previous food and beverage experience preferred; hospitality industry preferred.
• Excellent reading and oral profi ciency in the English language.
• Valid Serve Safe, CA food handlers card required.