Field Operations Coordinator ($22.69)

Position Summary:

The Field Coordinator for the SB721 Inspection Team plays a pivotal role in overseeing and managing the inspection process related to California Senate Bill 721 (SB721). This legislation mandates inspections of certain building components to ensure safety and compliance. The Field Coordinator is responsible for coordinating field activities, ensuring the efficient execution of inspections, and maintaining high standards of accuracy and compliance with state regulations.

Job Duties:

• Supervise Inspection vendor crews and provide guidance regarding Irvine Company standard protocols.
• Maintain and be responsible for apartment unit keys.
• Lock and unlock apartment to maintain security for resident following Irvine Company policies.
• Provide entry to apartments for vendor, following all guidelines and Interacts with residents during construction and repairs.
• Ensure pets are secured within the resident unit.
• Moves resident furniture/belongings as required to allow vendor access.
• Assist in supporting quality assurance reviews on apartment after construction complete - ensure belongings are returned and unit is clean.
• Creates schedules for follow up work to be provided to vendor.
• Supports Maintenance Services projects as needed, to include but not limited to water intrusion inspection, fire alarm project, smoke detectors, etc.

Minimum Qualifications / Other Expectations:

• 1-2 years customer service experience, experience within ICAC on-site experience preferred.
• Strong Customer Service background with experience maintaining high level of customer satisfaction.
• Demonstrated ability to collaborate, create consensus, and engage in cross-departmental teams.
• Ability to read and speak English language proficiently.
• Efficiency with Google Mail, Drive, Docs and Sheets a plus.

• Valid driver's license; valid vehicle insurance. This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.