Manager, Digital Website Products

Date:  Nov 14, 2019
Property:  131 THEORY (2146)

Irvine, CA, 92617

Division:  Apartments - Corporate (Apt Corp)
Req ID:  30723

Position Summary:

The Manager, Digital Website Products position will be a member of the Irvine Company Apartment Community Marketing team and will drive digital website and resident app execution to deliver exceptional customer experiences and meet company goals. Collaborating with the regional marketing leads and Information Technology. The Manager, Digital Website Products will be the point person for the day to day activities that will drive a best in class customer experience within the Irvine Company Apartments online channels. This position plays a key role in driving the implementation of all digital website projects.

Job Duties:
  • Manages and prioritizes website, resident portal, and mobile app enhancements and bug fixes for the Irvine Company Apartments marketing department  
  • Manages day to day digital website product schedules and plans
  • Gathers requirements for new enhancements & bugs from marketing department leads
  • Collaborates withb the regional marketing team to track and plan for community or regional digital website support neYeseds
  • Partners with IT development team to define requirements and prioritize implementation of updates
  • Reviews development work to ensure proper functionality, accuracy of content, and alignment with brand guidelines
  • Aggregates regional marketing team feedback and approval workflows
  • Partners closely with the Digital Media team around the execution of a best-in-class landing page strategy 
  • Oversight and execution of content authoring on the website, resident portal, and app
  • Coordinates the management of and communications with website vendors on various website projects 
  • Supports and monitors team KPIs to ensure digital channels meet or exceed all financial and engagement targets (i.e. page load time, bounce rate, conversion rate)
  • Works with IT to implement A/B tests, reviews and reports test findings, and provides optimization recommendations based on results
  • Oversees analytics and regular reporting with IT team
  • Contributes to the company’s strategic direction to elevate the customer experience
Minimum Qualifications / Other Expectations:

General Requirements:

  • Bachelor’s Degree in Marketing or related field
  • 4 - 6 Years of work experience in digital website product management


Specialized Skills, Knowledge, and Experience:

  • Strong knowledge of Google Suite
  • UX, design leadership
  • Adobe analytics and platform knowledge
  • Experience working closely with the Agile process
  • Comfortable working on multiple projects simultaneously
  • Comfortable communicating in both formal and informal settings, with strong written and verbal communication skills; be able to communicate complex concepts to people of different backgrounds throughout the organization
  • Superior organizational skills

About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.

Irvine Company is respected for its master planning and environmental stewardship of the Irvine Ranch in Orange County, including diversified operations throughout coastal California. Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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