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Retail Supervisor

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Date: May 15, 2019

Location: Newport Beach, CA, US, 92657

Company: Irvine Company

Position Summary:


As a Retail Supervisor, you oversee the daily operations of all Retail locations and assist in ensuring all locations are staffed, the product is replenished and that creative visual displays are cohesive. Ensure all guest concerns are handled appropriately in a timely manner.

Job Duties:

  • Be a role model in exceeding guest expectations and creating personalized guest experiences
  • Assist with the training of new employees 
  • Supervising Retail Agents
  • Assisting guests with decisions and finalizing sales
  • Restocking merchandise and supplies
  • Cleaning work areas
  • Communicate with management staff and other employees

Minimum Qualifications / Other Expectations:

  • Previous supervisory experience in retail and/or customer service
  • Demonstrate initiative, personal awareness, professionalism, positivity, and integrity 
  • Exercise a high quality of customer service and leadership in all areas of performance
  • Project a professional image and demeanor
  • Strong verbal communication skills
  • Understand, apply, and comply with all company policies and procedures
  • Friendly and outgoing personality
  • Good organizational and money handling skills
  • Good Apps experience is a plus

Nature & Extent of Supervision Provided to Job

Certificates, Licenses, Etc.

Equipment Used

Language Skills

Physical Requirements

About Us:
The Resort at Pelican Hill (a part of Irvine Company’s Coastal Collection) is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Manager, Retail Sales, Management, Retail

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