Apartment Maintenance Technician in Training ($26.63)

Position Summary:

Develops and maintains a high level of skill in all phases of general maintenance. Performs general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff.

Maintenance Essentials: 

• Drywall Repair
• Plumbing: Disposals & Drains
• Plumbing: Toilet Repair 
• Plumbing: Toilet Installation
• Refrigerator Diagnostics
• Dishwasher Diagnostics
• Microwave Smartboard Replacement 
• Washer Diagnostics
• Dryer Diagnostics 
• HVAC Intro

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Performs service requests, unit turns and preventative maintenance work throughout the community.
• Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards.
• Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
• Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
• Completes property preventative maintenance and preventative maintenance on required systems and equipment.
• Performs porter functions as necessary.
• Variances in responsibilities may exist by community type.

Job Duties:

• Performs maintenance service requests and preventative maintenance work throughout the community.
• Performs turn service for vacant units in accordance with established quality standards. 
• Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
• Understanding of progress to key performance indicators and identifying opportunities.  
• Provides excellent customer service through responsiveness and positive interactions.
• Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
• Maintain accurate records of work performed utilizing Salesforce 
• Perform community projects which could include painting, drywall repair. stucco repair, etc. 
• After hours emergency calls response upon completion of onboarding 

Minimum Qualifications / Other Expectations:

Education & Experience: 

• High School Diploma or equivalent work experience.
• 0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
• 12 Week Service Technician Entry Program (STEP) training program to be completed if no or minimal previous maintenance experience 

Other: 

• Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
• Ability to communicate clearly and effectively in English, both verbally and in writing.  Multilingual ability a plus
• Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
• Ability to push and pull up to 118 pounds of force
• Ability to lift below waist up to 77 pounds and above waist 45 lbs
• Must complete and pass pulmonary exam and respirator fit test.
• Travel between communities may be required daily. 
• Ability to perform these functions at multiple sites is required.