Corporate Receptionist ($21.39 - $27.98)

Position Summary:

Assists the Retail Division, Executive Assistant and all other employees in all aspects of their responsibilities, and works as part of an administrative support team to the Division. Interfaces with tenants, customers, clients and internal departments with the utmost accuracy and professionalism.

Job Duties:

• Answer, screen and route all incoming calls to the appropriate department or employee 
• Greet and direct all visitors to their destination
• Open and close the lobby
• Conference room calendars, FedEx label creation, arrange messenger services, order supplies, printing as needed
• Supports direct report with basic admin tasks
• Assist tenants/any other individual who comes into our building  where applicable
• Miscellaneous projects ​and other duties and tasks as assigned​ 
• Provide administrative support to Retail and HR as needed
• Distribute incoming deliveries to employees
• Create reception break coverage schedules
• Maintain several email distribution lists / update and email rosters as needed to all IC Retail employees
• Maintain conference rooms and assist with IT set up where needed/contacting IT
• Respond to all incoming emails/requests for assistance (i.e. Office Services requests,  lunches, movie tickets, distributing info with car wash service, drycleaning service info,etc.)
• Other duties as assigned

Minimum Qualifications / Other Expectations:

• Bachelor’s degree preferred
• Two years prior customer service experience
• Proficiency with computer programs in Google Suite (Gmail, Calendar, Docs, Sheets)
• Excellent communication and interpersonal skills with courteous, professional and calm demeanor
• Excellent/High Quality customer service focus
• Must be self-starter with ability to work independently with little or no supervision
• Ability to communicate clearly and effectively in English, both verbally and in writing
• Detail oriented, organized, managing multiple tasks concurrently
• Demonstrate initiative, personal awareness, respectful behavior and integrity
• Excellent time management and prioritizing skills
• High level of confidentiality
• Able to take direction well and remain flexible when tasks and directions change
• Ability to exercise good business judgment on costs, managing tasks, etc.
• Team oriented