Business Systems Analyst ($76,400.00 - $95,400.00)

Date: Apr 23, 2025

Property: 111 INNOVATION (0010)

Location:

Irvine, CA, 92617

Division: Office (Office)

Req ID: 44592

Position Summary:

As a key member of the Technology Enablement Team, this role focuses on supporting and enhancing the Office Division’s Salesforce CRM system, primarily focused on data and reporting. This position involves working cross-functionally across the organization and with IT to improve the system to support business processes, providing daily end-user training and day-to-day support. Additional responsibilities include developing reports and dashboards, completing ad-hoc data requests, supporting monthly releases, and organizing and participating in user acceptance testing (UAT).

Job Duties:

Provide timely end-user support, respond to requests, and resolve and escalate issues
Develop and maintain Salesforce reports and dashboards, fulfill ad-hoc data requests, and ensure the integrity of the Salesforce reporting environment.
Coordinate with business users and stakeholders to understand user requirements. Track and document changes for functional and business specifications; write detailed procedures for training and communication purposes
Participate in the prioritization and analysis of solutions and enhancements to the existing CRM system; ensure the solution design fits the needs of the users and consider impacts to the business
Act as a liaison between the business, project team, and end-users, technical and business analysts, consultants, and other stakeholders
Support monthly releases through requirements gathering and coordination of user acceptance testing
Provides expertise and assistance during the development of technical training curriculum and conducts training as needed

Minimum Qualifications / Other Expectations:

Education

Bachelor’s Degree in Business Administration, Computer Science, or related field or equivalent experience

Experience

2-4 years of related experience; knowledge of and experience with Salesforce and Tableau preferred

Certifications

Salesforce Business Analyst or Consultant certification preferred

Compensation:

Base Pay Range: $76,400.00 - $95,400.00

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Office Properties (a division of Irvine Company) offers a portfolio that includes more than 550 office buildings in premier locations: Orange County, Los Angeles, San Diego, Silicon Valley, Chicago and New York.

We’ve evolved the traditional office to something much more: a modern working community. Featuring innovative workplace design, quality craftsmanship, dedicated management and a collection of memorable experiences that seamlessly combine to build a vibrant workplace community.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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