Sr. Claims Administrator

Date:  Sep 11, 2021
Property:  131 THEORY (2146)

Irvine, CA, 92617

Division:  Apartments - Corporate (Apt Corp)
Req ID:  38127

Position Summary:

The Sr Claims Administrator is responsible for the oversight of environmental incidents to ensure compliance with internal policies and procedures. This role will provide guidance and support to the EHS team, Legal & Risk Management, and onsite teams to reduce potential liability and exposure to the Company.

Job Duties:

  • Responsible for overseeing and managing pollution coverage claims through the entire life cycle, from incident notification to completion of work. This role will act as a liaison between Onesite staff, EHS Team, Legal & Risk Management. as needed. 
  • Responsible for investigating and evaluating claims (with a heavy emphasis on pollution coverage claims).
  • Provides quality claim handling in accordance with established procedures throughout the claim life cycle and ensures file quality and timely claim analysis and communication with claimants.
  • Establishes facts of loss, investigation, and damage assessment.
  • Exercises proper judgment and decision making to analyze claims, and provide recommendations about claims handling.
  • Proactively reviews Claim File for adherence to quality standards and trend analysis.
  • Tracks and controls legal expenses to assure cost-effective resolution.
  • Responsible for prompt and proper disposition of all claims within delegation of authority.
  • Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
  • Provides support to Community Management to ensure prompt, accurate, and appropriate communication with Residents.
  • Able to clearly communicate concise action plans, and present plans for moving the case to conclusion.

Minimum Qualifications / Other Expectations:

  • Bachelors degree preferred
  • At least 4 years of bodily injury litigation claim handling experience preferred.
  • Extensive claim and/or legal experience and technical expertise to evaluate severe and complete claims.
  • Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of pollution litigation process, relevant case and statutory law and expert litigation management skills preferred.
  • Ability to communicate clearly and effectively in English, both verbally and in writing.  Multilingual ability a plus.
  • Occasional travel required
  • Regular, consistent and timely attendance is required (non-exempt)
  • Valid driver’s license; valid vehicle insurance


About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles