Claims Administrator ($27.88-$37.07)

Position Summary:

The Claims Administrator is responsible for investigating and managing all incoming property and pollution incidents. This role involves evaluating incidents and claims to ensure they are handled in accordance with internal policies and procedures, providing crucial support to the Environmental team, Legal & Risk Management, and onsite teams.

Job Duties:

• Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage.
• Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
• Initial review of remediation incident scope of work for quality assurance.
• Review basics facts of the loss.
• Confirm scope aligns with incident.
• Ensure proper photo evidence provided.
• Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
• Reviews claim files for adherence to quality standards and trend analysis.
• Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
• Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
• Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.
   

Minimum Qualifications / Other Expectations:

Education & Experience: 

• Bachelor’s degree or equivalent.
• 1 - 3 years of relevant experience.

Other:

• Strong analytical, coaching, and facilitation skills. 
• Strong oral and written communication skills.