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Sales Support Specialist - Fashion Island Hotel

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Date: Jun 9, 2019

Location: Newport Beach, CA, US, 92660

Company: Irvine Company

Position Summary:

Maintain proper reporting on daily, weekly and monthly reports used to measure productivity and analyze necessary data required by leadership. In addition, audit and monitor all pricing integrity for packages, negotiated rates and value-added inclusions while reconciling daily productivity for sales, catering and convention services personnel. Assist accruing groups, transient, cross-sale commissions for Accounting Department and process the payments on regular basis. Accurately generate and process all reports that communicated internally and to corporate offices as scheduled or requested. Assist in Marketing and Advertising functions as needed.

Job Duties:

ESSENTIAL FUNCTIONS

  • 50% - Prepare all monthly sales and catering reports, including but not limited to revenue management, booking analysis, demographic, geographic, sales strategy reports, attrition reports and incentive calculation reports for individual and team production, submitting accurate reports in a timely manner.
  • 20% - Verify and audit OPERA and Delphi reports to group rooms, room revenue, room revenue, banquet and catering food, beverage, audio-visual and room rental.
  • 10% - Distribute sales manager incentive calculation reports for review, prospecting activities, group rooms control log (GRC), group pace and productions, Delphi database maintenance, F&B attrition, various ancillary department reports including but not limited to audio visual, front office, conference service, banquets, accounting, golf and spa as requested by Channel Marketing Manager, Revenue Analysis Manager, Director of Sales & Marketing, Managing Director, or Corporate Office.
  • 10% - Audit and process transient commission payments in OPERA weekly. Accrue and process group commission check requests to CAP bi-monthly. Furthermore, maintain lead logs for cross-sale leads between Pelican Hill and Island Hotel Sales & Catering teams. Track converted booking productions and process commissions at each quarter end.
  • 10% - Exclusive property report writer for all reports including but not limited to DataVision, OPERA, MarketVision, and Crystal reports. Produce reports used in the creating of the Strategic Sales Plan and assist in the analysis of these reports to determine appropriate sales and catering goals.

 

Other:

  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

 

SUPPORT FUNCTIONS

  • In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Additional duties as necessary and assigned.

 

 

Minimum Qualifications / Other Expectations:

  • Education: High School or equivalent education required. Bachelor’s degree preferred.
  • Experience: 1+ year of sales system management or related analytical experience required.

 

 

This job description is not an exclusive or exhaustive list of all job junctions that an employee in this position may be asked to perform from time to time.


About Us:
Fashion Island Hotel (a part of Irvine Company’s Coastal Collection) is located in the heart of Newport Beach and is an oasis of premium coastal luxury - with a pulse.

With stunning city and harbor views, impeccably designed guest rooms and suites, more than 23,000 feet of event space including the largest ballroom in Newport Beach and much more - Fashion Island Hotel is in the center of it all.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Sales Support, Hotel, Banquet, Food Service, Sales, Hospitality

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