Cafe Attendant

Property:  VillasFashionIs (2156)

Newport Beach, CA, 92660

Division:  Apartments - On-Site (Apt OnSite)
Req ID:  36328

Position Summary:

Our Cafe Attendants provide friendly, efficient, and responsive service to all customers in our cafe. Primarily, attendants prepare all food and beverage items. If you enjoy helping others, and providing excellent customer service this role is for you.

Job Duties:
  • Maintain a friendly and engaging manner with all guests
  • Utilize all computer systems relevant to the departments Micros experience preferred
  • Maintain a log with important information to be passed onto management
  • Ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department
  • Complete and retrieve all product requisitions
  • Perform all tasks in the Café operations department.
  • The ability to establish and maintain par stocks of all supplies
  • Rotate and maintain product to sell dates
  • Follow proper payroll and uniform procedures
  • Handles all credit card and unit charges
  • Requisition, pick up, verify, and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the Cafe
  • Develop a complete working knowledge of the menu items and their ingredients and preparation
  • Ensure that all details of service are performed properly and that every guest receives the highest quality of service
  • Report any accident immediately, no matter how minor, to a manager
  • Handle a guest walk out
  • Respond properly in any property emergency or safety situation
  • Perform other tasks or projects as assigned by property management and staff
  • The ability to complete opening and closing side-work as assigned
  • Recognize regular guests and to greet them by their name.
  • Maintain property service standards
  • Provide lateral service wherever is necessary in the property.
  • 10’-5’-3’ rule
  • Maintain a professional demeanor at all times to everyone
  • Embody mission, vision and values of the property and ICAC division daily
Minimum Qualifications / Other Expectations:
  • Reading, writing and oral proficiency in the English language
  • 2 years previous Retail / Hotel F&B experience preferred
  • Strong written and verbal communication skills
  • Must be available to work a flexible schedule which can include evenings and early morning shifts
  • Ability to effectively interact with customers and staff in a professional manner

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Activities, Food Service, Hospitality