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Locker Room Attendant

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Date: Jun 26, 2019

Location: Newport Beach, CA, US, 92660

Company: Irvine Company

Position Summary:

The Attendant is responsible for providing exceptional service to guests by accommodating their every need. Assure quality service by maintaining cleanliness and order in the locker facility and spa areas. Responsible for performing guest tours and guest amenity issuance, as well as responsible for the overall comfort and flow of the guest transitions and relaxation processes.

Job Duties:

Comply with all policies and procedures

Replenish guest lockers with neatly folder robe and same-size spa sandals

Prepare, maintain and breakdown beverage and snack station

Take and deliver customer food orders

Replenishes supplies and products before they are depleted

Monitor and manage steam room, sauna, whirlpool, shower areas for continued cleanliness and maintenance

Follow uniform and grooming guidelines

Work varying shifts based on business needs including holidays and weekends

Demonstrate full knowledge of the spa’s facilities such as steam room, showers, whirlpool, location of lounges, hours of operations and be able to communicate these to guests

Conduct spa facility tours in a courteous, knowledgeable, and professional manner

Consistently clean and monitor spa areas after guests

Assist the reception in a seamless transition of guests into the spa.

Maintain a high level of communication with room service in regards to guest orders

Greet all guests who enter the spa and display knowledge of services available and the amenities offered

Minimum Qualifications / Other Expectations:

  • Experience working as a locker room attendant, spa attendant or related position, preferably in a hotel/resort environment.
  • Ability to remain calm and organized in busy environment
  • Strong interpersonal skills and a genuine guest service orientation
  • Former housekeeping experience beneficial
  • High school level reading, writing and mathematical skills
  • Excellent communication skills in English and able to print legibly
  • Must have a current California Food Handler’s License
  • Must be 21 or older


About Us:
Fashion Island Hotel (a part of Irvine Company’s Coastal Collection) is located in the heart of Newport Beach and is an oasis of premium coastal luxury - with a pulse.

With stunning city and harbor views, impeccably designed guest rooms and suites, more than 23,000 feet of event space including the largest ballroom in Newport Beach and much more—Fashion Island Hotel is in the center of it all.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Activities, Housekeeping, Hospitality

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