Property Assistant

Date:  Nov 27, 2019
Property:  FASHION ISLAND (0012)

Newport Beach, CA, 92660

Division:  Retail (Retail)
Req ID:  31293

Position Summary:

Overall responsibility for front desk, office management, tenant sales collection, maintaining contact database, event planning/management and supporting the Specialty Retail Program.

Job Duties:


  • Answer and route incoming calls, take detailed messages
  • Greet internal and external customers courteously and respond to inquiries
  • Cultivate and maintain excellent relationship with tenants and key vendors
  • Sort and distribute incoming mail; facilitate correspondence, deliveries and outgoing mail via overnight or regular US Postal Service
  • Retrieve information from company roster and maintain tenant phone list
  • Ensure front office and conference room are neat and organized; maintain conference room calendar
  • Coordinate desk coverage during all business hours & secure door when office closes


  • Manage Vice President and General Manager’s calendar- scheduling meetings, reminding the executive prior to appointments, and providing catering and AV support upon request
  • Collect, input and verify monthly and annual certified sales and run reports
  • Prepare memos, letters, correspondence and make copies of documents as requested
  • Manage traffic counting system; check accuracy and print/prepare  reports
  • Manage Non-Commercial Expressive Activity Program
  • Maintain and distribute WOW customer service story log monthly, give story counts and endorse stand out examples of customer service during weekly staff meeting
Minimum Qualifications / Other Expectations:
  • Typing 50 wpm
  • Proficient in Google Suite- Gmail, Sheets, Docs, & Slides
  • Proficient in Microsoft Word and Excel
  • Excellent verbal and written communication skills
  • Excellent organizational skills with attention to detail and timeliness
  • Excellent customer service with an “at your service” focus in tone, words and actions
  • Team player with excellent interpersonal skills, able to work well with others at all levels of the organization, including senior management

Special Experience Desired:

  • Prior reception experience desirable
  • Prior administrative experience desirable

About Us:
Irvine Company Retail Properties (a division of Irvine Company) has created some of America’s most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Office Manager, Front Desk, Event Planning, Administrative, Hospitality