Business Analyst ($85,100 - $112,400)
Irvine, CA, 92617

Position Summary:
The Business Analyst supports the technology needs of the Apartments Division by participating in the analysis and improvement of operational processes leveraging technology, leading the evaluation of proposed system enhancements, and participating in the implementation and support of technology projects and initiatives.
Key Responsibilities:
- Acts as the liaison between business stakeholders, internal/external partners, and end-users in delivery of all technology projects and support releases.
- Manages all requirements gathering and needs analysis, effectively documenting and articulating strategic requirements to management, business stakeholders, and developers to implement solutions.
- Oversees the intake, organization, and evaluation of new systems enhancement requests from business stakeholders.
- Uncovers all operational requirements, identifies system challenges, and resolves technical issues for the business and customers.
- Reviews and evaluates existing system processes to ensure optimal effectiveness and proposes enhancements as necessary to drive continuous improvement.
- Conducts feasibility analysis of solutions and enhancements to existing marketing and business platforms to ensure the proposed solution fits the needs of the users.
- Supports ongoing change management for business users, provides subject matter expertise during development of training curriculum and conducts end-user training as needed.
Additional Skills:
- BA or BS in computer science or a computer-related field preferred and 3 or more years of relevant experience.
- Experience with Customer Relationship Management systems, web platforms, operational processes systems, and survey tools. Salesforce Sales, Field Service, Experience Cloud, and Marketing Cloud experience preferred.
- Strong understanding of software development lifecycle; hands-on experience utilizing Jira platform a plus.
Preferred Education:
- Bachelor's Degree (or equivalent experience)
Preferred Years of Relevant Work Experience:
- 2 - 5 years
Compensation:
Base Pay Range: $85,100.00 - $112,400.00
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.
With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.
Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.
The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles
Job Segment:
Relationship Manager, Change Management, Customer Service, Management