Manager, Catering

Property:  HOTEL IRVINE (1100)

Irvine, CA, 92614

Division:  Hotel Irvine (HI)
Req ID:  32401

Position Summary:

The Hotel Irvine Catering Manager must be knowledgeable in the hospitality industry and event planning as well as having excellent communication skills both written and verbal. The Hotel Irvine Catering Manager must be multi-task oriented, be a self-starter, be an effective leader and work well with others.

The Hotel Irvine Catering Manager is required to work with all hotel departments as well as other divisions with the Irvine Company. The Hotel Irvine Catering Manager will continually assess staff and follow up as needed, i.e. rewarding and disciplining employees through verbal and written communication. Will motivate staff to ensure that all departments work as a unit with everyone working towards the same goal.

The Hotel Irvine Catering Manager will work closely with the Director of Revenue Management, Director of Sales & Marketing, Director of Operations, and Executive Chef to create, promote and execute successful hotel events. The position will also have some interaction with Corporate Marketing. In addition, this position will work with wedding clients on booking and servicing their wedding blocks.

Job Duties:
  • Provide lateral service wherever is necessary in the hotel.
  • Ability to perform other tasks or projects as assigned by hotel management and staff.
  • Respond to all telephone and walk in inquiries regarding catering, outlets space and bookings of wedding room blocks and ICW catering blocks.
  • Developing strong client base with new and existing clients by maintaining a high level of customer service
  • Ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
  • Ability to negotiate with clients and achieve maximum revenue/ profit potential by upselling in all revenue producing areas.
  • Deliver accurate information to all hotel departments concerning all events.
  • Solicit, retain and reactivate accounts to maximize revenue.
  • Achieve yearly personal sales booking goals.
  • Actively upsell clients to assist in reaching monthly catering budget.
  • Planning and executing a yearly calendar of hotel events.
  • Attend and participate in all required meetings.
  • Ability to review all function space with the Banquet Manager and Outlets Managers in regard to any requirement for a group or function.
  • Ability to review all banquet event orders and daily and weekly banquet sheets in ensure accuracy in content as well as spelling.
  • Continually searching for new and exciting entertainment and events for the hotel.
Minimum Qualifications / Other Expectations:
  • Excellent reading, writing and oral proficiency in the English language.
  • 1 - 3 years previous catering sales.
  • Strong selling and interpersonal skills.
  • Cold Calling skills.
  • Knowledge of catering sales and operations preferred
  • Opera knowledge
  • Understanding of guest room blocks

About Us:
Hotel Irvine (a part of Irvine Company’s Coastal Collection) is an independent lifestyle hotel that’s redefining where business stays.

A breath of fresh air in an otherwise mundane sea of ordinary, Hotel Irvine offers a sleek, vibrant, look delivering a contemporary hospitality experience that provides guests with personalized service, pops of bright color and energy bursting from every space.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Food Service, Catering, Manager, Banquet, Event Planning, Hospitality, Management