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Liability Claims Manager

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Date: Jan 4, 2019

Location: Newport Beach, CA, US, 92660

Company: The Irvine Company

Position Summary:

The Claims Manager will primarily analyze, review and adjust general liability and pollution claims. In addition, he/she will manage and train one claims adjuster. Other duties will include handling complex litigated claims and preparing and presenting monthly and quarterly reports to all business units.

Job Duties:


  • Conduct investigations including onsite inspections, claimant statements, witness statements, liability and property evaluation, and application of setting appropriate reserves for assigned claims.
  • Negotiate and settle claims as appropriate.
  • Coordinate and manage litigated claims with defense and in-house counsel.
  • Attend mediation, trial, and other legal proceedings, as required.
  • Review and interpret legal pleadings and case law as necessary.
  • Draft routine claim correspondence including tenders to third parties and settlement documentation.
  • Process claims receivables and payments, validate and update system.
  • Respond to inquiries from internal and external customers.
  • Prepare, present and provide claim data for monthly and quarterly reports/updates.
  • Train and manage other department team members.
  • Perform other related duties as assigned.

Minimum Qualifications:

  • Demonstrates strong written and verbal communication skills.
  • Must have strong organizational, analytical, negotiation and communication skills.
  • 10+ years handling claims at an insurance carrier, broker or risk management department.
  • Bachelor’s degree or equivalent experience.
  • Associate in Claims preferred.
  • Computer literacy in Microsoft Word, Excel, Google and claims management software (CS Stars preferred).
  • Paralegal or investigative experience, a plus.

Essential Job Functions:

  • Working well with others in a fast-paced, collaborative environment that is also intellectually challenging.
  • Excellent customer service skills and a passion to help others.
  • Ability to be a self-starter and work independently.
  • Strong critical thinking, negotiation and decision-making skills.
  • Excellent time management skills.
  • Strong written and verbal communication skills.
  • Excellent reading comprehension.
  • Understanding of medical terms.
  • Strong computer, typing and grammar skills.

About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.

With diversified operations throughout coastal California, Irvine Company plans and brings to life balanced, sustainable communities with a full range of housing, job and retail centers, schools, recreation and permanently preserved open space.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Real Estate, Manager, Sales, Management

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