Jobs at Irvine Company

Senior Director, Project Management ($173,400 - $233,100) (San Diego, CA, 92108)

Position Summary:

The Senior Director, Project Management - Environmental Remediation Restoration (ERR) leads the San Diego regional team in overseeing property damage repair and reconstruction projects. This role drives operational excellence by ensuring project efficiency, quality, cost control, and regulatory compliance across a large multi-family portfolio. The Senior Director partners with cross-functional leadership to mitigate future property damage, prevent water intrusion incidents, and enhance asset preservation.

Key Responsibilities:

Leads and develops a team of Project Managers by establishing clear performance expectations, providing continuous training, and managing Key Performance Indicators (KPIs), such as cost per incident and project duration, to ensure regional project success
Maintains ownership of standard operating procedures, process oversight, and roles and responsibilities by managing project management tool setup and configuration.
Directs regional project performance tracking and reporting for Senior Leadership by collaborating with Facilities, Capital Projects, and Community Management to perform root cause analysis in order to reduce future property damage
Partners with Risk Management and Legal departments by managing pollution claims and insurance incidents to ensure all regional projects meet legal and insurance requirements
Ensures project compliance and quality assurance by tracking milestones and conducting regular site walks to enforce adherence to company policies, environmental regulations, and safety standards
Oversees the financial integrity of all projects by managing budgeting, forecasting, and cash flow while ensuring strict adherence to accounting controls, including purchase orders, invoices, and General Ledger (GL) coding
Optimizes vendor and contractor performance by aligning partners to properties for optimal coverage, monitoring results, and onboarding new partners as needed based on project volume

Additional Skills:

Proven ability to engage diverse stakeholders and present complex regional performance data to Senior Leadership
Advanced proficiency in Salesforce, Coupa, and Google Workspace to optimize workflows and drive data-driven decision-making
Expert-level ability to direct high-volume project portfolios while mitigating risk and meeting financial targets
Deep knowledge of apartment construction, environmental remediation (ERR) standards, and restoration design
Proficiency in utilizing root cause analysis and advanced analytics to implement regional risk mitigation strategies
Demonstrated ability to lead through influence and collaborate effectively across matrixed departments

Preferred Education:

Bachelor’s degree in construction, engineering, or related field
MBA is preferred or engineering / architecture license

Preferred Years of Relevant Work Experience:

10 - 15 years

Additional Requirements:

Minimum of 10+ years of progressive experience in construction management, maintenance, facilities, environmental services, or engineering
Minimum of 7+ years of experience leading and developing high-performing teams, including experience managing other managers and cross-functional partners
Proficiency in as-built plan reading
CAL OSHA 10-hour certification or better
Project Management Professional (PMP) or Construction Management certifications preferred
Institute of Inspection Cleaning and Restoration Certification (IICRC) preferred
Requires the ability to work on-site at properties approximately 60% of the time to oversee reconstruction activities
Proficiency in Google Workspace, Salesforce, and Capital Project Management systems (PPM preferred)
Familiarity with Risk Management Information Systems (Riskonnect preferred)
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to work a flexible schedule, including weekends, holidays, and evenings as the business requires
Occasional travel required

Compensation:

Base Pay Range: $173,400.00 - $233,100.00

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Project Manager - Reconstruction ($111,700 - $147,800) (San Diego, CA, 92108)

Position Summary:

The Project Manager manages the full lifecycle of property damage repair and reconstruction projects for a designated portfolio of apartment communities. This role ensures all restoration work is completed on time, within budget, and in strict accordance with environmental and safety protocols. By coordinating with onsite teams and external vendors, the Project Manager minimizes unit downtime and performs root cause analysis to prevent recurrence of property damage and water intrusion incidents.

Key Responsibilities:

Performs project and construction management including end-to-end repair and reconstruction lifecycle, including inspection scoping, permit management, and site walks to verify contractor performance and ensure project milestones are met
Enforces environmental processes and protocols for mold or asbestos incidents by overseeing surveys, air clearances, and containment to ensure regulatory compliance and risk mitigation
Oversees external contractors, vendors, and suppliers to ensure all maintenance and construction work is performed within company quality standards, on schedule, and within agreed-upon scopes
Monitors key performance indicators (KPIs) for all assigned projects, such as cost per incident and reconstruction duration, to drive operational efficiency and meet regional goals
Manages financial and administrative project oversight by managing scopes of work, purchase orders, and General Ledger (GL) coding to ensure budget accuracy through project close-out
Acts as the primary liaison between onsite teams, Risk Management, and Legal for property damage incidents by providing status updates and coordination for resident communication or displacement
Analyzes property damage trends and root causes to drive corrective actions and prevention strategies in partnership with Facilities and Asset Management to reduce future regional incidents

Additional Skills:

Proficient in the use of Salesforce, Coupa, and Google Workspace to manage data, track workflows, and collaborate on team projects
Proven ability to manage multiple priorities by simultaneously tracking several projects and ensuring all deadlines are met

Preferred Education:

Bachelor's degree in relevant field

Preferred Years of Relevant Work Experience:

5 - 8 years

Additional Requirements:

Project Management Professional (PMP) or Construction Management certifications preferred
Institute of Inspection Cleaning and Restoration Certification (IICRC) preferred
Minimum of 5-8 years of experience in multi-family maintenance or construction management
Preference for 3-5 years of direct experience specifically managing construction and mold remediation projects
Requires the ability to work on-site at properties approximately 90% of the time to oversee reconstruction activities by conducting inspections and managing vendor progress
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to work a flexible schedule, including weekends, holidays, and evenings as the business requires

Compensation:

Base Pay Range: $111,700.00 - $147,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($21.35 - $25.43) (Carlsbad, CA, 92008)

Position Summary:

The Community Relations Representative serves as the first point of contact for resident interactions on-site. This role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, resident retention and promptly resolving customer questions and concerns.

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Excellent customer service skills
Excellent communication and interpersonal skills
Proficiency in Google Suite

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1-3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Carlsbad (Tri-Site) - All Comm
Unit Count: 802

Compensation:

Base Pay Range: $21.35 - $25.43

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager, Operations ($106,300 - $135,600) (Santa Clara, CA, 95054)

Position Summary:

Accountable for operations project management for the Northern California Campus Office portfolio, which includes 99 buildings, 7.2M SF, and 222 customers throughout Santa Clara, San Jose, Milpitas, Sunnyvale, and Mountain View. This role will include defined projects/tasks and will also take on miscellaneous projects requested by Operations.

Key Responsibilities:

Lead expense forecasting and long-term capital planning for building systems; partner with operations to align budgets, manage payments in Coupa, and provide bi-monthly variance analysis
Oversee the full contract lifecycle—including RFPs, bid analysis, and renewals—while serving as the primary lead for vendor performance, insurance compliance, and risk mitigation
Develop and implement standardized tools (Centralization Workflows) and documentation processes to enhance regional productivity and ensure consistent operational alignment
Act as the primary operations contact for Fire Life Safety, MOE/Capital projects, Hazardous Materials and Tenant Improvements (TI), collaborating with engineering to optimize vendor efficiencies and project scheduling
Leverage data analytics to track performance trends and provide actionable insights via dashboards and memos

Additional Skills:

Ability to influence and drive change
Proficient in Google Sheets
Knowledge of PPM, Argus and MRI

Preferred Education:

Bachelor’s Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

3 - 5 years

Additional Requirements:

Project Management certification preferred
Local Travel Required
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $106,300.00 - $135,600.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Office Properties (a division of Irvine Company) offers a portfolio that includes more than 550 office buildings in premier locations: Orange County, Los Angeles, San Diego, Silicon Valley, Chicago and New York.

We’ve evolved the traditional office to something much more: a modern working community. Featuring innovative workplace design, quality craftsmanship, dedicated management and a collection of memorable experiences that seamlessly combine to build a vibrant workplace community.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Project Manager - Reconstruction ($123,000 - $161,500) (Santa Clara, CA, 95054)

Position Summary:

Key Responsibilities:

Performs project and construction management including end-to-end repair and reconstruction lifecycle, including inspection scoping, permit management, and site walks to verify contractor performance and ensure project milestones are met
Enforces environmental processes and protocols for mold or asbestos incidents by overseeing surveys, air clearances, and containment to ensure regulatory compliance and risk mitigation
Oversees external contractors, vendors, and suppliers to ensure all maintenance and construction work is performed within company quality standards, on schedule, and within agreed-upon scopes
Monitors key performance indicators (KPIs) for all assigned projects, such as cost per incident and reconstruction duration, to drive operational efficiency and meet regional goals
Manages financial and administrative project oversight by managing scopes of work, purchase orders, and General Ledger (GL) coding to ensure budget accuracy through project close-out
Acts as the primary liaison between onsite teams, Risk Management, and Legal for property damage incidents by providing status updates and coordination for resident communication or displacement
Analyzes property damage trends and root causes to drive corrective actions and prevention strategies in partnership with Facilities and Asset Management to reduce future regional incidents

Additional Skills:

Proficient in the use of Salesforce, Coupa, and Google Workspace to manage data, track workflows, and collaborate on team projects
Proven ability to manage multiple priorities by simultaneously tracking several projects and ensuring all deadlines are met

Preferred Education:

Bachelor's degree in relevant field

Preferred Years of Relevant Work Experience:

5 - 8 years

Additional Requirements:

Project Management Professional (PMP) or Construction Management certifications preferred
Institute of Inspection Cleaning and Restoration Certification (IICRC) preferred
Minimum of 5-8 years of experience in multi-family maintenance or construction management
Preference for 3-5 years of direct experience specifically managing construction and mold remediation projects
Requires the ability to work on-site at properties approximately 90% of the time to oversee reconstruction activities by conducting inspections and managing vendor progress
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to work a flexible schedule, including weekends, holidays, and evenings as the business requires

Compensation:

Base Pay Range: $123,000.00 - $161,500.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Manager, Construction (Capital Projects) - N. Cal ($135,400.00 - $179,600.00) (Santa Clara, CA, 95054)

Position Summary:

The Manager, Construction is primarily responsible for the daily management, supervision, coordination, and successful completion of all phases of assigned projects to meet objectives with respect to budgeting, estimating, value engineering, bidding, purchasing, contracting, and scheduling of assigned projects. This is in support of the Senior Director, Construction.

Job Duties:

Manages day-to-day processes of a construction project e.g, scheduling, quality assurance, execution of plans.
Works with consultants managing RFIs and submittals.
Reviews plans and specs to ensure compliance with Irvine Company standards.
Supports with budget development and monthly management.
Coordinates and manages acceptance walks with General Contractor, Apartment Operations, and ICAD Quality Assurance.
Manage GC to secure Certificate of Occupancy, bond release, filing Notice of Completion, etc.
Acquires closeout documentation.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree from a four-year college or university, preferably in a construction-related or engineering curriculum, or equivalent work experience.
Minimum of five years of multi-family experience.

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Contractor’s License preferred.
Computer Skills: Proficient in estimating, scheduling, and spreadsheet applications, including but not limited to: MS Project, Excel, Word, and Google.

Compensation:

Base Pay Range: $135,400.00 - $179,600.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Community Relations Rep ($24.28 - $30.10) (Orange, CA, 92868)

Position Summary:

The Senior Community Relations Representative supports operations of 1,000 units or more. This role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, resident retention and promptly resolving customer questions and concerns.

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Provides on-boarding and training support to new team members.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Proficiency in Google suite
Experience with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems such as Salesforce, RealPage or Coupa is preferred.
Strong written and verbal communication skills

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1 - 3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Minimum Qualifications / Other Expectations:

Community Details:

Communities of Responsibility: Gateway
Unit Count: 1281

Compensation:

Base Pay Range: $24.28 - $30.10

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($23.08 - $27.50) (San Diego, CA, 92122)

Position Summary:

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Excellent customer service skills
Excellent communication and interpersonal skills
Proficiency in Google Suite

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1-3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: La Jolla Neighborhood - All Comm
Unit Count: 1251

Compensation:

Base Pay Range: $23.08 - $27.50

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Maintenance Technician ($27.02 - $34.13) (San Diego, CA, 92122)

Position Summary:

Responsible to complete assigned tasks related to the maintenance and repair of building systems including HVAC, electrical and plumbing. May perform general building maintenance.

Key Responsibilities:

Maintain professionalism at all times with co-workers, contractors and customers.
Assist team with overall daily operations, maintenance and repair of HVAC, electrical, plumbing, and general maintenance requirements of building.
Respond, prioritize, complete, and follow-up on customer service requests per Company policy. Utilize work order system per Company policy.
Primary service requests including: lighting, restroom/kitchen plumbing, minor electrical, ceiling tiles, door/lock repair.
Perform repair and replacement of electrical receptacles, switches, sensors, lamps, ballasts, and fixtures.
Perform repair and replacement of plumbing fixtures, faucets, valves, water heaters, and piping.
Perform the following building general maintenance tasks as required: minor carpentry, painting, drywall repair, ceiling tiles/grid repair/replacement, wallpaper repair, flooring/base repair, minor concrete repair, etc.
Assist with more advanced HVAC, electrical and plumbing work as directed.
Perform or assist with preventive maintenance of building equipment/systems as directed.
Perform or assist with installation replacement or repair of building equipment/systems as directed.
Perform fire pump(s) and/or emergency generator(s) run tests as required.
Understand and perform water treatment testing and report findings to supervisor.
Order parts and supplies as required; maintain stock and inventory control.
Coordinate maintenance efforts with contractors and technicians as directed by supervisor.
Inspect buildings and grounds for malfunctioning equipment building issues and unsafe conditions.
Report all known safety hazards, equipment issues and customer concerns.
Maintain all work areas in a clean and safe manner.
Complete other facility maintenance duties as required/assigned.
Respond quickly to emergency situations.
Perform duties in compliance with all applicable codes, regulations and standards of all agencies having jurisdiction.
Comply with Company policies, procedures and directives.
Performs other duties or projects as assigned or requested.

Minimum Qualifications / Other Expectations:

High school diploma or equivalent
This is an entry level position; no prior experience specific to office building maintenance required.
Proven mechanical aptitude, customer service skills, decision making/problem solving skills, and communication skills
Knowledge of basic hand/power tools
Basic computer skills preferred but not required

This position, depending on physical location, may require:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $27.02 - $34.13

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Community Relations Representative ($21.35 - $25.43) (San Diego, CA, 92122)

Position Summary:

Assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood (“operating unit”). Serves as the first point of contact for resident interactions on-site. Assists with all inquiries including resident requests, move-in/outs, transfers, renewals, evictions and other resident-related items. Community Relations Representatives responsible for multiple communities will handle an increased level of complexity with individual and consolidated operations of varying locations and product types.

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Job Duties:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Compensation:

Pay Range: $21.35 - $25.43

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician ($27.02) (San Diego, CA, 92124)

Now Hiring Apartment Maintenance Technicians!

As an Apartment Maintenance Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Whether you are an experienced maintenance professional, or looking to start a career through our innovative Service Technician in Training Program, Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

Who You Are:

A maintenance-oriented problem solver
Skilled in general maintenance (plumbing, painting, electrical, HVAC, etc.)
Enjoy collaborating and learning from colleagues who are the best in their fields
Customer-focused and looking to make a positive difference in our communities

Position Summary:

This role focuses on successful execution on routine maintenance tasks, basic repairs, and maintaining of property aesthetics and preventative maintenance inspections. The role also includes supporting special projects and following safety procedures.

What You'll Do:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Your Benefits:

Generous paid time off
Medical, dental and vision
Apartment discount
Career growth opportunities
And more!

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Why Irvine Company?

At Irvine Company, you have the opportunity to become part of something special: a community of talented Associates who are valued and recognized for who they are and what they achieve. If you are ready to collaborate and learn from colleagues who are the best in their fields, and build the best future for yourself - apply today!

Compensation:

Base Pay Start Rate: $27.02

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Technician in Training ($27.02) (San Diego, CA, 92124)

Learn more about our Maintenance Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Willing to Train!

Our Apartments Division is looking for aspiring Maintenance Technicians to train and develop. If you have experience with general maintenance or handyman work, we will train you!

Position Summary:

You will be provided with a variety of tools and resources to become a Maintenance Technician. You can expect to complete online learning, job shadow other maintenance professionals and get side by side hands on training. This role focuses on successful execution on routine maintenance tasks, basic repairs, and maintaining of property aesthetics and preventative maintenance inspections. The role also includes supporting special projects and following safety procedures.

Job Duties:

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

● Performs maintenance service requests and preventative maintenance work throughout the community.
● Performs turn service for vacant units in accordance with established quality standards.
● Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
● Understanding of progress to key performance indicators and identifying opportunities.
● Provides excellent customer service through responsiveness and positive interactions.
● Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
● Maintain accurate records of work performed utilizing Salesforce
● Perform community projects which could include painting, drywall repair. stucco repair, etc.
● After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
Experience: 0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Training program to be completed if no or minimal previous maintenance experience
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $27.02

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($23.08 - $27.50) (San Diego, CA, 92130)

Position Summary:

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Excellent customer service skills
Excellent communication and interpersonal skills
Proficiency in Google Suite

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1-3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Torrey Hills Neighborhood - All Comm
Unit Count: 1243

Compensation:

Base Pay Range: $23.08 - $27.50

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Manager II ($86,500 - $113,900) (Irvine, CA, 92606)

Position Summary:

The Service Manager II oversees maintenance operations for communities of over 500 apartment homes and leads a maintenance team that performs service requests, preventative maintenance, and unit turnovers. Manages the budget and inventory, ensures adherence to company standards and safety/Occupational Safety and Health Administration (OSHA) regulations and collaborates on asset preservation and operational excellence initiatives.

Key Responsibilities:

Hires, trains, coaches and manages the performance and development of team members, ensuring established performance metrics and objectives are achieved.
Anticipates customer’s needs, models excellent customer service, and empowers Associates to take ownership and resolve questions and concerns promptly and professionally.
Supervises and ensures community common areas, grounds and vacant units are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Drives efficient and high-quality community maintenance operations by managing all work order completion, unit turnover processes, preventative maintenance, vendor and project coordination, inventory and purchasing/invoicing, ensuring accurate documentation in the appropriate operating platform.
Oversees financial and operational compliance ensuring accuracy through regular audits, walks and discrepancy resolution.
Drives team performance toward achieving and exceeding financial metrics and Key Performance Indicators (KPIs) through strategic planning, resource allocation, and performance monitoring.

Preferred Education:

High School Diploma or General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

5 - 8 years

Additional Requirements:

Environmental Protection Agency (EPA) 608 (Core and Type II) certification required
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus.
The physical requirements for this position include: Below waist lift - 77lbs, Above waist lift - 45lbs, Push/pull (walking) - 118lbs force, Stooping/work bending over (sustained) - Occasional, Unilateral balance - Average of 20 seconds or more per leg.
Travel between communities may be required daily. Ability to perform these functions at multiple sites is required
After hours on-call support as needed
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: West Park III - Santa Rosa
Unit Count: 575

Compensation:

Base Pay Range: $86,500.00 - $113,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Asset Management Manager ($123,300 - $170,900) (Irvine, CA, 92617)

Position Summary:

The Asset Management team provides management, advisory, underwriting and analytical support. Primary focus areas include: i) underwriting for leases and tenant credit, significant capital investments, new development projects and acquisition opportunities, ii) asset level business plans, performance measurement and reporting for the operating portfolio, and iii) property valuation analyses.

The Team works in collaboration with property operations, leasing, asset management, development, acquisition, financing and accounting colleagues.

Job Duties:

Model and understand financial concepts around NPV, IRR and discounted cash flow analyses.
Conduct annual property valuation analyses internally.
Provide analytical and underwriting support when evaluating leases, tenant credit worthiness, capital investments, new development projects and acquisition opportunities.
Prepare investment theses, deliverables and financial exhibits to support investment decisions.
Participate in preparing property business plans each year and monitoring asset performance against a variety of benchmarks, including: performance objectives, pro-forma cash flows, leasing goals and forecast yields; help drive analytical insights around operating and financial performance.
Participate in quarterly property reviews and forecasts; create summary reports including budget variances, occupancy and leasing updates, operating expenses, capital expenditures and potential loan refinance implications.
Monitor market conditions, pricing trends and competitor research; collect market data/reports in support of business plans.
Work closely with property operations, leasing and asset management teams for input and guidance on business plans, budget reviews and cash flow forecasts used in valuation and investment analysis.
Demonstrate an understanding of real estate and investment principles; Visit properties periodically to develop and maintain an understanding of assigned properties, competitors and market dynamics.
Support strategic initiatives and internal process improvements.
Maintain ARGUS and Excel models for assigned properties.

Minimum Qualifications / Other Expectations:

Four year degree with a preferred major in business and/or real estate; MBA preferred.
Five plus years of experience in a real estate finance or analytical role, including a focus in office, multi-family and/or retail properties.
Experience with financial statement analysis and strong understanding of corporate finance concepts.
Demonstrates critical thinking, curiosity, self-drive, proactiveness, excellent communication skills (verbal and written), strong organization, collaboration, and high standards of accuracy and precision.
Superior in Excel, including strong modeling capability; ARGUS experience required.
High ownership of work product and dedication and commitment to driving results.
Embrace and reinforce the Irvine Company core values.
Maintain courtesy, diplomacy and a service-oriented mindset with internal and external customers and colleagues.

Compensation:

Base Pay Range: $123,300.00 - $170,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.

Irvine Company is respected for its master planning and environmental stewardship of the Irvine Ranch in Orange County, including diversified operations throughout coastal California. Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Service Technician II ($28.57) (Irvine, CA, 92617)

Position Summary:

As a Service Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

This role requires a proficient understanding of routine maintenance tasks while ensuring the delivery of high quality service on customer needs. Supports completion of inspections and helps maintain the property and safety standards.

Key Responsibilities:

Performs maintenance service requests and preventative maintenance work throughout the community.
Completes property preventative maintenance on required systems and mechanical equipment.
Ability to diagnose problems and recommend repairs
Performs turn service for vacant units in accordance with established quality standards.
Understanding of progress to key performance indicators and identifying opportunities.
Ensures community common areas and grounds are maintained according to company standards; identifies and resolves any hazards.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies and mitigates risks.
Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
Maintains accurate records of work performed utilizing Salesforce
Performs community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response

Additional Skills:

Preferred Education:

Preferred Years of Relevant Work Experience:

Additional Requirements:

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
1+ years of maintenance experience required. Advanced knowledge in at least one of the following: electrical, plumbing, HVAC, carpentry. Ability to diagnose problems and recommend repairs. Ability to work with limited supervision. Skills required for Service Technicians include but are not limited to: time-management, effective verbal and written communication, and organization.

Other:

Required Certification: EPA (Core and Type II) 608
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation: Base Pay Start Rate: $28.57

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Service Technician ($30.52) (Irvine, CA, 92617)

Position Summary:

As a Service Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

Subject matter expert that is certified with a high level of skills to perform complex and routine maintenance tasks. Conduct inspections, respond to resident service requests and help maintain the property and safety standards as well as support special projects and follow safety procedures while working as part of a team. This role is available at buildings with 1000+ units.

Key Responsibilities:

Performs in-house, complex and routine repairs/replacements throughout the community aligning with their specific certifications. Ex: EPA 608 HVAC, Electrical, Plumbing, etc.
Analyzes/maintains mechanical systems and vendor oversight of equipment PM and repair
Diagnose problems and recommend repairs.
Ensures community common areas and grounds are maintained according to company standards; identifies and resolves any hazards.
Provide guidance and training to technicians with less experience.
Work on projects to ensure quality standards and safety compliance are met.
Performs work using safe work practices. Ensures completion of safety training and actively identifies and mitigates risks.
Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
Maintains accurate records of work performed utilizing Salesforce
Completes property preventative maintenance and preventative maintenance on required mechanical systems and equipment.
Performs community projects which could include painting, drywall repair. stucco repair, etc..
Provides excellent customer service through responsiveness and positive interactions.
On call required for after hours emergencies; Schedule may require work on weekends, holidays and evenings.

Additional Skills:

Preferred Education:

Preferred Years of Relevant Work Experience:

Additional Requirements:

Minimum Qualifications / Other Expectations:

Preferred Education:

High School Diploma or equivalent work experience.

Experience:

4+ years of facility maintenance experience. Advanced knowledge in maintenance disciplines.. Skills required for Service Technicians include but are not limited to: time-management, effective verbal and written communication, and organization.

Other Qualifications:

EPA Universal Certification
Preferred 1 mechanical certification: Plumbing, Electrical, Appliance Repair, or similar.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $30.52

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Financial Analyst, Business Intelligence & Strategic Analytics ($97,900.00 - $126,800.00) (Irvine, CA, 92617)

Position Summary:

The Business Intelligence and Strategic Analytics team leads efforts to create operational efficiencies and drive long term-value creation by implementing systems, business processes, analytical frameworks, and BI tools that leverage data to:

Enhance strategic decision-making for portfolio management, asset management, and capital investment.
Streamline visibility to operating and financial performance, leasing trends, customer engagement and preferences, utilization, and market trends.
Optimize pricing, inventory management, capital allocation, operational efficiency, and organizational structure.

Job Duties:

Support strategic initiatives and internal process improvements, including datawarehouse design and implementation, creating interactive analytical dashboards and other reporting tools, software implementations and integrations, and data management and governance.
Model and understand financial concepts around NPV, IRR and discounted cash flow analyses including internal property valuations and LTV analysis.
Help create and maintain financial models including in Argus and Excel and support business process and strategic analytics design and documentation.
Support processes around the annual business plan, quarterly forecasts, executive-level reporting, internal valuations, and strategic analytics.
Assist in data validation, plan and forecast reviews, and operational, leasing, and financial analysis, reporting, and dashboarding.
Help monitor market conditions, pricing trends and competitor research; collect market data/reports in support of business plans.
Demonstrate a strong understanding of real estate and investment principles, data analytics, and related financial concepts.

Minimum Qualifications / Other Expectations:

Four year degree; related major (business, data science, economics, accounting, real estate) preferred but not required.
3 plus years of experience in real estate finance, data science, or other analytical role.
Strong analytical and problem-solving skills, high ownership of work product, and commitment to driving results.
Demonstrates critical thinking, curiosity, self-drive, and proactiveness; organized, collaborative, and professional.
Excellent communication skills (verbal and written) and ability to interact effectively with a diverse group of stakeholders including senior executives, technologists, and business subject matter experts.
Superior in Excel, including strong modeling capability; ARGUS, CRM, Qualtrics, Tableau, and data warehouse (Snowflake) experience preferred, but not required.
Embrace and reinforce the Irvine Company core values.

Compensation:

Base Pay Range: $97,900.00 - $126,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Rep., Centralized Resident Services ($26.63) (Irvine, CA, 92617)

Position Summary:

Supports the Apartments Division by performing administrative and financial tasks for former resident accounts and provides exemplary customer service to our internal and external customers.

Key Responsibilities:

●   Places outbound phone calls, text messages, and emails to collect an outstanding debt.
●   Investigates and resolves complaints regarding outstanding debt.
●   Minimize objections for payment and suggest available customer-friendly payment options
●   Provides excellent customer service and maintains brand reputation.
●   Builds and maintains strong, positive relationships with our internal and external customers, including collection agencies and law firms.
●   Multitasks with efficiency and paramount accuracy.
●   Administer all debt recovery activities in accordance to required policies and procedures
●   Maintain assigned accounts by: completing all required follow-up, monitoring repayment agreements, and analyze customer accounts to increase recovery.
●   Use software to keep detailed notes regarding conversations with customers and outcomes.
●   Collaborates with internal departments on special projects and initiatives.
●   Utilizes property management-specific applications (OneSite, Pivotal, Resident Portal, and Service Now).
●   Utilizes Google applications (Gmail, Groups, Sheets, Drive) as well as Microsoft products (Word, Excel, Outlook, PowerPoint) for department documentation, reporting purposes, and organization.

Minimum Qualifications / Other Expectations:

Bachelor’s degree preferred
Call center experience preferred
Demonstrated skill in negotiating and resolving conflicts
Excellent written and oral communication and interpersonal skills
Strong organizational skills and extremely detail-oriented
Self-starter, able to work independently
Demonstrate leadership, initiative, and professionalism
Ability to adapt as the department evolves to support the business
Experience in debt collections a plus

Compensation:

Base Pay Start Rate: $26.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager - Reconstruction ($114,000 - $148,700) (Irvine, CA, 92617)

Position Summary:

Key Responsibilities:

Performs project and construction management including end-to-end repair and reconstruction lifecycle, including inspection scoping, permit management, and site walks to verify contractor performance and ensure project milestones are met
Enforces environmental processes and protocols for mold or asbestos incidents by overseeing surveys, air clearances, and containment to ensure regulatory compliance and risk mitigation
Oversees external contractors, vendors, and suppliers to ensure all maintenance and construction work is performed within company quality standards, on schedule, and within agreed-upon scopes
Monitors key performance indicators (KPIs) for all assigned projects, such as cost per incident and reconstruction duration, to drive operational efficiency and meet regional goals
Manages financial and administrative project oversight by managing scopes of work, purchase orders, and General Ledger (GL) coding to ensure budget accuracy through project close-out
Acts as the primary liaison between onsite teams, Risk Management, and Legal for property damage incidents by providing status updates and coordination for resident communication or displacement
Analyzes property damage trends and root causes to drive corrective actions and prevention strategies in partnership with Facilities and Asset Management to reduce future regional incidents

Additional Skills:

Proficient in the use of Salesforce, Coupa, and Google Workspace to manage data, track workflows, and collaborate on team projects
Proven ability to manage multiple priorities by simultaneously tracking several projects and ensuring all deadlines are met

Preferred Education:

Bachelor's degree in relevant field

Preferred Years of Relevant Work Experience:

5 - 8 years

Additional Requirements:

Project Management Professional (PMP) or Construction Management certifications preferred
Institute of Inspection Cleaning and Restoration Certification (IICRC) preferred
Minimum of 5-8 years of experience in multi-family maintenance or construction management
Preference for 3-5 years of direct experience specifically managing construction and mold remediation projects
Requires the ability to work on-site at properties approximately 90% of the time to oversee reconstruction activities by conducting inspections and managing vendor progress
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to work a flexible schedule, including weekends, holidays, and evenings as the business requires

Compensation:

Base Pay Range: $114,000.00 - $148,700.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Customer Care Associate - CMS ($28.56) (Irvine, CA, 92617)

Position Summary:

The Customer Care Representative is responsible for resolving high-level resident escalations and supporting customer review responses across the Apartments Division, helping to enhance the customer experience and protect the company’s reputation through timely, professional communication.

Key Responsibilities:

Handle incoming requests from residents by phone, e-mail, and on-line web forms. Ensure end-to-end resolution through diligent follow-up and time bound communication between all parties.
Collaborate with Community Management and cross-functional teams to resolve diverse and complex resident concerns across the entire apartment portfolio.
Manage all Better Business Bureau (BBB) complaints by facilitating responses to resident feedback.
Respond to customer reviews across multiple social media platforms to support the company's reputation management process.
Identify trends in resident issues and escalate insights to leadership to support process improvement and risk mitigation.

Additional Skills:

Working knowledge of Customer Relationship Management (CRM) and Property Management Software applications such as Salesforce and OneSite preferred.
Excellent written and oral communication and interpersonal skills.
Multilingual ability is a plus.

Preferred Education:

High School Diploma or GED (or equivalent experience)

Preferred Years of Relevant Work Experience:

2+ years

Compensation:

Base Pay Start Rate: $28.56

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($23.08 - $27.93) (Irvine, CA, 92618)

Position Summary:

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Excellent customer service skills
Excellent communication and interpersonal skills
Proficiency in Google Suite

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1-3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Promenade - All Bldgs
Unit Count: 2111

Compensation:

Base Pay Range: $23.08 - $27.93

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician ($26.63) (Irvine, CA, 92618)

Position Summary:

As a Service Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Whether you are an experienced maintenance professional, or looking to start a career through our innovative Service Technician Entry Program (STEP), Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Service Technician Entry Program (STEP) training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $26.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician in Training ($26.63) (Irvine, CA, 92618)

Learn more about our Service Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Position Summary:

Develops and maintains a high level of skill in all phases of general maintenance. Performs general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff.

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Performs service requests, unit turns and preventative maintenance work throughout the community.
Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards.
Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
Completes property preventative maintenance and preventative maintenance on required systems and equipment.
Performs porter functions as necessary.
Variances in responsibilities may exist by community type.

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Service Technician Entry Program (STEP) training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $26.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($21.35 - $25.87) (Irvine, CA, 92618)

Position Summary:

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Job Duties:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Compensation:

Base Pay Range: $21.35 - $25.87/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Greenskeeper I ($21.00) (Irvine, CA, 92618)

Position Summary:

The Greenskeeper I is an entry-level position responsible for assisting with the daily maintenance and care of the golf course and surrounding grounds. This role supports the maintenance team in delivering high-quality playing conditions through routine turf care, landscaping, and equipment operation, under direct supervision.

Key Responsibilities:

Mow greens, tees, fairways, roughs, and other turf areas using walk-behind and riding mowers
Perform basic turf maintenance, including edging, trimming, blowing, raking bunkers, and hand-watering
Assist with course setup, including moving tee markers, hole locations, signage, and rope placement
Maintain bunkers by raking, edging, and repairing washouts
Assist with irrigation system operation, adjustment, and minor repairs
Help with fertilization, seeding, aeration, topdressing, and pest control activities as directed
Operate and maintain hand tools and small equipment safely and properly
Clean and perform basic maintenance on equipment and work areas
Report equipment issues, safety hazards, or turf conditions to supervisors
Follow all safety procedures, environmental regulations, and departmental policies

Preferred Education:

High School Diploma or GED (or equivalent experience)

Preferred Years of Relevant Work Experience:

0 - 2 years

Additional Requirements:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
The physical requirements for this position include: Below waist lift - 50lbs, Above waist lift - 50lbs, Stooping/work bending over (sustained) - Occasional, Unilateral balance - Average of 20 seconds or more per leg, High step climb (ladder) - Occasional

Compensation:

Base Pay Start Rate: $21.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Oak Creek Golf Club features 18 incredibly picturesque holes with amazing views courtesy of world-renowned course designer Tom Fazio, who created Oak Creek Golf Club to be as beautiful as it is challenging. The stunning grounds also make an ideal backdrop for weddings and special events of all sizes.

Our employee community is comprised of knowledgeable, experienced professionals committed to exceeding our guests’ expectations. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Guest Services Associate - Irvine Spectrum - Retail ($20.50) (Irvine, CA, 92618)

Position Summary:

The Guest Services Associate is responsible to provide world class Guest Service by assisting Guests including: welcoming Guests, providing information and directions, resolving challenges, restaurant reservations, providing wheelchair and stroller loaners, sales of gift cards and Disneyland Resort tickets, special events and community assistance.

The Irvine Spectrum Center (“ISC”), Associate will also be responsible for Attractions Operation which includes: selling Attractions tickets and operating the Attractions by adhering to Operating Guidelines and focusing on safety, courtesy and efficiency.

Job Duties:

Welcome all Guests with a smile.
Provide world class Guest Service in person and on the phone.
Maintain ongoing knowledge of property and its stores, restaurants, and events.
Ensure proper cash handling and gift card procedures are followed.
Remain compliant with Operating Guidelines including uniform/grooming standards.
Demonstrate exceptional safety standards when driving Guests (FI/ISC) and/or operating Attractions (ISC).
Adhere to Operating Guidelines when operating Attractions while focusing on safety, courtesy and efficiency (ISC).
Perform other duties or projects as assigned or requested

Minimum Qualifications / Other Expectations:

Minimum high school degree or general education diploma (GED).
Cash Handling and/or Guest interaction experienced preferred
Minimum one-year experience in a customer service role
(ISC) Attractions experience preferred
CPR (highly desired)
Ability to climb ladders and move ramps when operating Attractions (ISC only)

Compensation:

Start Rate: $20.50/hr

Actuall placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Service Technician in Training ($29.99) (San Jose, CA, 95134)

Learn more about our Service Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Willing to Train!

Our Apartments Division is looking for aspiring Maintenance Technicians to train and develop. If you have experience with general maintenance or handyman work, we will train you!

Training Program Summary

Job Duties:

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
Experience: 0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Training program to be completed if no or minimal previous maintenance experience
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $29.99/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician ($29.99) (San Jose, CA, 95134)

Position Summary:

Who You Are:

A maintenance-oriented problem solver
Skilled in general maintenance (plumbing, painting, electrical, HVAC, etc.)
Enjoy collaborating and learning from colleagues who are the best in their fields
Customer-focused and looking to make a positive difference in our communities

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Your Benefits:

Generous paid time off
Medical, dental and vision
Apartment discount
Career growth opportunities
And more!

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
Training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $29.99/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($24.38 - $30.29) (San Jose, CA, 95134)

Position Summary:

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Job Duties:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Compensation:

Pay Range: $24.38 - $30.29

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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General Manager ($129,700 - $164,400) (San Jose, CA, 95134)

Position Summary:

The General Manager is responsible for leading all phases of operation of a single community, multiple communities or super-building, including, but not limited to, direct supervision and development of the on-site management team, financial performance to budget and accountability for the leasing, resident relations and maintenance functions. The position provides inspirational leadership, successfully promotes company values, and creates an environment of exceptional customer service for residents, prospects and vendors.

Key Responsibilities:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points.
Provides leadership to onsite leadership team to ensure goals/expectations are achieved.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention. Lead, coach and develop direct reports to create a culture of excellence and continuous learning.
Manages financial performance of property to include accountability for budget variances providing input for budget and forecast planning and identifying opportunities to increase revenue. Creates and executes community strategy.
Oversees all property operations including leasing, maintenance and resident services.
Ensures the condition and quality of the communities meet the Irvine Company standards at all times.
Monitors/evaluates key metrics for community; creates renewal and leasing goals; monitors NTV’s; monitors Net Promoter Scores (NPS), social media feedback and follows up as needed.
Monitors key performance metrics; ensure plans are in place to achieve company targets.
Performs audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
Partner with Irvine Company Apartment Development to ensure customer service standards and operational key performance indicators (KPI’s) are achieved during ongoing reinvestment projects.
Responsible for healthy collaboration and partnership with other departments within Apartments and across divisions

Minimum Qualifications / Other Expectations:

Education & Experience:

High school diploma;. Bachelor's degree preferred.
5-7 years related experience; business and financial acumen with ability to read and interpret financial statements.

Other:

Industry certifications preferred (CPM, Real Estate License).
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to work evenings, weekends and holidays
Occasional travel required

Community Details:

Communities of Responsibility: Crescent Village - All Bldgs
Unit Count: 2188

Compensation:

Base Pay Range: $129,700.00 - $164,400.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Manager II ($86,500 - $113,900) (Irvine, CA, 92612)

Position Summary:

The Service Manager is responsible for the overall performance of the maintenance staff within a community. This position ensures that all maintenance functions are managed properly, including service requests, unit turns, common area cleaning, management of contractors and coordination of capital projects, as required.

Key Responsibilities:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensure a proactive approach is adopted for all key customer touch points.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention.
Leads, develops, coaches all maintenance associates; schedules daily activities, maintenance service requests and unit turns; conducts formal and informal meetings with associates including 1:1’s, performance management process and associate feedback. Lead, coach and develop direct reports to create a culture of excellence and continuous learning.
Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards; responsible for overseeing and/or completing all required preventative maintenance to ensure proper asset preservation
Coordinates and performs service requests in accordance with company standards; monitors unit turn
times and coordinate vendor schedules; inspects all turns to ensure completed to standard; ensures supply rooms and work areas are clean, well organized and maintained according to company standards.
Works in collaboration with Maintenance Operations Director and Director of Project Management to ensure projects are performed timely and with minimal delay and disruption to residents and prospects; ensure contractors are working within aesthetic and safety expectations.
Manages maintenance budget; manages inventory of parts and supplies and ensure costs are minimized and adheres to budget; communicates and prepares required reporting outlining budget variances and recovery plan.
Monitors key performance metrics; ensures plans are in place to achieve company targets.
Promotes a safe working environment; ensures all work is completed adhering to company standards and OSHA guidelines; conducts safety training is completed as well as training in electrical, plumbing, HVAC, etc.

Minimum Qualifications / Other Expectations:

High School Diploma
Experience: Five to seven years supervisor experience in maintenance operations; knowledge of repair, tools and safe work practices.
EPA certification, IFMA, IREM, BOMA designation preferred.
Regular, consistent and timely attendance required
On call required for after hours emergencies; Schedule may require work on weekends, holidays and evenings
Occasional travel required
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to push/pull up to 118 pounds of force; ability to lift below waist up to 70 pounds and above waist 60 pounds
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Villa Siena
Unit Count: 1442

Compensation:

Base Pay Range: $86,500.00 - $113,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($21.35 - $25.87) (Irvine, CA, 92612)

Position Summary:

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Key Responsibilities:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Community Details:

Communities of Responsibility: Park West
Unit Count: 880

Compensation:

Base Pay Range: $21.35 - $25.87

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Coordinator, Resident Support Services ($29.04 - $35.63) (Irvine, CA, 92617)

Position Summary:

The Coordinator, Resident Support Services is responsible for the coordination of repairs and execution of resident relocations during the initial phase of all remediation projects. This high-touch, customer-facing role orchestrates the remediation process, acting as the liaison between internal teams from the initial damage scope review through remediation start.

Key Responsibilities:

Conducts introductory calls with residents, reviews project scope, and coordinates relocation logistics to successfully initiate remediation repair work.
Proactively identifies and escalates priority issues to the Manager and/or appropriate departments to mitigate risk and prevent delays.
Addresses resident concerns and escalations, thoroughly documenting the issue and tracking its resolution while proposing immediate solutions to maintain project momentum.
Identifies opportunities to increase efficiency and proactively anticipates resident needs, ensuring a premium customer experience.
Maintains a comprehensive understanding of remediation and rebuild structures, utilizing internal resources to ensure all policy and process information provided to residents is accurate.
Confirms schedules, and follows up on all remediation cases, ensuring timely and compliant project starts.

Preferred Education:

High School Diploma or GED (or equivalent experience).

Preferred Years of Relevant Work Experience:

1 - 3 years of relevant work experience

Compensation:

Base Pay Range: $29.04 - $35.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Tenant Coordination ($142,600 - $199,700) (Irvine, CA, 92617)

Position Summary:

This role leads a tenant coordination team and is responsible for ensuring all lease obligated Landlord construction work is completed before the delivery of the premises to the tenant. This role provides strategic oversight and mentorship to ensure alignment with organizational goals and key performance indicators.

Key Responsibilities:

Communicates with tenants and leasing partners, defining project scope, drafting preliminary drawings, assessing existing spaces, and providing design criteria
Reviews and approves tenant plans, sign drawings, and coordinates with the Design Department
Monitors tenant construction for adherence to plans and schedules, reviewing contractor information, conducting final inspections, and managing the tenant allowance process
Translates and estimates landlord scope, negotiates contracts with general contractors, identifying cost reduction opportunities, and engaging architects and engineers
Oversees construction, including on-site inspections, meetings, request for information (RFI) conversations, change orders, pay application review, close-out, and handover to property management
Reports on tenant openings, landlord construction budgets, forecasts, and change orders via Salesforce, while integrating with leasing, tenants, property management, and development

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree (BA/BS) and/or equivalent experience
Retail and restaurant experience is an absolute must, with a strong preference for a background with both regional mall experience and power center
7+ years of experience in retail management or design
5+ years of construction project management experience
Knowledge of site work construction
Experience in multi-story, mixed-use retail/restaurant is preferred

Other:

Attention to detail and accuracy with a keen eye for design and understanding of high-end finishes
Ability to read and understand building plans with an in depth understanding of general construction means and methods
Proven track record of projects opened on time and on budget
Deep understanding of budget reporting, forecasting and contracts
Strong understanding of project risk factors, including working knowledge of construction insurance, indemnity
Working knowledge of Google Suite (Docs, Sheets, Slides, Gmail), Adobe, Bluebeam, and Salesforce preferred
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position).

Compensation:

Base Pay Range: $142,600.00 - $199,700.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Retail Properties (a division of Irvine Company) has created some of America’s most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Principal AI Engineer ($211,200 - $263,800) (Irvine, CA, 92617)

Position Summary:

Lead the design and implementation of advanced AI solutions, primarily utilizing LLMs for natural-language interaction with enterprise data. This Principal Engineer role involves designing and building production AI applications (including conversational agents and RAG systems) to turn business questions into actionable insights. Expertise in modern LLM framework, embeddings, chunkings, and enterprise integration patterns is required to deliver intelligent, scalable solutions. This client-facing position necessitates communicating complex AI system behaviors to both technical and business leadership.

Key Responsibilities:

Lead the end-to-end development of advanced AI solutions, including agentic systems, RAG pipelines, and multi-agent workflows
Design and implement embedding and chunking strategies essential for effective Retrieval-Augmented Generation (RAG) across enterprise data
Create integrations to connect AI agents with enterprise data systems, APIs, and services
Develop robust, production-grade asynchronous Python applications with proper error handling and session management
Implement vector database and graph database solutions for semantic search and knowledge representation
Establish agentic architecture, including data flows, interfaces, and mechanisms across all enterprise systems
Deploy and manage AI agents on cloud platforms using CI/CD pipelines, infrastructure as code, and managed AI services
Implement monitoring, logging, and observability for agent interactions to guarantee system reliability and support debugging
Develop context engineering strategies that assemble dynamic context for consistent and accurate Large Language Model (LLM) behavior
Engage with clients to translate business requirements into AI solution architectures, and balance feature development with technical debt management

Additional Skills:

Experience with AI/ML agent orchestration frameworks such as Google ADK, LangChain, or similar tools
Experience with multi-agent architectures and workflow orchestration patterns
Experience with LLM evaluation methodologies, including metrics design, hallucination detection, and A/B testing for prompt optimization
Understanding of context engineering principles, including dynamic context assembly, tool result formatting, and conversation state management
Experience with Snowflake or BigQuery, including query optimization and connection management
Experience managing data systems, including persistence selection, schema design, and read/write tradeoffs
Familiarity with MLOps patterns and model deployment pipelines

Preferred Education:

Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a related computational field

Preferred Years of Relevant Work Experience:

7 - 10 years in software development, including experience working in and leading technical teams

Additional Requirements:

3+ years of hands-on experience with LLMs, AI agents, or applied AI systems
Expertise in Python development, async programming patterns, and modern web frameworks
Proven experience developing RAG applications, including embedding strategies, chunking approaches, and retrieval optimization
Hands-on experience with vector databases and graph databases for semantic search and knowledge representation
Experience with multiple LLM providers (Gemini, Claude, LLaMA) and understanding of cost vs. capability tradeoffs
Experience with enterprise application integration, including defining integration architecture, data flows, and interface design
Strong understanding of SOA, microservices, or similar architectural patterns
Experience with CI/CD pipelines and infrastructure as code for deploying AI applications
Demonstrated ability to communicate with client leadership and translate business requirements into technical solutions
Experience with fine-tuning or adapting foundation models for domain-specific applications
Experience balancing feature development with technical debt management to deliver business value while maintaining quality

Compensation:

Base Pay Range: $211,200.00 - $263,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Counsel - Apartment Division (Total Compensation Up to $302,120 - $339,170) (Irvine, CA, 92617)

Position Summary:

Irvine Company is a diversified, privately held real estate operating and investment company, highly respected for its stewardship and master-planning of the Irvine Ranch in Orange County, California. Today, the Company’s real estate portfolio totals approximately 123M square feet, with a focus primarily on coastal California. Approximately 65% of the Company’s portfolio is in Orange County, with 35% in Silicon Valley, San Diego, West Los Angeles, Chicago, and New York City.

The Company operates under a holding company structure with each of its four primary real estate operating divisions (Apartments, Office, Retail, and Community Development) functioning as wholly owned subsidiaries of the parent. While the parent provides strategic-level guidance and oversight, corporate services and support (IT, HR, Corporate Finance, Legal, Accounting, etc.), each division is staffed and managed as a fully functioning real estate operating company at scale.

Although privately held, the Company is managed similarly to a public company, with strong corporate governance and executive management reporting to a board of directors. The Company is structured to operate in perpetuity.

The Company is seeking an experienced attorney to join the Apartments Division (“Division”) legal team as Senior Counsel. This position will report directly to the Division’s General Counsel, and will provide day-to-day support to the Division’s onsite property management teams regarding landlord-tenant and operational matters. The position will be based in the Division’s offices in Irvine, California.

Key Responsibilities:

Operational Legal Counsel: Provide legal counsel and guidance on residential leasing and operational issues and day-to-day support to community management personnel regarding landlord-tenant matters.
Lease Document Management: Assist with updating and maintaining the residential lease packet and related documents.
Legal Training: Assist with development and maintenance of legal training materials.
Litigation Support: Provide legal support for pre-litigation claims and manage outside counsel on litigation and administrative matters.

Additional Skills:

Outstanding analytical, writing, communication, and reporting skills, enabling clear and concise articulation of legal positions and progress updates.
Proven ability to thrive in a fast-paced, collaborative, and intellectually challenging environment.
Excellent organizational and time-management skills, with the ability to manage multiple projects, effectively select and direct outside counsel, communicate proactively with internal clients, and consistently deliver timely results.
Strong interpersonal skills, with a proven ability to build and maintain robust and trusted relationships with diverse stakeholders.
Demonstrated expertise in managing legal risks and adeptly navigating complex legal challenges.

Preferred Education:

Law Degree from a nationally recognized law school.

Preferred Years of Relevant Work Experience:

8+ years of directly relevant experience, including representation of multifamily clients in landlord-tenant, operational matters, and related areas of law.
Experience should include increasing responsibility, with experience in private practice at a leading law firm preferred.
Some experience in an in-house environment is also strongly preferred.

Additional Requirements:

Admission to the California Bar.

Compensation:

Total Compensation Up to $302,120 - $339,170.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Data Engineer - Contract ($65 - $95) (Irvine, CA, 92617)

Position Summary:

This is a contract/temporary position. Associate selected will be payrolled (W-2) through a staffing agency.

Develops dimensional models following medallion architecture patterns, ensures data quality, and guarantees reliable data delivery for analytics on a Snowflake platform. This involves building and maintaining dbt transformation pipelines, orchestrating with Dagster, and implementing various data ingestion methods, including Fivetran, Boomi, and custom Python pipelines for unique source systems.

Key Responsibilities:

Design and develop dbt models following the medallion architecture (bronze > silver > gold layers).
Build dimensional models, including fact and dimension tables, for analytics consumption.
Implement and maintain data quality tests using dbt’s testing framework.
Optimize SQL transformations within dbt for performance in Snowflake.
Write and maintain schema documentation with model and column descriptions, and apply dbt best practices (refs, sources, macros, tags).
Configure and maintain Dagster assets to orchestrate dbt model execution, including implementing schedules and sensors.
Monitor pipeline health through the Dagster UI and resolve execution failures.
Build and maintain bespoke Python-based ingestion pipelines for source systems without native connector support.
Participate in code reviews for dbt models and Dagster configurations, and use tools like sqlfluff for code quality.
Collaborate with analysts and data consumers, and document data models, transformation logic, and operational procedures.

Minimum Qualifications / Other Expectations:

Strong SQL skills with ability to write and optimize analytical queries
Python proficiency for building data ingestion pipelines and scripting
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Experience with dbt or willingness to learn quickly (we use dbt extensively)
Familiarity with data warehousing concepts on Snowflake, BigQuery, or similar comfort with Git-based development workflows
Experience with dbt in a production environment
Familiarity with dimensional modeling (fact and dimension tables)
Experience with layered data architectures (staging, intermediate, mart patterns)
Exposure to workflow orchestration tools (Dagster, Airflow, Prefect)
Understanding of data quality testing approaches

Preferred:

3 - 5 years in analytics engineering or data engineering

Compensation:

Base Pay Start Rate: $65 - 95/hour

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Director, Safety ($129,500.00 - $170,100.00) (Irvine, CA, 92617)

Position Summary:

The Director of Safety is responsible for the strategic design and operational execution of safety programs across the Division. This Director will champion a proactive safety culture, focusing on two primary pillars: Associate Safety (prevention and training) and Property Safety (facility integrity and life safety systems). This role acts as the bridge between corporate safety standards and on-the-ground regional execution.

Key Responsibilities:

Lead and mentor a team of Regional Safety Managers by performing monthly data deep-dives to identify incident trends, "near miss" patterns, and opportunities for risk reduction.
Partner with Risk Management to optimize Workers’ Compensation processes and provide operational insights.
Collaborate bi-weekly with the Senior Director of Corporate Safety to align on risk mitigation and regulatory compliance.
Ensure strict adherence to California Occupational Safety and Health Administration (OSHA), Federal OSHA, American National Safety Institute (ANSI), and National Fire Protection Association (NFPA) standards.
Manage Fire and Life Safety Systems, ensuring all inspections are logged in Building Reports and deficiencies are addressed immediately.
Implement proactive tools: Job Safety Analysis (JSA), Root Cause Analysis (RCA), and Accident Prevention Plans.
Review Global Risk Control (GRC) reports and implement engineering recommendations to prevent property claims.
Oversee the Safety Committee and internal Recognition Programs to keep safety top-of-mind for all associates.
Audit training compliance across sites to ensure leadership and associates are fully knowledgeable of their safety responsibilities.
Lead Business Continuity efforts, including project-managing fire drills and emergency response planning.

Additional Skills:

Ability to turn raw incident data into actionable safety protocols.
Exceptional verbal and written skills.
Demonstrates initiative by independently conducting on-site inspections and investigations with high attention to detail.

Preferred Education:

Bachelor's degree or equivalent experience.

Preferred Years of Relevant Work Experience:

8+ years of experience in Occupational Safety and Health management, program development and implementation.
Apartment communities or hospitality experience preferred.

Additional Requirements:

Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus.
Certified Safety Professional (CS) and/or Associate Safety Professional (ASP) certification preferred.
CPR and First Aid certification preferred.
Knowledge of regulations/standards including California OSHA, Federal OSHA, ANSI, NFPA and federal, state, and location regulations.
Occasional travel required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s Motor Vehicle Record (MVR) policy, and is part of the essential duties of this position.)

Minimum Qualifications / Other Expectations:

Compensation:

Base Pay Range: $129,500.00 - $170,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Digital Marketing ($149,100 - $190,400) (Irvine, CA, 92617)

Marketing Position Summary: (3000)

We are hiring a passionate Digital Marketing Leader for our Apartments Division. This role requires a proven track record of translating business needs into digital strategies for large-scale organizations, leveraging direct in-platform experience, and interpreting key data insights across key channels and platforms to drive growth.

Key Responsibilities:

Develops and executes a robust and comprehensive digital marketing strategy focused on maximizing qualified lead volume, minimizing undesired cross-campaign cannibalization, and achieving divisional business goals.
Directs and optimizes all core digital channels (Paid Search, Local SEO / Reputation Management, Social Media, Internet Listing Service (ILS), and Email Marketing) to drive qualified traffic, lead generation, and resident engagement. Ensures integration and consistency across all platforms in partnership with internal and external teams.
Establishes Key Performance Indicators (KPIs), tracks progress, and utilizes advanced marketing analytics to generate actionable insights, continuously optimizing campaigns for maximum return on investment and achieving marketing objectives.
Leads and manages a digital marketing team, providing training, mentorship, coaching, and managing team and individual performance. Leads the relationship with the external digital media agency and ensures a cohesive, data-led digital experience.
Maintains expert knowledge of the evolving digital landscape, actively researches emerging technologies (e.g., Artificial Intelligence, marketing automation), and implements innovative solutions to optimize the online presence and enhance the resident experience.
Oversees, negotiates, and manages all digital marketing contracts and purchase orders (POs). Institutes financial rigor in processes and ensures adherence and discipline to the budget, proactively identifying and addressing variances to secure optimal financial terms and accountability.

Additional Skills:

Demonstrated hands-on execution within major digital media platforms (e.g. Google Ads, GA4, DSPs); able to independently analyze performance, navigate reporting interfaces, and diagnose issues in-platform.
In-depth knowledge of digital media strategy across channels and acquisition campaigns for paid search (Google, Microsoft), social media (Meta, Snap), and programmatic display.
Strong analytical and problem-solving skills to synthesize campaign and customer data from platforms including Salesforce Marketing Cloud, Tableau, Ad Platforms, Amplitude, and Looker to translate insights into actionable strategies.
Experience in developing and managing digital marketing budgets and paid media plans. Strong financial acumen and attention to detail.
Strong communication, collaboration, and presentation skills to partner effectively across internal and external stakeholders and cross functional teams. Proven ability to prepare and present strategic executive presentations

Preferred Education:

Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

7 - 10 years

Additional Requirements:

Graduate degree or continuing education preferred

Compensation:

Base Pay Range: $149,100.00 - $190,400.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Director, Construction - Office ($185,300 - $257,900) (Irvine, CA, 92617)

Position Summary:

This position is responsible for tenant improvement, capital upgrades, and reinvestment construction management within the Irvine Company Office Properties Orange County portfolio. Oversee approximately $30M to $50M worth of annual construction. Meet project management objectives with respect to budgeting, estimating, value engineering, bidding, purchasing, contracting, and scheduling of projects. Provide leadership and direction for diverse and complex functions, within an ever changing environment. Will lead teams of professionals throughout the lifecycle of projects. Ensures appropriate resources are in place to achieve financial and strategic project and business objectives. Advise internal teams on TI and amenity space costing, scheduling, constructability, building materials, and construction buyout strategy.

Key Responsibilities:

Directs the full lifecycle of high-complexity projects from initial design review through final jobsite inspections and closeout.
Provides critical constructability reviews, due diligence for acquisitions, and accurate cost modeling (ROMs) to support leasing, capital, and reinvestment initiatives.
Manages the approval of project pricing, contracts, and change orders, while reviewing leasing deal sheets to ensure financial and operational alignment.
Sources, pre-qualifies, and manages relationships with portfolio architects, engineers, and general contractors, specifically focusing on the Orange County market.
Enforces standard operating procedures (SOPs) for cross-functional coordination and ensures schedule adherence through rigorous site visits and phasing plan reviews.
Acts as a specialized industry resource for internal departments (Acquisitions, Leasing, Operations) while coaching and developing department personnel.

Preferred Education:

Bachelor’s Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

10 - 15 years

Additional Requirements:

Proficient knowledge of all financial aspects related to tenant and capital improvement construction, including value-engineering, proposal, budgets, pay applications, and tenant billings
Proficient knowledge of commercial MEP engineering and construction document plan review
Thorough working knowledge of MS Office, Google Office Suite, MS Project, and Bluebeam
Experience dealing with AHJs, utilities, and other 3rd parties to obtain approvals and coordinate work
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $185,300.00 - $257,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Digital Marketing Manager ($105,000 - $133,100) (Irvine, CA, 92617)

Position Summary:

The Digital Marketing Manager, Apartments is responsible for executing, optimizing, and leading innovative digital media strategies, and driving resident acquisition and retention across multiple channels.

Key Responsibilities:

Support campaign optimization, budget management, and digital strategy. Assist in the implementation and analysis of all acquisition channels, including paid search, paid social, display, programmatic, connected TV (CTV), local search engine optimization (SEO), and internet listing services (ILS) (e.g., Zillow, Apartments.com). This includes the management of digital marketing budget variances across partners and channels to ensure pacing to achieve annual targets, while researching and identifying new technologies and opportunities for growth.
Act as the subject matter expert with the email marketing program, campaign development, audience targeting, deployment through Salesforce Marketing Cloud (SFMC), and troubleshooting automation/deliverability issues.
Coordinate the development, auditing, and maintenance of all digital content, ensuring consistency with brand messaging across all platforms and gathering information to maintain data accuracy across all digital channels.
Assist in the management and technical optimization of local SEO performance through online business listing management and content audits. This includes managing content creation and optimization for third-party online listing services (ILS) such as Zillow and Apartments.com.
Maintain measurement integrity by designing and implementing standardized tracking mechanisms including Urchin Tracking Modules (UTM) and trackable phone numbers, ensuring accurate marketing attribution. Synthesize campaign and customer data from platforms including SFMC, Tableau, Ad Platforms, Amplitude, and Looker to translate insights into actionable strategies.
Monitor KPIs, track progress towards financial and engagement goals, and ensure targets are met or exceeded. This includes analysis of customer behavior, competitor actions, and market trends to identify opportunities for campaign optimization and recommend data-backed strategies.
Collaborate with external agencies and vendors to ensure execution and cohesive customer experience. Partner with internal teams (including Leasing, Operations, Analytics, and IT) and Marketing leads to establish digital strategies and align on priorities related to engagement and occupancy goals.

Additional Skills:

Strong knowledge of digital media strategy, channels, and acquisition campaigns across paid search (Google, Microsoft), paid social (Meta, Reddit, Snap), and programmatic display.
Proficient in Salesforce Marketing Cloud (SFMC), Salesforce CRM, web analytics, and content management systems (CMS).
Experienced in developing and deploying email marketing campaigns using automation tools.
Skilled in content creation, optimization, and performance tracking for online listing services (e.g., Zillow, Apartments.com).
Working knowledge of HyperText Markup Language (HTML)/Cascading Style Sheets (CSS) and Salesforce Ampscript is a plus.

Preferred Education:

Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

2 - 5 years of relevant work experience

Compensation:

Base Pay Range: $105,000.00 - $133,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Operations Manager ($95,300 - $138,400) (Playa Vista, CA, 90094)

Position Summary:

The Operations Manager plans, directs and coordinates the maintenance operations of a Community. Responsible for ensuring product quality, financial performance, labor productivity and cost efficiency through site maintenance operations. Provides career development and training for service team. Ensures preservation and quality of the Community through effective preventive maintenance plans and direction of Service Managers and outside contractors. Promotes a safe and positive working environment for employees consistent with ICAC’s At Our Core values.

Key Responsibilities:

Recruit, interview and hire maintenance staff positions for the Community. Ensure on-boarding plans are created for new associates joining the Company. Responsible for oversight and approval of time sheet entries in Kronos and related systems, and management of overtime of assigned direct reports. Ensure Service Managers reporting directly to them are supporting and communicating with Community and Corporate leadership in a positive and effective manner.
Direct Service Managers through daily, weekly and monthly planning. Set clear vision and direction for the team, hold periodic 1:1 meetings with direct reports, and participate in daily huddles as scheduled.
Plan for role succession, mentor staff and ensure employees are being prepared for future promotion and career growth. Gain general knowledge of the strengths, weaknesses, development needs, and advancement potential of the Service Managers and Assistants in their charge. Meet quarterly with individual direct reports to assess status of Key Results and Expectations, identify learning opportunities and coach for career development.
Ensure all safety training is initiated and delivered to the maintenance team. Assume the leadership role in arranging and organizing technical and management training for the maintenance associates within their respective portfolio.
Work in collaboration with the community management to create the business plan and CapEx/NRO budget annually, achieve goals and drive operating performance at the Community. Work in partnership with Community Management to ensure the service team is meeting our Company’s service standards.
Responsible for the achievement of financial goals through the administration of the operating maintenance budgets. Actively seek cost saving opportunities for the Community and company through careful review of all expenditures. Responsible for preparation of monthly variance recap of the maintenance operations budget, forecast of expenses, communication of financial status, initiation and implementation of recovery plans when applicable.
Responsible for creating and implementing a maintenance strategy that facilitates positive performance and production from the team. Direct and coordinate the maintenance of the community to preserve ICAC standards. Implement efficient methods and schedules that allow for proper preventive maintenance of the community. Ensure that Community continues to improve its performance through regular review of processes, performance indicators and financial results.
Responsible for ensuring compliance with fire/life safety, health and environmental regulations, and maintaining current permit status as required by authorities having jurisdiction over Community.
Responsible for ensuring that existing vendors are performing work safely to ICAC quality standards and specifications, and assists in sourcing new vendors. Bid, negotiate and prepare for all services and projects, and work directly with Reinvestment, Project Management and Landscape Management to schedule and initiate capital projects. Coordinates hazardous material abatement, and completes related paperwork and contract administration duties.
Promote positive resident relations and be aware of conditions that could impact our ability to maintain a quality living environment for residents. Responsible for proactive and reactive communication with residents regarding customer service concerns or initiatives. Review NPS, Yelp Reviews and Corrigo reports regularly to identify top concerns, communicate and implement improvement plans through service team.

Minimum Qualifications / Other Expectations:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Occasional travel required
Ability to work evenings, weekends and holidays
Regular, consistent and timely attendance is required (non-exempt)

Community Details:

Communities of Responsibility: Villas Playa Vista - All Bldgs
Unit Count: 1503

Compensation:

Base Pay Range: $95,300.00 - $138,400.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Technician I ($27.02) (San Diego, CA, 92130)

Position Summary:

Key Responsibilities:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
10 Week STEP training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Community Details:

Communities of Responsibility: Torrey Hills - Torrey Villas
Unit Count: 473

Compensation:

Base Pay Start Rate: $27.02

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Architecture ($135,000.00 - $172,500.00) (Newport Beach, CA, 92660)

Position Summary:

The Director, Architecture is responsible for the planning, design and construction of new apartment communities. This role oversees and manages the design aspects of new development projects, and ensures projects meet company standards for design excellence, livability, and long-term value. Responsibilities include collaborating with internal teams, consultants, and contractors to bring the Irvine Company’s vision to life.

Key Responsibilities:

Directs and orchestrates project planning, site development, building design, internally and externally, while ensuring adherence to Irvine Company’s standards.
Informs stakeholders of project status, risks, and critical decisions through project updates, workshops, and executive presentations.
Leads and manages outside design consultants during all phases of design for assigned projects.
Collaborates with Development & Construction Managers to ensure design intent is met during the construction phase of the assigned projects.
Collaborates with our Apartment Operations Division in formulating designs that optimize leasing performance and property management.
Coordinates with Office and Retail Division’s design teams on mixed-use projects in applicable projects.
Assists in organizing, preparing, and presenting projects to senior management of the company.

Additional Skills:

Basic knowledge of building codes and accessibility
Strong verbal, written, and visual communication skills, with the ability to articulate design concepts clearly and persuasively
Detail orientated
Strong organizational and archival skills
Computer program experience (Google Docs, Bluebeam, Adobe Acrobat, Adobe Photoshop, Sketch-Up, AutoCAD, Revit)

Preferred Education:

Bachelor's Degree in an architecture discipline or related field

Preferred Years of Relevant Work Experience:

8+ years of experience in the design of apartment/multi-family housing and mixed-use projects

Additional Requirements:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Minimum Qualifications / Other Expectations:

Compensation:

Base Pay Range: $135,000.00 - $172,500.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Construction (Capital Projects) ($153,000 - $225,100) (Newport Beach, CA, 92660)

Position Summary:

The Director, Construction is primarily responsible for the daily management, supervision, coordination, and successful completion of all phases of assigned projects to meet objectives with respect to budgeting, estimating, value engineering, bidding, purchasing, contracting, and scheduling of assigned projects.

Key Responsibilities:

Pre-Construction Phase:

Attend regular design meetings and provide feedback regarding schedule and constructability.
Review schematic, design development, construction document drawings, and specifications.
Coordinate & monitor 3rd Party plan check review process.
Develop preliminary budgets with input from the general contractor (GC).
Develop Value Engineering recommendations as required to maintain the budget
Develop Construction Plan with GC (schedule, building sequencing & delivery plan, staging area, fencing plan, erosion control, utility/joint trench).
Manage bidding & buyout process.

Construction Phase:

Regular job site visits a minimum of 1-2 days per week. Attend Weekly O-A-C Meetings
Review schedule, subcontractor issues, City issues with the General Contractor’s PM & Superintendent.
Schedule and attend Monthly Schedule Review - monitor schedule progress daily reporting any anomalies to VP
Manage Architect/consultant issues during C.A. Phase (Contracts, RFI’s, ASI’s, Directives, Reports, Bulletins, Billing, etc.).
Manage submittal, RFI, Field Directive, and change order process.
Review & approve change orders and draw packages prior to sign-off by the Vice President.
Review job cost forecasts with GC on a weekly basis.
Manage project budgets and schedules.
Coordinate and lead internal site walks (Framing, cabinets, landscape etc) as well as safety programs.
Prepare standard format - weekly 1-page report to update job progress.
Monitor/review Apartment turn and completion schedules.
Interface with all utility companies, and local and state authorities as needed.
Manage the acceptance process for completed building interiors/exteriors.
Monitor GC’s inspection flows and manage communication with City Officials.

Project Close-Out Phase:

Secure Warranty & “As built” drawings from GC.
Manage GC to secure Certificate of Occupancy, bond release, filing Notice of Completion, etc.
Manage the budget process to close out jobs in a timely manner.
Write a “Lessons Learned” memo to memorialize important issues to help in future developments.

Supervisory Responsibilities:

Must be able to manage direct reports and associated responsibilities as needed.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree from a four-year college or university, preferably in a construction-related or engineering curriculum or equivalent work experience.
Minimum of five years of multi-family experience as Sr. Project Manager or Director Construction, with ten to fifteen years of experience in construction.

Other:

Contractor’s License preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Able to influence others and effectively negotiate to achieve outcomes.
Convey confidence and maintain composure in crucial situations.
Embrace conflicts by collaboratively achieving optimal outcomes.
Accurately anticipate the complexity and resource requirements of projects/tasks then proactively anticipates and adjusts for problems.
Skilled in reading and interpreting plans, specifications and reports.
Use logic and reason to solve difficult problems in a timely manner.
Understand critical success factors driving the business and Implement strategies and/or tactics to achieve those results.
Organized and capable of managing tasks on multiple, concurrent projects.
Excellent oral and written communication skills, and attention to detail.
Must be able to stand for long periods of time, climb stairs, climb ladders, navigate scaffolding and walk moderate to long distances each day.
Excellent time management and organizational skills.
Computer Skills: Proficient in estimating, scheduling, and spreadsheet applications including but not limited to: MS Project, Excel, Word ,Google.

Compensation:

Base Pay Range: $153,000.00 - $225,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Sr. Financial Analyst, Corporate Financial Planning ($97,900.00 - $126,800.00) (Newport Beach, CA, 92660)

Position Summary:

The Strategic Planning & Analysis group (“SP&A”) is responsible for Irvine Company’s enterprise-level financial planning, analysis, macroeconomic research, and competitive benchmarking. Within the SP&A group, the Corporate Financial Planning team coordinates the budgeting and forecasting process for all of the Company’s business lines, and is also responsible for executive and board reporting, enterprise-level analytics (cash, capital allocation, financial ratios, scenario analyses, etc.), and business intelligence initiatives.

Key Responsibilities:

The Senior Financial Analyst of Corporate Financial Planning will oversee and assist with the following responsibilities:

Prepare quarterly presentation and review materials for the Company’s Board of Directors
Complete enterprise-wide annual business plans, quarterly forecasts, exhibits and analyses to accompany business plans and forecasts, monthly financial reporting, variance analyses, and special / ad-hoc projects
Create enterprise-level financial models, projections, and executive reports including weekly cash and liquidity forecast, financial ratio analysis, downside analysis, and other sensitivity / scenario analyses
Coordinate and collaborate with the Company’s real estate divisions (Apartments, Office, Retail, Community Development, etc.) and corporate support groups (Accounting, Tax, Legal, etc.)
Perform independent analysis that identifies actionable insights for the senior management team
Acquire and share financial expertise and business acumen from across the Company’s real estate sectors
Assist with improvement initiatives (best practices, software implementation, business intelligence, etc.)
Other duties as assigned

Minimum Qualifications / Other Expectations:

Strong Academic Background. Bachelor’s degree in finance, accounting, economics, or related field. Coursework in financial statement preparation & analysis and data analytics a plus.
Proven Analytic Capabilities. Minimum two years of experience within corporate finance, financial accounting, investment banking, consulting, or commercial real estate. Strong understanding of financial statement analysis, accounting, and corporate finance concepts required. Must have excellent Microsoft Excel and data modeling skills; knowledge of database structures a plus.
Superior Communication Skills. This position will be expected to interact in a professional environment with individuals at all levels of the organization. The ideal candidate will be able to develop credibility across the Company through both quality of work product and interpersonal interaction.
Self-Motivated Work Style. Must be comfortable taking the initiative to learn and own work product and process. This position requires being highly organized and sharing the Company’s passion for attention to detail. Expectations include the highest standards of accuracy, ability to think creatively, and a willingness to embrace change and ambiguity.
Team-Oriented. Analytic functional groups at Irvine Company are lean teams that rely on all members to both own their area of expertise and contribute on new projects as needed. Must possess a willingness to roll-up sleeves and work with team members in a hands-on capacity, and to contribute positively to a collaborative culture.

Compensation:

Base Pay Range: $97,900.00 - $126,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Mechanical Engineer ($122,000 - $175,000+) (Newport Beach, CA, 92660)

Position Summary:

The MEP Engineer is a vital member of the Capital Projects team, primarily responsible for the daily management, supervision, and coordination of building infrastructure projects. This role focuses on the development and execution of mechanical, electrical, and plumbing systems from conception through completion—ensuring all phases meet objectives regarding budgeting, value engineering, and scheduling. The MEP Engineer collaborates with internal stakeholders and third-party design teams to ensure project documents and technical specifications comply with company standards and applicable building codes.

Key Responsibilities:

Project Design & Coordination: Lead the development of project documents, coordinating third-party design teams from schematic design through construction documents.
Technical Oversight: Review schematic designs, construction drawings, and specifications to ensure compliance with Irvine Company standards and building codes.
Budgeting & Estimating: Organize the creation of project budgets and capital requests, iterating through the process as required to own the project budget.
Value Engineering: Develop and implement value engineering strategies to maintain project budgets while ensuring system integrity.
Bid Management: Oversee bid package fulfillment, respond to RFIs, and collaborate on bidder selection and pricing for MEP-specific scopes.
Construction Supervision: Manage day-to-day processes including scheduling, quality assurance, and execution of MEP plans.
Site Inspections: Conduct regular job site visits to monitor progress, attend weekly O-A-C meetings, and review schedule anomalies with the General Contractor.
System Acceptance: Coordinate and manage acceptance walks with General Contractors and Quality Assurance to ensure system functionality.
Project Close-Out: Secure warranty and "As-built" drawings, and manage the GC to secure Certificates of Occupancy and bond releases.
Stakeholder Communication: Deliver technical presentations and routine updates for the senior executive team regarding infrastructure status.

Additional Skills:

Preferred Education:

Preferred Years of Relevant Work Experience:

Additional Requirements:

Minimum Qualifications / Other Expectations:

Education: Bachelor’s degree from a four-year college or university in Mechanical Engineering or a construction-related curriculum. A Master’s degree in Engineering is a plus.
Experience: Minimum of 10 years of mechanical engineering design or project management experience, preferably with 5 years in multi-family construction.
Licensing: Active Professional Engineer (PE) license in the State of California is required.
Technical Certifications: ASHRAE HVAC Designer certification is a plus.
Skills: Proficient in reading and interpreting plans, specifications, and building codes. Advanced computer skills in MS Project, Excel, and estimating applications are required.
Driver's License: Valid California driver’s license and maintenance of continuous vehicle liability insurance.
Physical Requirements: Ability to stand for long periods, climb ladders, navigate scaffolding, and walk moderate distances on job sites.

Compensation:

Base Pay Range: -

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Guest Services, Concierge ($21.50) (Newport Beach, CA, 92660)

Position Summary:

This position provides best-in-class, proactive customer service to elevate the Fashion Island guest experience. This role requires serving as the primary ambassador for the Center, expertly managing diverse guest needs while fostering an exceptionally welcoming and friendly environment.

Key Responsibilities:

Serves as the primary welcome point for guests, providing directions and Center information
Seeks opportunities to exceed the expectations of guests by providing best-in-class customer service and maintaining a professional and friendly demeanor at all times
Handles all guest requests effectively and efficiently based on established policies and procedures
Maintains an ongoing knowledge of Fashion Island and its stores, restaurants, and events
Efficiently processes gift card sales and manages reconciliation reporting
Resolves guest challenges and concerns promptly and professionally, ensuring satisfactory outcomes
Remains compliant with operating procedures, including uniform and grooming standards

Additional Skills:

Experience with Google platforms and point-of-sale systems

Preferred Education:

High School Diploma or GED (or equivalent experience)

Preferred Years of Relevant Work Experience:

2 - 5 years in the retail or hospitality industry

Compensation:

Base Pay Start Rate: $21.50

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Tenant Coordination Assistant ($30.53 - $40.10) (Irvine, CA, 92617)

Position Summary:

This position provides administrative support services to the entire construction team to facilitate the timely and accurate implementation of the tenant construction process. This position reports directly to the Vice President, Construction Services, and also assists in departmental administrative tasks.

Key Responsibilities:

Provides general administrative support for the Vice President, Directors, and project managers, including handling calls, preparing agendas, managing schedules, and expense reporting
Completes a wide variety of tasks and data management in Google applications. Classifies, sorts, copies and files correspondence, records and other documents. Maintains ‘As-Built’ drawing files and Landlord construction close-out documents.
Reviews and approves general contractor and signage vendor’s insurance per our company’s standard insurance guidelines
Collects, codes, and refunds construction deposits
Collects, reviews and submits tenant allowance documentation to the accounting team
Reads tenant leases and coordinates lease language with tenants who are under construction
Creates contract requests and assists vendors with Coupa, the company’s procurement system. Processes and executes PO’s, Non-PO invoices, new supplier setups and supplier system maintenance.

Preferred Education:

Bachelor’s Degree or equivalent work experience in administrative support or relevant work experience

Preferred Years of Relevant Work Experience:

2 - 5 years

Additional Requirements:

Ability to communicate clearly and effectively in english, both verbally and in writing. Proficiency in Google Suite, Microsoft Office Suite and database management.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $30.53 - $40.10

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Leasing Support Coordinator ($27.91) (Orange, CA, 92868)

Position Summary:

The Leasing Coordinator supports the Centralized Leasing Team by delivering on-site assistance to prospective residents touring our communities. This individual will contribute to our leasing goals by demonstrating strong customer service and administrative acumen, understanding and surpassing customer expectations while engaging with prospects that will be touring the community.

Key Responsibilities:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality including: greeting prospects when they arrive at the community, serving as a point of contact for walk-in traffic and assisting with TourGuide App, and providing directional and access support to prospects.
Conducts guided tours, as requested by the prospect, and uses a consultative approach to evaluate customer needs and uncover opportunities to enhance the customer service experience and identify any gaps in the touring process.
Inputs all activity and customer information into CRM databases in a timely and accurate manner. Supports Centralized Leasing Team with lead follow up, as needed.
Proactively ensures that the tour path, model units, vacant units and the community always maintain an exceptional presentation quality.

Minimum Qualifications / Other Expectations:

Education & Experience:

High school diploma or equivalent work experience
Min. 2 years experience in a customer service or sales

Other:

Strong verbal and written communication skills.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position)

Community Details:

Communities of Responsibility: Gateway
Unit Count: 1281

Compensation:

Base Pay Start Rate: $27.91

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Security Analyst ($120,500 - $158,500) (Irvine, CA, 92617)

Position Summary:

The Company is seeking a highly skilled Senior Security Intelligence & Threat Assessment Analyst to drive proactive, intelligence-led security within the Company’s Security Operations Center (SOC). This role is central to developing the Company’s enterprise Threat Assessment and Management (TATM) program, with the primary goal of protecting Company associates, customers, guests, and properties across the Company’s diverse portfolio. This position will report directly to the Senior Director, SOC, and will be based in the Division’s offices in Irvine, California.

Key Responsibilities:

Threat Monitoring: Conduct real-time threat monitoring, detection, and analysis using open-source intelligence tools (OSINT) and other methods to protect Company associates, customers, guests, and properties
Investigation Management: Manage investigations and case files related to threats targeting the Company, its associates, customers, guests, or properties; act as a liaison with local, state, and federal law enforcement agencies, supporting investigations and intelligence sharing
Data Analysis: Analyze crime data and identify trends in partnership with internal and external stakeholders to map and mitigate risks
Security Strategy: Develop security strategies, mitigation plans (for events/protests), and recommend enhancements (e.g., CPTED) to Corporate Security and Company leaders
Reporting: Produce situational reports (SITREPs), trend reports, threat assessments, and dashboards, and brief Company leaders on risks and recommendations

Additional Skills:

Technical Proficiency: Expertise in OSINT, social monitoring tools, data analytics, visualization software, and incident/dispatch management systems
Analytical & Critical Thinking Skills: Proven ability to synthesize and distill diverse, complex, and large volume information from disparate sources to identify and assess relevant risks and threats
Communication: Exceptional written and verbal communication skills for reporting to diverse Company stakeholders
Collaboration: Strong interpersonal skills with the ability to collaborate effectively and build trust with both internal and external stakeholders

Preferred Education:

Bachelor’s degree from an accredited college or university in Criminal Justice, Intelligence Studies, Data Analytics, Security Management, Psychology, or a related field (or equivalent experience)

Preferred Years of Relevant Work Experience:

4+ years of experience in corporate security, public safety, or military intelligence
4+ years of experience working in a SOC, real-time crime or intelligence center, fusion center, dispatch center, threat management unit, or crime analysis unit preferred

Additional Requirements:

Relevant professional certificates or certifications are preferred (e.g., Certified Threat Intelligence Analyst (CTIA); Certified Threat Manager (CTM); Criminal Intelligence Certified Analyst (CICA); CSULB / CSUF Crime & Intelligence Analysis Certificates)
Proficiency in data programming (e.g., SQL, Python, R) is desirable

Compensation:

Base Pay Range: $120,500.00 - $158,500.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Leasing Support Coordinator ($30.43) (San Jose, CA, 95134)

Position Summary:

Key Responsibilities:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality including: greeting prospects when they arrive at the community, serving as a point of contact for walk-in traffic and assisting with TourGuide App, and providing directional and access support to prospects.
Conducts guided tours, as requested by the prospect, and uses a consultative approach to evaluate customer needs and uncover opportunities to enhance the customer service experience and identify any gaps in the touring process.
Inputs all activity and customer information into CRM databases in a timely and accurate manner. Supports Centralized Leasing Team with lead follow up, as needed.
Proactively ensures that the tour path, model units, vacant units and the community always maintain an exceptional presentation quality.

Minimum Qualifications / Other Expectations:

Education & Experience:

High school diploma or equivalent work experience
Min. 2 years experience in a customer service or sales

Other:

Strong verbal and written communication skills.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position)

Community Details:

Communities of Responsibility: Riverview
Unit Count: 1308

Compensation:

Base Pay Start Rate: $30.43

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Leasing Support Coordinator ($26.74) (San Diego, CA, 92108)

Position Summary:

Key Responsibilities:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality including: greeting prospects when they arrive at the community, serving as a point of contact for walk-in traffic and assisting with TourGuide App, and providing directional and access support to prospects.
Conducts guided tours, as requested by the prospect, and uses a consultative approach to evaluate customer needs and uncover opportunities to enhance the customer service experience and identify any gaps in the touring process.
Inputs all activity and customer information into CRM databases in a timely and accurate manner. Supports Centralized Leasing Team with lead follow up, as needed.
Proactively ensures that the tour path, model units, vacant units and the community always maintain an exceptional presentation quality.

Minimum Qualifications / Other Expectations:

Education & Experience:

High school diploma or equivalent work experience
Min. 2 years experience in a customer service or sales

Other:

Strong verbal and written communication skills.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position)

Compensation:

Base Pay Start Rate: $26.74

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Leasing Support Coordinator ($27.91) (Irvine, CA, 92617)

Position Summary:

Key Responsibilities:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality including: greeting prospects when they arrive at the community, serving as a point of contact for walk-in traffic and assisting with TourGuide App, and providing directional and access support to prospects.
Conducts guided tours, as requested by the prospect, and uses a consultative approach to evaluate customer needs and uncover opportunities to enhance the customer service experience and identify any gaps in the touring process.
Inputs all activity and customer information into CRM databases in a timely and accurate manner. Supports Centralized Leasing Team with lead follow up, as needed.
Proactively ensures that the tour path, model units, vacant units and the community always maintain an exceptional presentation quality.

Preferred Years of Relevant Work Experience:

Minimum Qualifications / Other Expectations:

Education & Experience:

High school diploma or equivalent work experience
Min. 2 years experience in a customer service or sales

Other:

Strong verbal and written communication skills.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position)

Compensation:

Base Pay Start Rate: $27.91

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Business Intelligence & Financial Planning ($179,100.00 - $218,800.00) (Irvine, CA, 92617)

Position Summary:

This role will manage the design, implementation, and optimization of our comprehensive Business Intelligence (BI) infrastructure, integrating data to drive operational excellence, actionable reporting, and informed decision-making. This role will be directly involved in leading various processes around the annual business plan, quarterly forecasts, executive-level reporting, and strategic analytics.

Key Responsibilities:

Solves complex business and technical problems using diverse analytical and statistical methods on large data sets
Develops and maintains financial models and dashboards, identifying insights to boost profitability and customer experience
Partners with stakeholders to provide scalable and sustainable business intelligence (BI) and reporting solutions, while maintaining and improving existing tools
Leads financial planning, reporting, analysis and information management activities for the Retail division
Provides financial consulting and strategic support to the Retail division, driving accuracy across all reporting, forecasting, and planning deliverables.
Communicates complex analysis and business impact to various audiences using clear visualizations and reports
Builds adoption of new tools by proactively designing and facilitating use cases for various teams and collaborating with stakeholders.

Additional Skills:

Preferred Education:

Bachelor's degree in Finance, Mathematics, Data Science, Statistics, or other quantitative field and/or equivalent experience; MBA or Master’s in related business discipline is a plus

Preferred Years of Relevant Work Experience:

10-15 years in finance, data analytics, business intelligence; experience working in Commercial Real Estate or adjacent industries preferred
Strong technical background combined with business acumen to effectively translate data into insights that drive business performance
Strong mathematical foundation
Strong expertise in BI tools, data visualization platforms, and database management systems (SQL, ETL tools)
Experience building dashboards (Tableau, SAP Business Objects, Web Intelligence, etc.)
Experience working with large data sets and distributed computing technologies (Snowflake, BigQuery, etc.)
Ability to source and integrate data from multiple source types, including databases, files, APIs and logs

Additional Requirements:

Minimum Qualifications / Other Expectations:

Compensation:

Base Pay Range: $179,100.00 - $218,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Manager, Asset Management - Office ($138,500 - $181,400) (Irvine, CA, 92617)

Position Summary:

This role primarily focuses on financial analysis and valuation of real estate assets, utilizing models like Net Present Value (NPV), Internal Rate of Return (IRR), and Discounted Cash Flow (DCF) in tools such as ARGUS and Excel. The responsibilities encompass a range of analytical support from annual property valuations and underwriting for leases and acquisitions, to preparing investment theses and actively participating in the creation and monitoring of property business plans and performance. Additionally, the role involves market research and cross-functional collaboration with property teams to inform financial and strategic decisions.

Job Duties:

Model and analyze financial concepts, including NPV, IRR, and DCF; maintain ARGUS and Excel models for assigned properties.
Conduct annual internal property valuations and provide analytical/underwriting support for leases, tenant credit worthiness, capital investments, new developments, and acquisitions.
Prepare investment theses, deliverables, and financial exhibits to support key investment decisions.
Participate in creating annual property business plans and monitoring asset performance against benchmarks like cash flows, leasing goals, and forecast yields.
Participate in quarterly property reviews and forecasts, creating summary reports on budget variances, occupancy, and operating metrics.
Monitor and collect data on market conditions, pricing trends, and competitor research to support business plans.
Work closely with property operations, leasing, and asset management teams to gather input for business plans and valuation/investment analysis.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree with a preferred major in business and/or real estate and/or equivalent experience; MBA preferred.
Five plus years of experience in real estate finance or analytical role.
Experience with financial statement analysis and a strong understanding of corporate finance concepts.
Superior in Excel, including strong modeling capability; ARGUS experience preferred.

Compensation:

Base Pay Range: $138,500.00 - $181,400.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Community Relations Representative ($21.35 - $25.87) (Irvine, CA, 92604)

Position Summary:

Key Responsibilities:

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

Excellent customer service skills
Excellent communication and interpersonal skills
Proficiency in Google Suite

Preferred Education:

High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

1-3 years

Additional Requirements:

Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Woodbridge Neighborhood - All Comm
Unit Count: 990

Compensation:

Base Pay Range: $21.35 - $25.87

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Associate - Office ($26.54 - $34.52) (San Diego, CA, 92108)

Position Summary:

Supports the operations management leadership team (Senior Manager, Manager and Assistant Manager) by performing administrative and reporting functions, integral to the day to day management of assigned office properties. Exhibits superior customer service in all communication with customers as the initial point of contact.

Key Responsibilities:

Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate.
Answer phone, distribute mail and prepare email and regular mail.
Verify phone and voice mail systems are working properly.
Activate and deactivate access cards and order keys.
Maintain a key sign-in/out log for outside vendors.
Ensure that the management office is presentable at all times (high rise).
Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders.
Maintain and distribute nightly security passdown logs (high rise).
Maintain and distribute janitorial logs (high rise).
Create general notices and communications to customers.
Monitor all customer service requests to ensure timely and efficient resolution.
May support Senior Associate with accounts payable and accounts receivable.
Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Complete all general filing (electronic or paper).
Coordinate Conference Center usage.
Assist with move-ins and move-outs.
Update various databases, spreadsheets, and directories.
May review, audit, collect customer insurance certificates, and maintain compliance.
Maintain vacant suites and marketing materials.
May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise).
Assist operations management team in facilitating customer events.
Provide administrative support to operations team as needed.

Additional Requirements:

Minimum Qualifications / Other Expectations:

Bachelor's degree preferred
Professional appearance and demeanor
Business writing capability
Organized and self-motivated
Calm in emergency situations
Ability to thrive and multi-task in fast-paced environment
Punctual with attendance and dependable work ethic
Zero to two years of relevant work experience
Proficient in Word, Excel and Outlook
Detail oriented and able to prioritize tasks
Customer service focused

This position, depending on physical location, may require:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $26.54 - $34.52

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Claims Administrator - ICAC ($27.88 - $37.07) (Irvine, CA, 92617)

Position Summary:

The Claims Administrator is responsible for investigating and managing all incoming property and pollution incidents. This role involves evaluating incidents and claims to ensure they are handled in accordance with internal policies and procedures, providing crucial support to the Environmental team, Legal & Risk Management, and onsite teams.

Key Responsibilities:

Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage
Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
Initial review of remediation incident scope of work for quality assurance
Review basics facts of the loss
Confirm scope aligns with incident
Ensure proper photo evidence provided
Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
Reviews claim files for adherence to quality standards and trend analysis.
Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree or equivalent.
1 - 3 years of relevant experience

Other:

Strong analytical, coaching, and facilitation skills.
Strong oral and written communication skills.

Weekends Required

Compensation:

Base Pay Range: $27.88 - $37.07

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Associate - Office ($26.54 - $34.52) (San Diego, CA, 92130)

Position Summary:

Key Responsibilities:

Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate.
Answer phone, distribute mail and prepare email and regular mail.
Verify phone and voice mail systems are working properly.
Activate and deactivate access cards and order keys.
Maintain a key sign-in/out log for outside vendors.
Ensure that the management office is presentable at all times (high rise).
Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders.
Maintain and distribute nightly security passdown logs (high rise).
Maintain and distribute janitorial logs (high rise).
Create general notices and communications to customers.
Monitor all customer service requests to ensure timely and efficient resolution.
May support Senior Associate with accounts payable and accounts receivable.
Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Complete all general filing (electronic or paper).
Coordinate Conference Center usage.
Assist with move-ins and move-outs.
Update various databases, spreadsheets, and directories.
May review, audit, collect customer insurance certificates, and maintain compliance.
Maintain vacant suites and marketing materials.
May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise).
Assist operations management team in facilitating customer events.
Provide administrative support to operations team as needed.

Minimum Qualifications / Other Expectations:

Bachelor's degree preferred
Professional appearance and demeanor
Business writing capability
Organized and self-motivated
Calm in emergency situations
Ability to thrive and multi-task in fast-paced environment
Punctual with attendance and dependable work ethic
Zero to two years of relevant work experience
Proficient in Word, Excel and Outlook
Detail oriented and able to prioritize tasks
Customer service focused

This position, depending on physical location, may require:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $26.54 - $34.52

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Manager, Accounting - Apartments Division ($106,400 - $137,000) (Irvine, CA, 92617)

Position Summary:

The Manager, Accounting (Apartments Division) is responsible for core accounting functions for their assigned areas: managing month-end close, reviewing financial statements, performing variance analysis, and ensuring GAAP and company policy compliance. Key duties include balance sheet reconciliations, overseeing property/cafe accounting, managing specific accounting areas (e.g., property taxes, bad debt), handling cash controls, and preparing timely financial information for stakeholders. The role also requires driving process improvements and supervising and mentoring accounting staff and offshore consultants.

Key Responsibilities:

Manage and execute the monthly close process for their assigned areas, ensuring all tasks are completed accurately and on time. Review financial statements and conduct detailed variance analysis to confirm accuracy and completeness, maintaining strict adherence to company policies and GAAP.
Review and prepare monthly and quarterly balance sheet reconciliations, including oversight of critical processes (Bank reconciliations, Final Account Statements) and overseeing advanced issue resolution and coordination with offshore consultants, internal teams and third-party support teams.
Oversee the timely and accurate preparation and delivery of property / cafe level accounting and critical accounting functions (e.g., property taxes, bad debt, telecommunications, and concessions). This involves responding to ad-hoc financial requests from management, internal departments, and external partners.
Manage key accounting functions to ensure compliance and controls (Cash deposits, Corporate Purchase Cards, Stale Dated Checks) and oversee the policy and procedures process for the Accounting Department.
Proactively identify and implement process enhancements and improvements, including the utilization of new and emerging technologies.
Provide supervision and mentorship to staff, encompassing performance reviews, training, and professional development.

Additional Skills:

Advanced knowledge of Excel (creation and use of intermediate formulas, pivot tables, VLOOKUP and SUMIFS).
Strong oral and written communication skills.
Strong team leadership skills
Ability to influence cross-functional stakeholders.

Preferred Education:

Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

5 - 8 years

Compensation:

Base Pay Range: $106,400.00 - $137,000.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Director, Financial Analysis - Capital Planning ($161,100 - $201,600) (Irvine, CA, 92617)

Position Summary:

The Director, Financial Planning at the Apartment Division is responsible for financial planning, reporting, analysis, and research in support of operating activities. The planning team coordinates financial reviews and the overall budgeting and forecasting process for Apartment Communities.

Key Responsibilities:

Facilitates the financial planning and budgeting process by effectively partnering with and aligning key stakeholder functions.
Aggregates and consolidates Divisional forecasts and budgets.
Oversees the production of monthly financial and capital reporting, conducting financial reviews on a periodic basis.
Provides proactive guidance on operational results and cash flow needs to Corporate Financial Planning & Analysis (FP&A) and Corporate Finance.
Structures custom analyses that drive insight into Company operating and financial performance.
Reengineers and streamlines existing processes, procedures and systems as needed to scale the business for growth.
Leads and mentors junior members of the team.

Preferred Education:

Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

7 - 10 years

Additional Requirements:

B.S. / B.A. degree with an emphasis on Real Estate, Economics and/or Finance. MBA / CPA a plus
Work experience in Financial Planning & Analysis, with significant experience in the real estate industry; multifamily background a plus.

Compensation:

Base Pay Range: $161,100.00 - $201,600.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Associate - Office ($26.54 - $34.52) (San Diego, CA, 92122)

Position Summary:

Key Responsibilities:

Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate.
Answer phone, distribute mail and prepare email and regular mail.
Verify phone and voice mail systems are working properly.
Activate and deactivate access cards and order keys.
Maintain a key sign-in/out log for outside vendors.
Ensure that the management office is presentable at all times (high rise).
Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders.
Maintain and distribute nightly security passdown logs (high rise).
Maintain and distribute janitorial logs (high rise).
Create general notices and communications to customers.
Monitor all customer service requests to ensure timely and efficient resolution.
May support Senior Associate with accounts payable and accounts receivable.
Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Complete all general filing (electronic or paper).
Coordinate Conference Center usage.
Assist with move-ins and move-outs.
Update various databases, spreadsheets, and directories.
May review, audit, collect customer insurance certificates, and maintain compliance.
Maintain vacant suites and marketing materials.
May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise).
Assist operations management team in facilitating customer events.
Provide administrative support to operations team as needed.

Minimum Qualifications / Other Expectations:

Bachelor's degree preferred
Professional appearance and demeanor
Business writing capability
Organized and self-motivated
Calm in emergency situations
Ability to thrive and multi-task in fast-paced environment
Punctual with attendance and dependable work ethic
Zero to two years of relevant work experience
Proficient in Word, Excel and Outlook
Detail oriented and able to prioritize tasks
Customer service focused

This position, depending on physical location, may require:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $26.54 - $34.52

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Associate - Office ($26.54 - $34.52) (San Diego, CA, 92121)

Position Summary:

Key Responsibilities:

Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate.
Answer phone, distribute mail and prepare email and regular mail.
Verify phone and voice mail systems are working properly.
Activate and deactivate access cards and order keys.
Maintain a key sign-in/out log for outside vendors.
Ensure that the management office is presentable at all times (high rise).
Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders.
Maintain and distribute nightly security passdown logs (high rise).
Maintain and distribute janitorial logs (high rise).
Create general notices and communications to customers.
Monitor all customer service requests to ensure timely and efficient resolution.
May support Senior Associate with accounts payable and accounts receivable.
Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Complete all general filing (electronic or paper).
Coordinate Conference Center usage.
Assist with move-ins and move-outs.
Update various databases, spreadsheets, and directories.
May review, audit, collect customer insurance certificates, and maintain compliance.
Maintain vacant suites and marketing materials.
May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise).
Assist operations management team in facilitating customer events.
Provide administrative support to operations team as needed.

Additional Skills:

Preferred Education:

Preferred Years of Relevant Work Experience:

Additional Requirements:

Minimum Qualifications / Other Expectations:

Bachelor's degree preferred
Professional appearance and demeanor
Business writing capability
Organized and self-motivated
Calm in emergency situations
Ability to thrive and multi-task in fast-paced environment
Punctual with attendance and dependable work ethic
Zero to two years of relevant work experience
Proficient in Word, Excel and Outlook
Detail oriented and able to prioritize tasks
Customer service focused

This position, depending on physical location, may require:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $26.54 - $34.52

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Sr. Administrative Assistant ($34.52 - $42.60) (Irvine, CA, 92617)

Position Summary:

Performs a broad range of duties for a Senior Vice President and their team in the Apartments Division. Responsible for scheduling and preparing agenda for regular and special meetings, for securing requested information and for compiling various reports. Manages appointment requests and maintains assigned calendars. Handles telephone calls, routing them to others or dealing with them directly, as appropriate; arranges conference calls and related meeting room set-up. Prepares a variety of communications including emails, memos, meeting agendas and meeting minutes. Processes expense reports and approves invoices. Monitors budgets for expense and office supply spending.

Key Responsibilities:

Provide administrative support and coordination on projects as assigned.
Coordinate and schedule meetings, maintain calendars, and answer calls as assigned.
Distribute and track documents, ensure proper routing/approvals, and deliver or file when finalized.
Audit and prepare expense reports and check requests and route for approval.
Prepare presentations, meeting agendas, letters and other written communications.
Administer, organize and maintain project files, hard copy and electronically.
Facilitate in setting up conference calls (e.g., video, or telephone, or other electronic variations) and arranging all necessary meeting supplies (i.e. meeting agenda, exhibits, and lunch orders).
May book travel as needed.
Attend project meetings and prepare meeting minutes as needed.
Perform other related duties as assigned.

Additional Skills:

Preferred Education:

Bachelor’s Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

3 - 5+ years

Additional Requirements:

Strong proficiency with Google products (Mail, Drive, Calendar, Meets, Google Docs, Slides, Sheets), Microsoft products (Word, Excel, Powerpoint) and Adobe

Minimum Qualifications / Other Expectations:

Must be organized and capable of managing tasks on multiple, concurrent projects.
Must have excellent verbal and written communication skills.
Must have well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company.
Project a professional image and demeanor.
Understand, apply, and comply with all company policies and procedures.
Strong computer skills: MS Office Office Suite; Google Suite experience preferred.

Compensation:

Base Pay Range: $34.52 - $42.60

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Leasing Consultant ($75,000 - $100,000+k/year total compensation potential) (Playa Vista, CA, 90094)

Position Summary:

The Leasing Consultant responds to inbound inquiries, conducts apartment tours, identifies customer needs and successfully leases apartment homes. This role is responsible for exceeding sales performance targets and lease conversion rates to support optimal building occupancy.

Key Responsibilities:

Greet and engage prospective residents and provide guided and self-guided tours of the community and available apartment homes.
Engage in high-volume, multi-channel customer interactions (phone, email, and online chat) for inbound and outbound communication.
Achieve Key Performance Indicator (KPI) targets and maintain a viable prospect pipeline to drive optimal lease conversion rates and support occupancy goals.
Accurately input prospect activity, customer information, and leasing updates in the appropriate operating platform.
Ensure community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Participate in regular sales coaching, training, courses and community visits to continuously expand portfolio knowledge.
Maintain knowledge of local market trends, competitor communities, pricing, and offerings to effectively position the community within the market.

Additional Skills:

2–3 years of sales or leasing experience preferred.
Strong customer service and communication skills.
Experience using property management systems such as Salesforce and One-Site preferred.
Strong organizational and time management skills.
Knowledge of apartment leasing practices and local market trends is a plus.

Preferred Education:

High School Diploma or GED (or equivalent experience)

Preferred Years of Relevant Work Experience:

2+ years

Additional Requirements:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Villas Playa Vista - All Bldgs
Unit Count: 1503

Compensation:

Base Pay Start Rate: $24.09

($75,000 - $100,000+k/year total compensation potential)

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Manager, Office Services ($86,900 - $115,900) (Irvine, CA, 92617)

Position Summary:

The Office Services (OS) Manager oversees facilities and mailrooms while upholding Irvine Company’s high professional standards. Reporting to the Director, Office Services, this role manages our Angus work order and Nuvolo move management systems, employee relocations, contracts, vendor oversight, and other projects. Success requires high-level organization and attention to detail to thrive in a fast-paced environment with minimal oversight.

Key Responsibilities:

Supervise and develop the Office Services team, including the Mailroom Supervisor and Project Coordinator, to ensure high productivity and adherence to corporate quality standards.
Oversee critical facility platforms, including the Angus work order system (300+ monthly requests), Nuvolo move management, and HVAC control systems.
Manage day-to-day facility operations, including building access/security protocols, janitorial quality control, and the maintenance of standard operating procedures (SOPs).
Direct the end-to-end employee relocation process, coordinating between internal staff and external vendors (electrical, data, and moving) while tracking satisfaction through post-move analytics.
Assist the Director in managing a $3M annual budget and oversee the full lifecycle of vendor contracts, bidding processes, and change orders in collaboration with Legal.
Maintain the Corporate Artwork inventory and furniture assets, ensuring accurate appraisals, audits, and professional refurbishment as needed.
Facilitate the Corporate Renovation process to ensure appropriate approvals, transparency and cost containment for interior refresh and upgrade projects. Interface with high level executives and Property Management teams on building-related issues in Director’s absence.

Additional Skills:

Proficient in basic accounting tasks
Expert in Gmail, Docs, and Sheets

Preferred Education:

Bachelor’s Degree (or equivalent experience) preferred

Preferred Years of Relevant Work Experience:

5+ years in facilities, property management, or project planning
3+ years managing and mentoring teams preferred

Additional Requirements:

Proven ability to manage teams and foster a collaborative environment.
Skilled at working effectively with vendors, customers, and all organizational levels.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $86,900.00 - $115,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Service Manager ($38.37) (Irvine, CA, 92604)

Position Summary:

The Service Manager I oversees maintenance operations for communities of up to 500 apartment homes and leads a maintenance team to provide excellent customer service, perform service requests, preventative maintenance, and unit turnovers. Manages the budget and inventory, ensures adherence to company standards and safety/Occupational Safety and Health Administration (OSHA) regulations and collaborates on asset preservation and operational excellence initiatives.

Key Responsibilities:

Hires, trains, coaches and manages the performance and development of team members, ensuring established performance metrics and objectives are achieved.
Anticipates customer’s needs, models excellent customer service, and empowers Associates to take ownership and resolve questions and concerns promptly and professionally.
Supervises and ensures community common areas, grounds and vacant units are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Drives efficient and high-quality community maintenance operations by managing all work order completion, unit turnover processes, preventative maintenance, vendor and project coordination, inventory and purchasing/invoicing, ensuring accurate documentation in the appropriate operating platform.
Drives team performance toward achieving and exceeding financial metrics and Key Performance Indicators (KPIs) through strategic planning, resource allocation, and performance monitoring.
Oversees financial and operational compliance ensuring accuracy through regular audits, walks and discrepancy resolution
Performs field duties, including but not limited to, completing service appointments, unit turns, preventative maintenance, amenity cleaning and inspections.

Preferred Education:

High School Diploma or GED (or equivalent experience)

Preferred Years of Relevant Work Experience:

2 - 5 years

Additional Requirements:

Environmental Protection Agency (EPA) 608 (Core and Type II) certification required
The physical requirements for this position include: Below waist lift - 77lbs, Above waist lift - 45lbs, Push/pull (walking) - 118lbs force, Stooping/work bending over (sustained) - Occasional, Unilateral balance - Average of 20 seconds or more per leg.
Travel between communities may be required daily. Ability to perform these functions at multiple sites is required.
After hours on-call support as needed
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Woodbridge - Pines/Villas
Unit Count: 478

Compensation:

Base Pay Start Rate: $38.37

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Maintenance Technician ($27.50) (Irvine, CA, 92618)

Position Summary:

The Maintenance Technician performs as a generalist within the Maintenance Department and ensures that the center is maintained in accordance with the standards defined by Management. Delivers the highest possible customer service based on established NPS goals.

Key Responsibilities:

Performs periodic and preventive maintenance on the centers equipment and systems. (Fountains, roofs, aerial lifts, etc.)
Repairs and maintains center amenities (i.e., chairs, tables, fountains, ash and trash cans, etc.)
Operates equipment such as pumps, motors, power tools, volt-amp meter, service gauges, and smaller electrical distribution equipment, switch gear and others.
Identifies, troubleshoots and corrects problems with the building or equipment.
Completes center based work orders and direct requests by supervisor.
Adheres to preventive maintenance schedules.
Adheres to environmental and worker safety regulations (hazardous materials, hazardous waste, CFC, etc.)
Changes filters and belts on HVAC systems (Site specific)
Supports the daily maintenance of other areas of the center (i.e., Marketing, Specialty Retail, Security, etc.)
Assists Management in the set-up and implementation of Marketing events in the center as requested.
Promotes and maintains positive tenant relations.
Performs other duties or projects as requested.

Minimum Qualifications / Other Expectations:

High school diploma or GED
Minimum of 3-5 years of skilled trade experience
Technical degree or education preferred.
Working knowledge of maintenance tools (plumbing snakes, saws, drills, hand tools, etc.)
Working understanding of basic electrical and plumbing components.
Excellent written and verbal communication skills.
Attention to detail.
Knowledge of operating electric carts, fork lift, aerial lifts.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Start Rate: $27.50

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Service Manager ($38.37) (Tustin, CA, 92782)

Position Summary:

Key Responsibilities:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensure a proactive approach is adopted for all key customer touch points.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention.
Leads, develops, coaches all maintenance associates; schedules daily activities, maintenance service requests and unit turns; conducts formal and informal meetings with associates including 1:1’s, performance management process and associate feedback. Lead, coach and develop direct reports to create a culture of excellence and continuous learning.
Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards; responsible for overseeing and/or completing all required preventative maintenance to ensure proper asset preservation
Coordinates and performs service requests in accordance with company standards; monitors unit turn
times and coordinate vendor schedules; inspects all turns to ensure completed to standard; ensures supply rooms and work areas are clean, well organized and maintained according to company standards.
Works in collaboration with Maintenance Operations Director and Director of Project Management to ensure projects are performed timely and with minimal delay and disruption to residents and prospects; ensure contractors are working within aesthetic and safety expectations.
Manages maintenance budget; manages inventory of parts and supplies and ensure costs are minimized and adheres to budget; communicates and prepares required reporting outlining budget variances and recovery plan.
Monitors key performance metrics; ensures plans are in place to achieve company targets.
Promotes a safe working environment; ensures all work is completed adhering to company standards and OSHA guidelines; conducts safety training is completed as well as training in electrical, plumbing, HVAC, etc.

Additional Requirements:

Environmental Protection Agency (EPA) 608 (Core and Type II) certification required

Minimum Qualifications / Other Expectations:

High School Diploma
Experience: Five to seven years supervisor experience in maintenance operations; knowledge of repair, tools and safe work practices.
EPA certification, IFMA, IREM, BOMA designation preferred.
Regular, consistent and timely attendance required
On call required for after hours emergencies; Schedule may require work on weekends, holidays and evenings
Occasional travel required
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to push/pull up to 118 pounds of force; ability to lift below waist up to 70 pounds and above waist 60 pounds
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Rancho Alisal
Unit Count: 356

Compensation:

Base Pay Start Rate: $38.37

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Community Relations Representative ($21.35 - $25.87) (Irvine, CA, 92618)

Position Summary:

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Key Responsibilities:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Community Details:

Communities of Responsibility: Pacifica Place
Unit Count: 896

Compensation:

Base Pay Range: $21.35 - $25.87

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager, Change Enablement ($101,000 - $130,900) (Irvine, CA, 92617)

Position Summary:

The Manager, Project Management manages, executes, and supports the Apartment Communities Division’s initiatives, with a primary focus on successful project deliverable management and organization.

Key Responsibilities:

Lead the development and execution of workstreams for assigned projects, including impact assessments, stakeholder analysis, and readiness assessments.
Lead the creation of project plans and deliverables through consultation and collaboration with cross-functional partners. Own project timelines and manage Smartsheet administration.
Identify opportunities and make recommendations for process improvement, and regularly update the team playbook.
Track the progress of change management activities and present status updates on project milestones to leadership for ongoing analysis and improvement.
Regularly seek out opportunities to learn about the business and identify ways to better support our partners and improve business results.

Additional Skills:

Proficiency in Google Suite and Smartsheet is strongly preferred.
Exceptional verbal and written communication skills.

Preferred Education:

Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

5 years

Additional Requirements:

Project Management Professional Certification preferred
Occasional travel (10%); may visit various property locations.

Compensation:

Base Pay Range: $101,000.00 - $130,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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