Jobs at Irvine Company

Sr. Accountant - Apartment ($97,600.00 - $115,700.00) (Irvine, CA, 92617)

Position Summary:

Responsible for applying consistent accounting principles and procedures to record and analyze financial information, maintain the integrity of the financial records, provide transparent and accurate financial information to Sr.Management, prepare accurate and timely financial reports, and ensure adherence to appropriate accounting control procedures. Collaborate with Portfolio Management and Community Management to review financials and provide commentary on variances.

Job Duties:

Assist with review of assigned property portfolio financial statements and other month end responsibilities
Perform monthly review of financials to assess accuracy/completeness and variance analysis
Partner with Portfolio Management/Community Management to respond to financial statement and budget analysis questions
Prepare monthly/quarterly balance sheet reconciliations of asset and liability accounts
Manage utility accruals and review. Act as liaison between stakeholders, Energy Management Department and third party billing vendor
Oversee contract accruals
Support other income collections and reporting
Responsible for timely and accurate ad-hoc reports as needed
Assist with audit requests as needed
Leverage technology to improve current processes
Perform other related duties as assigned

Minimum Qualifications / Other Expectations:

BA or BS in Accounting
5+ years accounting experience, preferably in Real Estate Management
CPA or MBA preferred
Strong organizational skills; detail-oriented; self-motivated; ability to multi-task and prioritize
Advanced knowledge of Excel and experience in report writing
Ability to effectively communicate in a fast-paced, collaborative environment across the organization
Develop and provide solutions for a variety of problems based on established precedents and policies

Compensation:

Base Pay Range: $97,600.00 - $115,700.00

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company is a privately held real estate investment company and master-planner committed to creating and sustaining communities that thrive for generations.

Irvine Company is respected for its master planning and environmental stewardship of the Irvine Ranch in Orange County, including diversified operations throughout coastal California. Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Community Relations Representative ($21.35 - $25.87) (Irvine, CA, 92618)

Position Summary:

Assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood (“operating unit”). Serves as the first point of contact for resident interactions on-site. Assists with all inquiries including resident requests, move-in/outs, transfers, renewals, evictions and other resident-related items. Community Relations Representatives responsible for multiple communities will handle an increased level of complexity with individual and consolidated operations of varying locations and product types.

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Job Duties:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Compensation:

Base Pay Range: $21.35 - $25.87/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Community Relations Representative ($26.35 - $32.69) (San Jose, CA, 95134)

Position Summary:

Skills required for Customer Relations Representatives include but are not limited to: time-management, effective verbal and written communication, and organization.

Job Duties:

Creates a well-organized, customer service-focused culture for residents, prospects, vendors, and employees; ensures that resident and corporate requests and concerns are promptly responded to and resolved; takes a proactive approach for all key customer touch points.
Assists in the training, onboarding, and development of new team members. Contributes to a culture of excellence, good time management practices, and continuous learning. Embraces and promotes new technology; finds efficiencies by maximizing its utilization.
Positively contributes to the financial performance of the operating unit.
Supports the team to meet key metrics for the operating unit. Monitors and communicates key Notice to Vacate findings and follow up on customer satisfaction surveys and social media posts as needed.
Assists with daily operations of the operating unit’s resident services office which may include sales, processing move-in/outs, transfers, renewals, Final Account Statements, lease agreements, delinquency, and applications as needed and in accordance with Company policies and procedures.
Timely and appropriately documents and communicates important operating unit information to management, and resident concerns, requests, and resolutions into appropriate software systems.
Walks all communities in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times.
Other duties as assigned.

Variances in responsibilities may exist by operating unit.

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
One year experience in customer service environment preferred.
Excellent customer service skills and a desire to help people.
General business acumen with the ability to handle basic accounting principles and concepts.
Excellent written and oral communication and interpersonal skills.
Ability to drive a motor vehicle or golf cart may be required.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds.
In-town travel may be required.
Ability to work on weekends, holidays and evenings.
Regular, consistent and timely attendance.
Proficient computer skills and with software such as Google Calendar, Sheets, and Docs.

Community Details:

Communities of Responsibility: Crescent Village - All Bldgs
Unit Count: 2188

Compensation:

Base Pay Range: $26.35 - $32.69

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician in Training ($26.63) (Irvine, CA, 92618)

Learn more about our Service Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Position Summary:

Develops and maintains a high level of skill in all phases of general maintenance. Performs general maintenance including plumbing, painting, electrical, HVAC, hazardous material abatement, apartment turn-over, and appliance repairs in accordance with company standards, and in conjunction with management staff.

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Performs service requests, unit turns and preventative maintenance work throughout the community.
Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards.
Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
Completes property preventative maintenance and preventative maintenance on required systems and equipment.
Performs porter functions as necessary.
Variances in responsibilities may exist by community type.

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week Service Technician Entry Program (STEP) training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $26.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Claims Administrator ($30.19-$40.77) (Irvine, CA, 92617)

Position Summary:

The Sr Claims Administrator is responsible for the oversight of environmental incidents to ensure compliance with internal policies and procedures. This role will provide guidance and support to the EHS team, Legal & Risk Management, and onsite teams to reduce potential liability and exposure to the Company.

Job Duties:

Responsible for overseeing and managing pollution coverage claims through the entire life cycle, from incident notification to completion of work. This role will act as a liaison between Onesite staff, EHS Team, Legal & Risk Management. as needed.
Responsible for investigating and evaluating claims (with a heavy emphasis on pollution coverage claims).
Provides quality claim handling in accordance with established procedures throughout the claim life cycle and ensures file quality and timely claim analysis and communication with claimants.
Establishes facts of loss, investigation, and damage assessment.
Exercises proper judgment and decision making to analyze claims, and provide recommendations about claims handling.
Proactively reviews Claim File for adherence to quality standards and trend analysis.
Tracks and controls legal expenses to assure cost-effective resolution.
Responsible for prompt and proper disposition of all claims within delegation of authority.
Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
Provides support to Community Management to ensure prompt, accurate, and appropriate communication with Residents.
Able to clearly communicate concise action plans, and present plans for moving the case to conclusion.

Minimum Qualifications / Other Expectations:

Education:

Bachelors degree preferred.

Experience:

At least 4 years of bodily injury litigation claim handling experience preferred.
Extensive claim and/or legal experience and technical expertise to evaluate severe and complete claims.

Skills and Abilities:

Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of pollution litigation process, relevant case and statutory law and expert litigation management skills preferred.
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
Occasional travel required.
Regular, consistent and timely attendance is required (non-exempt).

Compensation:

Base Pay Range: $30.19 - $40.77

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Project Coordinator ($44.09 - $55.29) (SAN DIEGO, CA, 92128)

Position Summary:

The Sr. Project Coordinator plays a critical role in supporting Irvine Company Apartment Communities' reinvestment and repair construction initiatives. This position acts as a central liaison between Construction Management, General Contractors, Property Management, Residents, and external vendors, ensuring seamless, safe, and timely project execution with minimal community disruption.

Job Duties:

Coordinate between the Construction Management and Construction Administration teams to ensure accurate project documentation and processing.
Track and report project costs within financial systems (SAP/PPM) to ensure transparency and accountability.
Process construction contracts and change order requests via the Construction Administration platform (CRA).
Oversee daily jobsite activities, including site safety, cleanliness, and resident access, ensuring minimal disruption.
Monitor work progress and provide regular activity logs for occupied units.
Act as the primary point of contact and maintain clear, proactive communication among all project stakeholders.
Coordinate and issue resident notifications.
Support the Construction Team with constructability reviews, forward planning, and schedule preparation.
Oversee daily on-site coordination, communication, and enforcement of quality and cleanliness standards.
Support pre-construction planning, construction administration, and process adherence.
Maintain high-quality project documentation.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree in Construction Management or equivalent; High school diploma or equivalent required.
3-5 years of relevant construction coordination or administration experience, ideally in occupied multi-family residential settings.

Other:

OSHA 10-Hour, SWPPP, and CPR certifications preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to read and interpret construction plans, specifications, and schedules.
Proficiency in Microsoft Excel and Word; working knowledge of Smartsheet or Microsoft Project scheduling software.
Ability to stand, walk, and navigate stairs/ladders/scaffolding for extended periods during site visits.
Frequent jobsite travel is required.

Compensation:

Base Pay Range: $44.09 - $55.29

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Vice President, Retail Architecture ($175,800.00 - $288,500.00) (Irvine, CA, 92617)

Position Summary:

The Retail Division's design studio leadership roles and responsibilities are established and implemented by this role. Responsibilities include establishing the design direction for the design studio projects, while coordinating efforts with Development, Construction, Leasing, Asset Management, Operations, and Marketing. The ideal candidate will have extensive experience in retail architecture, interiors, and master planning.

Job Duties:

Identifies and evaluates designs that align with Divisional objectives, developmental activities, and schedule and budget targets.
Preparation and presentation of project concepts and designs to Management for capital approval.
Prepares, monitors and updates design project schedules while coordinating with internal departments and outside consultants.
Reviews cost estimates to ensure designs are in alignment with Divisional business objectives.
Participates in the evaluation of design execution in the field to ensure architectural details meet expectations and standards of quality.
Manages and directs the design studio team to achieve better project design execution and delivery.
Reviews and advises on general contractor’s and consultant’s progress throughout the design process in order to achieve proper alignment during pre-construction and construction phases.
Coordinates projects with Development, Construction, Leasing, Asset Management, Operations, and Marketing.
Leads retail master planning efforts and contributes to cross-divisional collaboration in mixed-use project opportunities.
Responsible for managing and overseeing the planning and design process, as it relates to municipal and other regulatory boards, working with land use attorneys, land planners, architects, engineers and other consultants, and local officials.
Manages all phases of design from the time of initial site selection through project completion.
Prepares well-written and documented design packages that assist in the Divisional assessment of development, acquisition, and disposition activities.

Minimum Qualifications / Other Expectations:

15-20 years of experience in planning, design, and execution of retail architecture and interior projects.
Bachelor’s degree in Architecture or equivalent; Master’s Degree in Architecture preferred.
Ability to understand and interpret architectural working drawing floor plans, elevations and construction details, civil grading and improvement plans, landscape plans and other technical construction documents associated with commercial and residential construction.
Strong design skills with a good eye and refined aesthetic sensibility with the ability to creatively solve design problems both independently and collaboratively.
Excellent verbal, writing and drawing communication skills.
Working knowledge and appreciation of traditional architectural styles and design principals.
Knowledge and appreciation of community land planning, site planning and landscape architecture design and interior design.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law.
This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.

Compensation:

Base Pay Range: $175,800.00 - $288,500.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Retail Properties (a division of Irvine Company) has created some of America’s most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Apartment Maintenance Technician ($23.61 - $27.88) (San Diego, CA, 92124)

Now Hiring Apartment Maintenance Technicians!

As an Apartment Maintenance Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Whether you are an experienced maintenance professional, or looking to start a career through our innovative Service Technician in Training Program, Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

Who You Are:

A maintenance-oriented problem solver
Skilled in general maintenance (plumbing, painting, electrical, HVAC, etc.)
Enjoy collaborating and learning from colleagues who are the best in their fields
Customer-focused and looking to make a positive difference in our communities

Position Summary:

This role focuses on successful execution on routine maintenance tasks, basic repairs, and maintaining of property aesthetics and preventative maintenance inspections. The role also includes supporting special projects and following safety procedures.

What You'll Do:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Your Benefits:

Generous paid time off
Medical, dental and vision
Apartment discount
Career growth opportunities
And more!

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week STEP training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Why Irvine Company?

At Irvine Company, you have the opportunity to become part of something special: a community of talented Associates who are valued and recognized for who they are and what they achieve. If you are ready to collaborate and learn from colleagues who are the best in their fields, and build the best future for yourself - apply today!

Compensation:

Base Pay Start Range: $23.61 - $27.88

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Technician in Training ($29.99) (San Jose, CA, 95134)

Learn more about our Service Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Willing to Train!

Our Apartments Division is looking for aspiring Maintenance Technicians to train and develop. If you have experience with general maintenance or handyman work, we will train you!

Training Program Summary

You will be provided with a variety of tools and resources to become a Maintenance Technician. You can expect to complete online learning, job shadow other maintenance professionals and get side by side hands on training. This role focuses on successful execution on routine maintenance tasks, basic repairs, and maintaining of property aesthetics and preventative maintenance inspections. The role also includes supporting special projects and following safety procedures.

Job Duties:

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

● Performs maintenance service requests and preventative maintenance work throughout the community.
● Performs turn service for vacant units in accordance with established quality standards.
● Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
● Understanding of progress to key performance indicators and identifying opportunities.
● Provides excellent customer service through responsiveness and positive interactions.
● Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
● Maintain accurate records of work performed utilizing Salesforce
● Perform community projects which could include painting, drywall repair. stucco repair, etc.
● After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
Experience: 0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week training program to be completed if no or minimal previous maintenance experience
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $29.99/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Technician in Training ($23.61 - $27.88) (San Diego, CA, 92124)

Learn more about our Maintenance Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience!

Willing to Train!

Our Apartments Division is looking for aspiring Maintenance Technicians to train and develop. If you have experience with general maintenance or handyman work, we will train you!

Position Summary:

Job Duties:

Maintenance Essentials:

Drywall Repair
Plumbing: Disposals & Drains
Plumbing: Toilet Repair
Plumbing: Toilet Installation
Refrigerator Diagnostics
Dishwasher Diagnostics
Microwave Smartboard Replacement
Washer Diagnostics
Dryer Diagnostics
HVAC Intro

Minimum Qualifications / Other Expectations:

High School Diploma or equivalent work experience.
Experience: 0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week training program to be completed if no or minimal previous maintenance experience
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Range: $23.61 - $27.88

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager - Apartments CapEx ($106,300.00 - $144,100.00) (Santa Clara, CA, 95054)

Position Summary:

The Project Manager, part of the Capital Projects Recurring CapEx team, oversees capital project execution. This role ensures adherence to Company processes, policies, and applicable laws, driving quality and consistency. Responsibilities cover the full project lifecycle, from planning to turnover, utilizing a Lean process.

Job Duties:

● Uphold and enforce all Company processes, policies, and safety standards to ensure quality, consistency, and positive project outcomes.

● Manage large-scale capital projects from planning, scope definition, bidding, budgeting, and approvals, through to contracting, community collaboration,
permitting, construction, and turnover, utilizing a developed Lean process.

● Submit documents for internal approval and execution, including; funding requests, project justification, photo documentation and bid documents.

● Coordinate with vendors to ensure timely, cost-effective, and high-quality project delivery, including frequent on-site property walks.

● Assist in developing project scopes, timelines, and schedules based on established standards.

● Maintain and organize project documentation, including vendor bids, purchase orders, and invoicing.

● Utilize SAP-PPM and Coupa to manage project workflows and data tracking.

● Assist in identifying risks and ensuring proper protocols are followed to safeguard residents and company assets.

● Collaborate with Legal, Marketing, and Community teams to coordinate resident communication.

● Respond to resident concerns and coordinate solutions with on-site and cross-functional teams.

● Support the growth and onboarding of the contractor bench, including the removal of underperforming contractors.

● Coordinate projects with Reinvestment, Facilities, Design, and Maintenance to minimize resident and Community Management impacts.

Minimum Qualifications / Other Expectations:

Education: Bachelor’s degree required.

Experience: 2-5 years of project management experience, or related
experience.

Certifications: Project Management or Construction Management a plus

Other:
● Familiarity with financial reporting tools and project management software.
● Ability to multi-task in a fast-paced environment
● Ability to coordinate complex projects across various internal departments.
● Professional and friendly verbal and written communication with internal and
external teams and contractors.
● Must be able to read as-built drawings

Valid California driver’s license; Maintain continuous vehicle liability insurance as
required by state law. (This role requires the regular and frequent operation of a
vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of
this position).

Travel around the region is required, with substantial time in the regional office.
Occasional travel to Orange County is also required for team meetings.

Compensation:

Base Pay Range: $106,300.00 - $144,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Assistant Manager ($31.92-$39.13) (San Diego, CA, 92130)

Position Summary:

Assists the Community Manager in leading the team. Responsible for day to day operational and sales responsibilities involving residents such as resolving resident concerns, move-in/out process, renewals, evictions and other resident related items.

Job Duties:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention.
Assists new/existing residents with all ICAC processes including move-in/out, transfers and renewals, FAS, lease agreements. Process resident applications, lease documents as needed.
Handles all resident complaints, identify solutions and communicate to leadership.
Oversees ledger management to include adding/waiving fees and process company invoicing.
Completes delinquency review, accounting month-end and process evictions according to company policy.
Tracks NPS and Yelp scores daily.
Ensures the condition and quality of the communities meet the Irvine Company standards at all times. Works with the team to ensure overall property maintenance is kept up through regular property walks and property quality inspections.
Monitors key performance metrics; ensure plans are in place to achieve company targets.
Completes audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
Responsible for healthy collaboration and partnership with other departments within Apartments and across divisions.

Variances in responsibilities may exist by community type:

Smaller Communities:

Assist with leasing responsibilities as needed.

Minimum Qualifications / Other Expectations:

High School Diploma.
Min. 1 year experience in customer service environment; leasing experience preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
Occasional travel required.
Ability to work evenings, weekends and holidays.
Regular, consistent and timely attendance is required.

Community Details:

Communities of Responsibility: La Jolla Neighborhood - All Comm
Unit Count: 1251

Compensation:

Base Pay Range: $31.92 - $39.13

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Financial Analyst ($97,900.00 - $126,800.00) (Newport Beach, CA, 92660)

Position Summary:

The Strategic Planning & Analysis group (“SP&A”) is responsible for financial planning, analysis, and research in support of the development, acquisition, and operating activities of the Irvine Company.

Within the SP&A group, the Corporate Financial Planning team coordinates the budgeting and forecasting process for all of the Company’s business lines. They are also responsible for enterprise-wide analytics (cash availability, capital allocation planning, financial ratios, scenario analysis, etc.), executive reporting, and business intelligence initiatives.

Job Duties:

The Senior Analyst of Corporate Financial Planning will provide analytical support with specific responsibilities as follows:

Support the financial planning, analysis, and information management activities of the Company, including collaboration with the real estate divisions (Apartments, Office, Retail, Corporate Business Properties, Community Development) and corporate back office groups (accounting, tax, legal, etc.)
Assist in completion of the quarterly forecasts, annual budgeting processes, operating plan variance analyses, and special projects
Enterprise-level consolidation of financial projections for executive reporting, presentations, and analysis
Heavy exposure to the corporate consolidation model, including weekly cash forecasting, financial ratio projections, downside scenarios, and sensitivity analysis
Prepare presentation materials and supplemental exhibits / analyses for the senior management team to deliver in quarterly Board of Directors meetings.
Develop financial models and analyses to support strategic initiatives
Assist on reporting and process improvement initiatives that may include software implementation and business intelligence platform development
Other duties as assigned.

Minimum Qualifications / Other Expectations:

Strong Academic Background. Bachelor’s degree in finance, accounting, economics, or related field.
Coursework in financial statement preparation and analysis and data analytics a plus.
Proven Analytic Capabilities. Minimum two years of experience within corporate finance, financial accounting,
investment banking, consulting, or commercial real estate. Strong understanding of financial statement analysis,
accounting, and corporate finance concepts required. Must have excellent Microsoft Excel and data modeling
skills; knowledge of database structures a plus.
Superior Communication Skills. This position will be expected to interact in a professional environment with
individuals at all levels of the organization. The ideal candidate will be able to develop credibility across the
Company through both quality of work product and interpersonal interaction.
Self-Motivated Work Style. Must be comfortable taking the initiative to learn and own work product and
process. This position requires being highly organized and sharing the Company’s passion for attention to detail.
Expectations include the highest standards of accuracy, ability to think creatively, and a willingness to embrace
change and ambiguity.
Team-Oriented. Analytic functional groups at Irvine Company are lean teams that rely on all members to both
own their area of expertise and contribute on new projects as needed. Must possess a willingness to roll-up
sleeves and work with team members in a hands-on capacity, and to contribute positively to a collaborative
culture.

Compensation:

Base Pay Range: $97,900.00 - $126,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Associate - Office IL ($27.55-$36.97) (Chicago, IL, 60654)

Position Summary:

Support the Chicago regional leadership team by performing certain administrative, analytic, portfolio management and reporting functions. Position entails a variety of job duties to include project/portfolio management and administrative support.

Job Duties:

REGIONAL OFFICE

Provide office service functions for regional team including front desk management, equipment and supplies procurement, contract management, fire life safety compliance & training, mail management, technology management, access control, work order management.
Coordinate on site and off site events for regional team.
Coordinate staff meetings, 3rd party manager meetings, project and special meetings, and strategic briefs / executive presentations, as necessary.
Assist Directors (and above) with expense reporting.
Provide other general office support as needed.
Serve as subject matter expert on Salesforce, Argus, Pivotal, SAP, BI and Angus.
Maintain job aids and tool kits for regional office and 3rd party managers.
Support records management for regional team.
Coordinate necessary paperwork for approvals.

MARKETING AND OTHER INITIATIVES

Participate in portfolio wide special initiatives and projects.
Provide analytics, graphics and market research (as needed) for pitches.
Assist with workplace community communication campaigns and activation initiatives (as needed).
Review Chicago property websites for compliance, dated materials and brand consistency.
Support photography requirements and inventory for regional team.

FINANCIAL

Prepare various monthly status reports.
Review, code and approve all regional office invoices for expenditures.
Support Regional VP with preparation of regional office budgets and reforecasting.
Compile portfolio and property-level accounts receivables reports.
Compile monthly portfolio and property reports and summarize variances.
Compile and distribute portfolio and property-level budgets and forecasts; provide associated analysis support.
Support retail and managed amenities tracking.
Support capital and property performance tracking.

Minimum Qualifications / Other Expectations:

Education:

Bachelor’s Degree preferred

Experience:

1 – 3 years of relevant work experience
Experience in a professional office setting

Knowledge, Skills & Abilities:

Excellent computer, communication, and customer service skills.
Proficient in Google and Microsoft Office platforms
Detail oriented and able to prioritize tasks
Organized, reliable, self-motivated, courteous, and patient
Responsive to emergency situations
Basic accounting and business acumen skills
Ability to communicate clearly and effectively in English, both verbally and in writing. Multi-lingual ability a plus.
Demonstrate initiative, personal awareness, professionalism, positive attitude, and integrity; exercise high quality customer service and leadership in all areas of performance.
Project a professional image and demeanor.
Understand, apply and comply with all company policies and procedures.
Develop and provide solutions based on known policies and procedures.
Develop creative solutions based on past experience and suitability to guidelines.

Certifications:

Real Estate License a plus
Valid Illinois driver’s license, valid vehicle insurance, and reliable vehicle.

Systems utilized:

Angus
Salesforce
Argus
SAP / MRI
CEO portal
Pivotal
Capital Database
Business Intelligence
Various presentation software
Various databases and websites

Equipment Used:

Computer and printer, video conferencing equipment, scanner, iPad, cell phone, lap top, telephone, copy machine and fax machine.

Physical Requirements:

Frequent standing, sitting, walking, stooping, bending, climbing stairs, and lifting objects of up to 20 pounds.
Driving a car may be required.

Working Environment:

Primarily indoors, possibly outdoors
Office, property grounds (outside).

Working Relationships:

Internal: (By telephone, email, mail and in person) Operations management, engineering, leasing, accounting, construction, retail, legal, finance, strategic planning & analysis
External: (By telephone, email, mail and in person) 3rd Party Management Teams, Vendors and Customers

Supervision Provided:

Work is moderately supervised.
Work is provided on a task level basis and goals are set forth and expected to be achieved.
Work is reviewed for good use of judgment as well as overall quantity, quality and efficiency.

Supervisory / Management / Leadership Responsibilities

Lead special projects and committees as designated by Supervisor.
Compile and produce presentations suitable for executive audience.

Compensation:

Base Pay Range: $27.55 - $36.97

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
Irvine Company Office Properties (a division of Irvine Company) offers a portfolio that includes more than 550 office buildings in premier locations: Orange County, Los Angeles, San Diego, Silicon Valley, Chicago and New York.

We’ve evolved the traditional office to something much more: a modern working community. Featuring innovative workplace design, quality craftsmanship, dedicated management and a collection of memorable experiences that seamlessly combine to build a vibrant workplace community.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Maintenance Technician ($27.50) (Newport Beach, CA, 92660)

Position Summary:

The Maintenance Technician performs as a generalist within the Maintenance Department and ensures that the center is maintained in accordance with the standards defined by Management. Delivers the highest possible customer service based on established NPS goals.

Job Duties:

Performs periodic and preventive maintenance on the centers equipment and systems. (Fountains, roofs, aerial lifts, etc.)
Repairs and maintains center amenities (i.e., chairs, tables, fountains, ash and trash cans, etc.)
Operates equipment such as pumps, motors, power tools, volt-amp meter, service gauges, and smaller electrical distribution equipment, switch gear and others.
Identifies, troubleshoots and corrects problems with the building or equipment.
Completes center based work orders and direct requests by supervisor.
Adheres to preventive maintenance schedules.
Adheres to environmental and worker safety regulations (hazardous materials, hazardous waste, CFC, etc.)
Changes filters and belts on HVAC systems (Site specific)
Supports the daily maintenance of other areas of the center (i.e., Marketing, Specialty Retail, Security, etc.)
Assists Management in the set-up and implementation of Marketing events in the center as requested.
Promotes and maintains positive tenant relations.
Performs other duties or projects as requested.

Minimum Qualifications / Other Expectations:

High school diploma or GED
Minimum of 3-5 years of skilled trade experience
Technical degree or education preferred.
Working knowledge of maintenance tools (plumbing snakes, saws, drills, hand tools, etc.)
Working understanding of basic electrical and plumbing components.
Excellent written and verbal communication skills.
Attention to detail.
Knowledge of operating electric carts, fork lift, aerial lifts.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Start Rate: $27.50

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

#LI-Onsite

Sr. Manager, Financial Planning & Analysis ($140,000.00 - $172,800.00) (Newport Beach, CA, 92660)

Position Summary:

The Strategic Planning & Analysis group (“SP&A”) is responsible for Irvine Company’s enterprise-level financial planning, analysis, macroeconomic research, and competitive benchmarking.

Within the SP&A group, the Corporate Financial Planning team coordinates the budgeting and forecasting process for all of the Company’s business lines, and is also responsible for executive and board reporting, enterprise-level analytics (cash, capital allocation, financial ratios, scenario analyses, etc.), and business intelligence initiatives.

Job Duties:

The Senior Manager of Corporate Financial Planning will oversee and assist with the following responsibilities:

Prepare quarterly presentation and review materials for the Company’s Board of Directors
Complete enterprise-wide annual business plans, quarterly forecasts, exhibits and analyses to accompany business plans and forecasts, monthly financial reporting, variance analyses, and special / ad-hoc projects
Create enterprise-level financial models, projections, and executive reports including weekly cash and liquidity forecast, financial ratio analysis, downside analysis, and other sensitivity / scenario analyses
Coordinate and collaborate with the Company’s real estate divisions (Apartments, Office, Retail, Community Development, etc.) and corporate support groups (Accounting, Tax, Legal, etc.)
Perform independent analysis that identifies actionable insights for the senior management team
Acquire and share financial expertise and business acumen from across the Company’s real estate sectors
Assist with improvement initiatives (best practices, software implementation, business intelligence, etc.)
Other duties as assigned

Minimum Qualifications / Other Expectations:

Strong Academic Background. Bachelor’s degree in finance, accounting, economics, or related field. Coursework in financial statement preparation & analysis and data analytics a plus.
Proven Analytic Capabilities. Minimum five years of experience within corporate finance, financial accounting, investment banking, consulting, or commercial real estate. Strong understanding of financial statement analysis, accounting, and corporate finance concepts required. Must have excellent Microsoft Excel and data modeling skills; knowledge of database structures a plus.
Superior Communication Skills. This position will be expected to interact in a professional environment with individuals at all levels of the organization. The ideal candidate will be able to develop credibility across the Company through both quality of work product and interpersonal interaction.
Self-Motivated Work Style. Must be comfortable taking the initiative to learn and own work product and process. This position requires being highly organized and sharing the Company’s passion for attention to detail. Expectations include the highest standards of accuracy, ability to think creatively, and a willingness to embrace change and ambiguity.
Team-Oriented. Analytic functional groups at Irvine Company are lean teams that rely on all members to both own their area of expertise and contribute on new projects as needed. Must possess a willingness to roll-up sleeves and work with team members in a hands-on capacity, and to contribute positively to a collaborative culture.

Compensation:

Base Pay Range: $140,000.00 - $172,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Director, BI & Strategic Analytics - Office Division ($179,100.00 - $218,800.00) (Irvine, CA, 92617)

Position Summary:

The Director will play a leading role in data governance, master data management, and data warehouse initiatives focused on delivering a comprehensive data analytics platform that drives efficiency and long-term value creation:

Enhance strategic decision-making for portfolio management, asset management, capital investment/allocation, and pricing by developing analytics focused on cash flow growth, risk-adjusted returns, and operating and financial efficiency.
Drive actionable insights, risks, and opportunities by creating real-time visibility into trends in key business drivers, leading indicators, customer preferences and behavior, and competitor insights.
Enable self-service analytics by creating access to efficient, user-friendly data that is clearly defined, accurate, and consistent across systems.

Job Duties:

Partner with leaders across the business to develop analytic roadmaps to promote data-driven decision-making.
Work with our technology partners to ensure high-quality, usable data are captured to support reliable business-facing analytics.
Oversee the development and maintenance of dashboards and analytics solutions, enabling stakeholders to access timely and actionable insights.
Implement data governance to support data accuracy, integrity, security, and compliance with relevant regulations.
Help create and maintain financial models, including in Argus and Excel, and support business process and strategic analytics design and documentation.
Help monitor market conditions, pricing trends, and competitor research; collect market data/reports in support of business plans.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree in a related major (business, data science, economics, accounting, real estate) and/or equivalent experience; MBA or related master's a plus.
Seven plus years of experience in real estate finance, data science, or other analytical role.

Other:

Strong analytical and problem-solving skills, high ownership of work product, and commitment to driving results.
Strong leadership abilities and able to work well within a highly collaborative team environment, while building trust and credibility with key stakeholders.
Ability to work well in high-pressure situations to meet deadlines.
Excellent communication skills (verbal and written) and ability to interact effectively with a diverse group of stakeholders, including senior executives, technologists, and business subject matter experts.
Superior in Excel, including strong modeling capability; ARGUS, CRM, Qualtrics, Tableau, and data warehouse (Snowflake) experience preferred, but not required.
Demonstrate a strong understanding of real estate and investment principles, data analytics, and related financial concepts, including NPV, IRR, and discounted cash flow analysis.
Experience with financial statement analysis and a strong understanding of corporate finance concepts.

Compensation:

Base Pay Range: $179,100.00 - $218,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Sr. Manager, Finance & Investments | Apartment Development ($137,200.00 - $169,100.00) (Newport Beach, CA, 92660)

Position Summary:

The Finance & Investments group provides analysis, advisory, and decision support for investment activities of the Apartment Development division. This position will be focused on new development and redevelopment apartment projects.

Job Duties:

Lead feasibility analysis, underwriting, and performance tracking for new projects
Preparation of key deliverables to support investment decisions, including capital request memos, financial exhibits, board materials, and internal executive communication
Perform independent, ad-hoc analysis to support strategic decision making, communicating results to division leadership
Partner with subject matter experts in the division to collect the latest information and model assumptions; focus on facilitating highly collaborative processes and developing strong working relationships
Actively manage the structure and continued improvement of core underwriting and data modeling tools; supplement with streamlined, repeatable processes
Develop and enhance financial models and analytic frameworks to support new strategic initiatives
Assist in the design and implementation of processes, systems, or software to provide foundational support for a robust, data driven environment

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree in finance, accounting, economics, or related field; MBA or related master’s a plus.
Minimum 7 years of relevant experience within corporate finance, investment banking, consulting, or commercial real estate; multifamily experience a plus.
Must have excellent Microsoft Excel and data modeling skills.
Strong understanding of corporate finance with a focus on real estate investment analysis and project performance metrics required; understanding of accounting concepts a plus.
Experience preparing executive-level investment theses and exhibits required.

Compensation:

Base Pay Range: $137,200.00 - $169,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Leasing Consultant ($22.31) (Irvine, CA, 92660)

Position Summary:

The Leasing Consultant-CLC successfully leases apartments and consistently meets weekly goals by discovering customers' needs and exceeding their expectations. This role is responsible for delivering a seamless and exceptional customer experience.

Job Duties:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Handles incoming sales by phone, email, and on-line chat; manages follow-up on all requests.
Inputs all activity and customer information into company provided databases in a timely and accurate manner.
Leases apartment homes to achieve occupancy/availability goal for the division.
Provides a seamless sales experience to the customer by working with other team members throughout the sales process.
Supports ICAC culture to achieve top prospect survey results.
Utilizes the interactive pricing application pricing tool with every lease transaction and accurately records all data to support the company’s goals and initiatives.
Consistently communicates with active prospects.
Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits.
Effectively qualifies prospective residents and updates records as necessary.

Minimum Qualifications / Other Expectations:

Education:

High School Diploma or equivalent work experience.

Experience:

Min. 2 years of experience in sales environment.

Knowledge, Skills, and Abilities:

Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
Direction is provided by the manager in terms of tasks and objectives. Work is reviewed upon completion on how well objectives have been met.
Schedule may require work on weekends, holidays, and evenings.

Compensation:

Base Pay Start Rate: $20.82 - 22.31/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Apartment Maintenance Technician ($29.99) (San Jose, CA, 95134)

Position Summary:

Who You Are:

A maintenance-oriented problem solver
Skilled in general maintenance (plumbing, painting, electrical, HVAC, etc.)
Enjoy collaborating and learning from colleagues who are the best in their fields
Customer-focused and looking to make a positive difference in our communities

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Your Benefits:

Generous paid time off
Medical, dental and vision
Apartment discount
Career growth opportunities
And more!

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week STEP training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $29.99/hr

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Assistant Manager ($25.10 - $31.68) (Irvine, CA, 92620)

Position Summary:

Job Duties:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention.
Assists new/existing residents with all ICAC processes including move-in/out, transfers and renewals, FAS, lease agreements. Process resident applications, lease documents as needed.
Handles all resident complaints, identify solutions and communicate to leadership.
Oversees ledger management to include adding/waiving fees and process company invoicing.
Completes delinquency review, accounting month-end and process evictions according to company policy.
Tracks NPS and Yelp scores daily.
Ensures the condition and quality of the communities meet the Irvine Company standards at all times. Works with the team to ensure overall property maintenance is kept up through regular property walks and property quality inspections.
Monitors key performance metrics; ensure plans are in place to achieve company targets.
Completes audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
Responsible for healthy collaboration and partnership with other departments within Apartments and across divisions.

Variances in responsibilities may exist by community type:

Smaller Communities:

Assist with leasing responsibilities as needed.

Minimum Qualifications / Other Expectations:

High School Diploma
Min. 1 year experience in customer service environment; leasing experience preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Occasional travel required
Ability to work evenings, weekends and holidays
Regular, consistent and timely attendance is required

Community Details:

Communities of Responsibility: Cypress - Avella
Unit Count: 485

Compensation:

Base Pay Range: $25.10 - $31.68

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Assistant Property Manager ($31.83 - $40.53) (Irvine, CA, 92612)

Join Our Team!

Join our team as an Sr. Assistant Property Manager at a dynamic, high-volume residential community of 1,000+ units. In this role, you’ll support the Community and General Manager in daily operations, lead a team of Community Relations Representatives, and ensure a high standard of resident satisfaction. From handling move-ins and renewals to driving KPIs and team performance, this is an exciting opportunity to make an impact in luxury property management. If you’re passionate about leadership, customer service, and creating a great living experience, this role is for you!

Position Summary:

Assists the Community Manager and/or General Manager in leading the operations of the onsite unit, including assisting with the resolution of resident concerns, move-in/out process, renewals, evictions and other resident related items. Trains, develops and leads a team of Community Relations Representatives. Supports Community Manager/General Manager in managing KPI goals/action plans, and performing variance reporting. This role is available at buildings with 1000+ units.

Job Duties:

Responsible for the direct management of a team of Community Relations Representatives, including training and development.
Assists Community Manager with managing the financial performance of the operating unit, including budgeting, forecasting, expense control initiatives, and PO management. Monitors key performance metrics; ensure plans are in place to achieve company targets.
Supports the Community Manager to oversee all daily operations of the operating unit’s resident services office which may include sales, move-in/outs, transfers, renewals, Final Account Statements, lease agreements, ledger adjustments, accounting month-end processes, delinquency reviews, and applications as needed and in accordance with Company policies and procedures.
Ensures completion of regular community walks in the operating unit and works with the team to ensure that the condition and quality meet Irvine Company standards at all times. Completes audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
Anticipates and proactively addresses resident relations and/or maintenance challenges.
Assists new/existing residents with all ICAC processes including move-in/out, transfers and renewals, FAS, lease agreements. Process resident applications, lease documents as needed. Handles resident complaints, identifies solutions and communicates to leadership.
Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points. Tracks NPS and Yelp scores daily.
Oversees ledger management to include adding/waiving fees and process company invoicing. Completes delinquency review, accounting month-end and process evictions according to company policy.

Minimum Qualifications / Other Expectations:

Education:

High School Diploma

Experience:

2-4 years experience in property management; with a minimum of. 1 year experience as an Assistant Manager.

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Strong business acumen with the ability to handle basic accounting principles and concepts.
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Occasional travel required
Ability to work evenings, weekends and holidays
Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds

Community Details:

Communities of Responsibility: Villa Siena
Unit Count: 1442

Compensation:

Base Pay Range: $31.83 - $40.53

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Project Manager - Environmental Remediation ($117,900.00 - $156,300.00) (Irvine, CA, 92617)

Position Summary:

The Sr Manager, Project Management is part of the Maintenance Services Corporate team and is a leader focused on fulfilling our legal obligation as an owner and per statute to complete Environmental Inspections on communities in all regions. He/she will oversee the execution of vendors and contractors to ensure the project is completed within schedule and with minimum disruption to residents and community teams.

Job Duties:

Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention. Lead, coach and develop direct reports to create a culture of excellence and continuous learning.
Build relationships with internal and external customers to provide best in class service.
Creates project schedules and ensures headcount availability against resource budget.
Creates training materials in coordination with the Training Department.
Refines and updates Inspections Team operations to improve procedures and productivity.
Creates and provides overview of Inspections Team process to Community Management team before, during, and after the project is completed.
Sets expectations and communicates the end-to-end process with the Community Management team.
Coordinates with Legal/ Marketing on required Resident notices.
Provides Quarterly Updates to Sr. Directors and Irvine Company Apartment Communities.
Manages and tracks maintenance repair items identified on inspection report.
Tracks progress of activities across all communities in simultaneous construction. Activities include unit completion, access issues, and resident feedback.
Tracks and reports resident and project escalations to leadership team.
Tracks and reports tenant relations, i.e. concessions, against budget.
Attend pre-construction site visits at upcoming projects.
Collaborates with other groups at Irvine Company Apartment Communities to aid in completion of prioritizing initiatives.
Drives partnership with Irvine Company Apartment Development to complete required work as necessary to meet State mandates.
Understanding and ability to review, manage and adjust to a profit & loss statement as required by Irvine Company Apartment Communities.

Minimum Qualifications / Other Expectations:

Education & Experience:

High school graduate. Bachelor’s degree preferred.
7-10 years experience in Apartment On-site Operations at the management level and above.
5 years of experience managing people.
Experience developing processes and performing training.
Demonstrated knowledge of construction protocols.
Demonstrated ability to document process and create training materials.
Efficiency with Google Mail, Drive, Docs and Sheets a plus.

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
Occasional travel required.
On call as needed for after hours emergencies.
Ability to work evenings, weekends and holidays.

Compensation:

Base Pay Range: $117,900.00 - $156,300.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Principal Cloud Security Architect ($197,400.00 - $235,100.00) (Irvine, CA, 92617)

Position Summary:

The Principal Cloud Security Architect is  responsible for developing and leading the secure cloud computing strategy for Irvine Company. This includes working with Infrastructure and Development groups to understand their Cloud Platform adoption plans, hosted application designs, and cloud management and monitoring methods.  The principal cloud security architect will define architecture patterns and standards based on industry best practices and insights regarding application architecture and deployment in cloud environments.
The Principal Cloud Security Architect will work collaboratively with domain architects and lead security engineers to build security controls and solutions compliant with approved architecture frameworks and standards.
This role also applies their cloud security, network architecture, hardening, and logging enforcement skills to lead all technical operation teams with containment and remediation workstreams related to security incidents.

Job Duties:

Leads the overall cloud security architecture strategy and technical framework including standards/guidelines/procedures/requirements for infrastructure and software development.
Enable the business through technical leadership to influence peers across Innovation Technology and Business Leadership to design and implement cybersecurity technology, and assist application and infrastructure teams secure implementation of technology.
Lead security assessments, identify gaps in existing security architecture, and recommend changes or improvement.
Lead assessment of appropriate vendor relationships related to information security tools, technology and cloud services; manage proof-of-concepts that enable the business while reducing risk; maintain currency with emerging technology; maintain security roadmap. Develop and maintain enterprise security requirements and controls that drive the selection of security tools as well as assist Business Units and IT in selecting solutions to meet their needs.
Create solutions that align enterprise security architecture frameworks and standards (e.g. SABSA, NIST 800-53, ISO 27002) with overall business and security strategy.
Participate as the primary security subject matter expert in the Information Technology Architecture Committee (ITAC) by reviewing risks of new technology, ensuring secure integration of technology and driving a secure architecture roadmap.
Maintain a leadership role in the Architecture Review Committee through extensive experience in security technology and cloud architecture to drive a balanced approach to Irvine Company’s overall technical architecture. This responsibility also requires mentorship of domain architects to mature their techniques and to think beyond their specific area of responsibility.
Establish and manage the threat management/intelligence program (including threat modeling, assessment, hunting) to support the Security Operations Center (SOC) and integrate with the risk management functions.
Assist Security Operations to assess and investigate security incidents, and work with application and operations teams throughout the investigation cycle to ensure remediation, eradication and lessons learned are rolled back into daily operations.
Build and maintain the Secure Software Development Lifecycle (SSDLC) including the development of secure coding standards, testing services, testing infrastructure, and compliance processes.
Manage the development and maintenance of the data protection program including discovery, data-flow/mapping and Data Loss Prevention (DLP).
Help identify new exploits, threats, and mitigations for detection engineering and define and maintain domain and enterprise level threat modeling.
Mentor junior cybersecurity staff in cybersecurity technology, architectural methods and technical process development.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree in computer science, engineering or related field.
15+ years in information risk management and information security technology, including 5+ years in security architecture and 5+ years in a cloud environment.
Strong written and verbal communications skills with the ability to create and present technical recommendations to executive management as well as influence and persuade peers and others.
Demonstrate a deep understanding of cloud concepts and architectures with a focus for how security controls are applied to cloud-based technologies. Example cloud concepts include, but are not limited to: 
- Architecture & Networking 
- Identity & Access Management 
- Securing the CI/CD Pipeline 
- Secrets and Data Protection 
- Logging, Detection, and Response 
- Security Controls for Containers (e.g., Docker, Kubernetes) 
- Experience managing cloud projects.
- Deep understanding and implementation of industry-leading practices for cloud security risks using frameworks and standards such as CIS Benchmarks, Cloud Security Alliance, NIST SP 800-144, 800-145, 800-291, and 800-322.
- Experience advising business and technical leadership on cloud architecture and design concepts based on compliance and regulatory standards (e.g., PII, PCI-DSS, PHI, GDPR, HIPAA).
Demonstrated experience in designing security architectures to mitigate threats including Zero Trust, cloud environments, applications, network infrastructure and data integration/management.
Experience in identifying gaps in existing architectures.
Demonstrated experience in architecting and implementing large complex security solutions and programs (i.e. SOC, Identity Management, SSDLC, DLP).
Experience in architecting security for cloud environments (IaaS, PaaS, SaaS) as well as leveraging cloud based security solutions.
Hands on experience with leading strategic security technology solutions to enable business flexibility including SD-WAN, Wireless networks and IoT.
Experience managing multiple projects of diverse scope and effectively collaborating in a cross-functional team environment.
Demonstrated knowledge on how business enabling technology (e.g. IoT, A.I.) increases the threat landscape, while understanding how to apply technology and process to mitigate cyber risk.
Knowledge of risk management processes and experience in conducting risk assessments.
Demonstrated ability to develop and implement the overall cybersecurity architecture in alignment with the risk posture of the organization.
Ability to automate common tasks in programming/scripting language and strong knowledge of application programming interface (API) interaction methods.
Experience being a part of a highly technical team, including Incident Response, Security Engineering, or Forensics teams.
Experience as an engineer in incident response efforts. This should include hands on experience completing tasks such as malware detection and analysis, memory analysis, and disk forensics.

Certifications:

IT security certifications (CISSP, CISM, GIAC, CEH, GCIH, GCFE, GXPN, CISSP-ISSAP, SABSA or similar) preferred.

Compensation:

Base Pay Range: $197,400.00 - $235,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Sr. Manager, Corporate Security ($112,500.00 - $148,100.00) (San Diego, CA, 92108)

Position Summary:

Irvine Company is seeking a collaborative leader with excellent relationship-building skills, who is capable of working effectively with diverse teams within a matrixed organizational structure. You will be responsible for working with the Vice President, Security in protecting corporate assets by developing and integrating security strategies; enhancing security awareness; developing security training; enhancing physical security and integration between the business units in the greater San Diego, California area.

Home office location: Mission Valley area

Willing to travel by car: up to 50%

Schedule: Monday - Friday, requires on call flexibility 24/7

Job Duties:

Drive an enterprise-wide security program for Irvine Management Company’s (IMC) Office and Apartment properties in San Diego.
Responsible for the implementation of the Security Program objectives to include Business Continuity and Emergency Response Plans.
Monitor and evaluate third party security providers and staffing levels in San Diego.
Oversee contract compliance with security vendors and integrators in San Diego.
Develop on-going assessment process for security program.
Collaborate with IT to identify best in class electronic security systems and project manage implementation.
Liaison with local law enforcement, fire, first responders and loss prevention agents in San Diego.
Responsible for day to day reporting requirements including statistical analysis of security spend.
Monitor and review statistical data in the corporate incident reporting system.
Create and manage security related financial objectives, including capital, training and loss prevention.
Conduct sensitive internal and external investigations relating to corporate compliance, theft, employee misconduct, workplace violence and other issues.
Collaborate with all stakeholders to ensure security goals and key KPIs are aligned.
Work with Audit, Legal, Risk, Safety and key corporate support groups to safeguard IMC assets.
Manage relationships and collaborate with the operational divisions in San Diego.
All other duties as assigned.

Minimum Qualifications / Other Expectations:

Bachelor's degree and/or equivalent experience
Minimum of 10 years in Security or law enforcement with supervisory and investigatory responsibilities required.
A background in serving customers, proven management skills, a broad background of collaborating within different disciplines is highly preferred.
Prior law enforcement (local, county, state or federal) experience is preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law.
This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.

Compensation:

Base Pay Range: $112,500.00 - $148,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Accountant - Common Area Maintenance (CAM) ($97,600.00 - $115,700.00) (Irvine, CA, 92660)

Position Summary:

The Senior Accountant will be a key contributor to the Common Area Maintenance (CAM) processes across a diverse portfolio of commercial and retail properties. This role requires a strong blend of accounting and analytical expertise to ensure the accurate calculation, allocation, and billing of CAM charges, taxes, and insurance in accordance with lease agreements. The Senior Accountant will be instrumental in maximizing expense recoveries and optimizing revenue through analysis and strategic collaboration.

Job Duties:

• Assist in the preparation of annual CAM estimates, mini reconciliations, and year-end reconciliations for Office and Retail tenants.
• Support the preparation of quarterly forecasts and annual budgets for Retail and Office tenants.
• Collaborate with the CAM Accounting Manager and Operations team to review forecast results and identify opportunities for expense reduction.
• Review lease language to accurately model CAM recovery setups within MRI accounting software.
• Perform detailed CAM-related reporting and analysis, including projected billing rates, recovery ratios, and CAM expense analysis.
• Conduct in-depth reviews of CAM calculations and reconciliations for both Office and Retail portfolios to ensure accuracy, compliance with lease terms, and identification of potential cost savings or recovery opportunities.
• Ensure the integrity and compliance of accounting and capital expenditure entries, and provide strategic financial guidance to operational teams to support budget goals, revenue optimization, and effective collections.
• Assist in the calculation and processing of tax refunds to tenants.
• Prepare quarterly Retail Common Area Expense and Tax billings.
• Support the auditing of Office tenants' pro-rata shares.
• Work to minimize outstanding CAM-related collection issues and assist in resolving tenant disputes.
• Respond to tenant inquiries and audits by providing detailed explanations and resolving discrepancies.
• Assist in calculating CAM rates for prospective Retail tenants.
• Collaborate with Legal, Leasing, and Operations teams on audit disputes regarding lease language interpretation.

• Assist in various ad-hoc projects, contributing to initiatives that support departmental and organizational objectives.

Minimum Qualifications / Other Expectations:

• Bachelor's degree in Accounting or Finance.
• Proven experience (3-5+ years) in accounting, with a focus on property management or lease administration preferred.
• Strong understanding of lease agreements, lease accounting principles, and relevant legal terminology.
• Proficiency in MRI Accounting software.
• Intermediate to Advanced proficiency in Microsoft Excel, including complex formulas (IF, INDEX/MATCH, etc.), Power Query, and basic macro knowledge.
• Preferred knowledge of SQL for data querying and analysis.
• Excellent analytical, problem-solving, and organizational skills.
• Strong written and verbal communication skills, with the ability to explain complex financial information clearly and document processes effectively.
• Ability to work collaboratively in a team environment and manage multiple priorities effectively.

Compensation:

Base Pay Range: $97,600.00 - $115,700.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Director, Security Operations Center ($125,800.00 - $187,900.00) (Irvine, CA, 92617)

Position Summary:

The Director of the Security Operations Center (SOC), reporting to the VP of Corporate Security, leads the Company’s enterprise-wide intelligence and threat management program, ensuring 24/7 situational awareness, rapid response, and proactive mitigation of risks to the company’s associates, customers, guests, tenants, properties, and operations. The role also leads the company’s mobile patrol services program, promoting safety and security across retail, office, and apartment properties.

Job Duties:

Threat Assessment and Threat Management (TATM) Program Development: Lead a comprehensive threat management strategy to identify, assess, and respond to behavioral, physical, and reputational threats. Serve as a central point of coordination for case management involving violent acts, physical threats, stalking, trespassing, and other concerning behaviors.
Real-Time Operations Oversight: Build and manage a state-of-the-art SOC that functions as the company’s Real-Time Information Center (RTIC), integrating alarm monitoring, dispatching, threat tracking, open source intelligence and technology-enabled monitoring among other functions.
Behavioral Threat Assessment & Intervention: Collaborate with HR, Legal, Property Management, and external partners to develop protocols for threat case management, ensuring early intervention, response planning, and consistent documentation.
Enterprise Risk Monitoring: Leverage internal data, partner alerts, social listening tools, and open-source intelligence (OSINT) tools to monitor for real-time risks affecting company operations, including civil unrest, crime trends, and reputational threats.
Technology Integration & Intelligence Fusion: Collaborate with Business Divisions and Innovation Technology team in the Strategy, Design, Development and Implementation of the Company's physical security systems. This includes technologies for threat detection, real-time decision-making, security cameras and access control
Security Patrol Program Leadership: Oversee after-hours mobile patrol operations to provide enhanced safety, rapid response, and deterrence across high-priority properties. Implement a standardized reporting and metrics strategy for the Business Divisions that promotes transparency, while fostering confidence in the after-hours program.
Incident Response & Crisis Management: Provide real-time support for emergencies and incidents, integrating RTIC resources into business continuity and crisis communications efforts.
Site Security Design & Vulnerability Management: Collaborate with Corporate Security regional security personnel to establish enterprise standards for site vulnerability assessments, threat-informed security design, and CPTED principles in new developments and retrofits.
Cross-Functional Coordination: Act as a key liaison between Security, Risk, Safety, HR, Legal, and Operations to ensure aligned, enterprise-level threat and emergency management.
Training & Awareness: In partnership with Safety and HR, participate in internal training efforts on workplace violence prevention, situational awareness, threat reporting protocols, and response strategies.
Vendor Management: Oversee contract employees assigned to the SOC, and collaborate with vendor account managers to ensure their proper training and effective utilization.
Law Enforcement Collaboration: When appropriate, coordinate Key Responsibilities with state, federal and local law enforcement partners.

Minimum Qualifications / Other Expectations:

Minimum Qualifications:

5-7+ years of progressive leadership experience in corporate security, public safety, law enforcement, intelligence, investigations, or behavioral threat assessment.
Proven experience managing threat cases and working within multi-disciplinary threat management teams.
Strong understanding of real-time operations centers, security technologies, and emergency response coordination.
Excellent communication (written and verbal), decision-making, and stakeholder management skills, with the ability to influence and collaborate with diverse stakeholders
Strong partnership mentality

Preferred Qualifications:

Bachelor’s degree in Criminal Justice, Behavioral Sciences, Homeland Security, or a related field.
Professional training or certification in threat assessment (e.g., CTM, WAVR-21, SIVRA, WVTS).
Experience integrating behavioral threat management with real-time security operations.
Strong IT acumen and experience with security systems integration, including security cameras, alarm monitoring platforms, video analytics, mass communication platforms, threat intelligence platforms, data analysis systems, access control, CAD/RMS, and PSIM/VMS.
Familiarity with legal considerations in workplace safety, privacy, and behavioral intervention.

Desirable Qualifications:

Relevant professional Certifications such as CPP, PSP, CEM, CTM or CPD.
Experience developing and delivering training in threat management, de-escalation, or crisis intervention.
Exposure to cybersecurity, reputational risk monitoring, or enterprise risk management frameworks.
Knowledge of trauma-informed practices and behavioral health referral systems as they relate to threat intervention.

Compensation:

Base Pay Range: $125,800.00 - $187,900.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Claims Administrator ($27.88-$37.07) (Irvine, CA, 92617)

Position Summary:

The Claims Administrator is responsible for investigating and managing all incoming property and pollution incidents. This role involves evaluating incidents and claims to ensure they are handled in accordance with internal policies and procedures, providing crucial support to the Environmental team, Legal & Risk Management, and onsite teams.

Job Duties:

Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage.
Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
Initial review of remediation incident scope of work for quality assurance.
Review basics facts of the loss.
Confirm scope aligns with incident.
Ensure proper photo evidence provided.
Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
Reviews claim files for adherence to quality standards and trend analysis.
Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree or equivalent.
1 - 3 years of relevant experience.

Other:

Strong analytical, coaching, and facilitation skills.
Strong oral and written communication skills.

Compensation:

Base Pay Range: $27.88 - $37.07

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Building Exterior Supervisor ($26.97) (San Diego, CA, 92122)

Position Summary:

The supervisor oversees the Irvine Company Porters and assists in managing the relationship with our 3rd party Janitorial vendors in support of building maintenance, landscape, and management efforts to maintain the community in a clean and orderly condition. The position requires high customer service and leadership skills to support the community by attracting and retaining residents.

Job Duties:

Perform work using safe work practices. Ensure completion of safety training and actively investigate and mitigate risks. Supervises on-site team to ensure they are following safety procedures.
Coordinates/directs the work schedule of assigned property Porters; provides ongoing training to assigned Porter team.
Maintain company standards with respect to cleanliness, community appearance and customer service
Provide assistance to the maintenance and landscape staff when requested
Contribute to the achievement of occupancy goals by cleaning vacant apartments and common areas daily, report any maintenance repairs as required.
Responsible for the maintenance upkeep of various community amenities as assigned by the Community/Service Manager
Deliver packages, notes, letters and flyers to occupied apartments.
Complete full/partial paint jobs of units as needed; Paint curbs, touch up walls or fences
Clean BBQ’s which entails assembling and disassembling, utilizing BBQ cleaners, and scrubbing BBQ’s
Pick up loose mail, trash, debris, and disposing of it appropriately.
Thoroughly clean (e.g., wipe down, scrub, dust, sweep, mop, vacuum), restock supplies and clear trash from assigned areas inside of and outside of the community buildings as well as the community grounds.
Report safety or defect issues to management. Examples:
- Defective equipment, furniture and light fixtures
- Any items left in carport area or other common areas
- Natural gas smell near BBQ areas, in kitchens or any other locations within the community
- Community defects or potential safety issues (i.e. cracked walkways, and stucco)
Deodorize trash bins, dumpsters & dumpster area, apartments, and bathrooms, as needed.
Check for burnt out lights and replace any bulbs around and in the buildings, as needed.
Perform additional duties as assigned.

Minimum Qualifications / Other Expectations:

High school diploma or equivalent
1-year previous supervisory experience preferred
- Ability to interact effectively with management, vendors, co-workers, visitors and residents
- Superior customer service skills
- Basic computer knowledge (email, and internet browser)
- Prior janitorial experience a plus
Constantly stand and walk
Occasionally sit, stoop/bend at the waist, squat, kneel, crawl, twist and stretch
Occasionally climb stairs and ladders
Lift below the waist up to 50 pounds and lift above the waist 36 pounds
Push and Pull up to 120 pounds of force
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Occasional travel required
Ability to work evenings, weekends and holidays
Regular, consistent and timely attendance is required (non-exempt)

Community Details:

Communities of Responsibility: La Jolla - Villas of Renaissance
Unit Count: 923

Compensation:

Base Pay Start Rate: $26.97

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Construction Manager ($118,500.00 - $160,100.00) (Irvine, CA, 92617)

Position Summary:

The Manager, Construction is primarily responsible for the daily management, supervision, coordination, and successful completion of all phases of assigned projects to meet objectives with respect to budgeting, estimating, value engineering, bidding, purchasing, contracting, and scheduling of assigned projects. This is in support of the Senior Director, Construction.

Job Duties:

Manages day to day processes of a construction project e.g scheduling, quality assurance, execution of plans
Works with consultants managing RFIs and submittals
Reviews plans and specs to ensure compliance with Irvine Company standards
Supports with budget development and monthly management
Coordinates and manages acceptance walks with General Contractor, Apartment Operations and ICAD Quality Assurance.
Manage GC to secure Certificate of Occupancy, bond release, filing Notice of Completion, etc.
Acquires closeout documentation

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree from a four-year college or university, preferably in a construction-related or engineering curriculum or equivalent work experience.
Minimum of five years of multi-family experience as Project Manager or Director Construction, with five to ten years of experience in construction.

Other:

Contractor’s License preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Computer Skills: Proficient in estimating, scheduling, and spreadsheet applications including but not limited to: MS Project, Excel, Word ,Google.

Compensation:

Base Pay Range: $118,500.00 - $160,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Business Intelligence ($192,400.00 - $241,800.00) (Irvine, CA, 92617)

Position Summary:

The Director of Business Intelligence Engineering drives impactful BI initiatives across our business units, transforming data into strategic advantages. This leader designs, deploys, and scales analytics solutions that directly advance organizational goals while leveraging established frameworks. This hands-on role champions execution excellence and cultivates a data-first mindset throughout the organization, turning information into measurable outcomes and promoting the evolution of analytics through the use of AI.

Job Duties:

Lead and mentor a team of analysts and developers, providing hands-on guidance and feedback.
Collaborate with stakeholders to execute BI initiatives using core technologies including Snowflake, dbt, Python and Tableau.
Keep current on BI technologies and recommend improvements.
Monitor data quality and integrity in BI processes and implement corrective measures.
Develop and manage project budgets, ensuring optimal resource allocation and financial accountability

Minimum Qualifications / Other Expectations:

Education & Experience:

Master’s degree in Computer Science, Engineering, or related field.
10+ years in data analytics or BI, including 5+ years in team leadership roles.
Experience with cloud-based data platforms (Google, Snowflake, AWS).
Experience managing BI projects with analytics deliverables.
Experience with agile methodologies and project management tools.

Other:

Expertise in data modeling, analytics, and data governance principles.
Effective communication skills for team coordination and stakeholder interactions.
Strong leadership and team development abilities.
Foundational technical expertise in analytics, ETL, SQL, programming, and data visualization tools.
Specific experience in Snowflake, dbt, Python, and Tableau required.
Terraform, Matillion, Fivetran, Boomi, Business Objects, Jupyter experience are a plus.

Compensation:

Base Pay Range: $192,400.00 - $241,800.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

#LI-Onsite

Director of Sponsorship, Brand Partnerships ($142,500.00 - $187,300.00) (Irvine, CA, 92617)

Position Summary:

The Retail Commercial Partnerships Director of Sponsorship is responsible for driving revenue by securing strategic sponsorships and partnerships that strengthen marketing programs, enhance the customer experience and increase traffic and indirect sales to shopping centers. This role involves identifying potential sponsors for company-wide programs, physical spaces and amenities, including signature events, venues,
attractions and amenities while understanding their business objectives and creating tailored sponsorship opportunities that align with their goals. The Director will leverage strong sales acumen and relationship-building skills to negotiate and close deals, ensuring mutual value for both the sponsor and the company. The position is primarily focused on supporting retail properties and leading initiatives with other Irvine Company divisions. In collaboration with the Senior Director, the Director of Sponsorship will be
responsible for creating and managing a book of business and working on multiple projects simultaneously.

Job Duties:

Strategize/ Conceptualize: Exciting, unique to market experiences that leverage the synergies between ICRP and partner brands to create a compelling value proposition and further enhance ICRP’s brand and visitation.
Prospect Identification: Research and identify potential sponsors across various industries that align with the company’s brand and values.
Relationship Management: Cultivate and maintain strong relationships with key decision-makers within target companies to understand their sponsorship needs and objectives as well as vendors and agencies.
Proposal Development: Create compelling sponsorship proposals that effectively communicate the benefits and ROI of partnering with the company, including customized packages that meet the sponsor’s specific goals.
Negotiation and Closing: Lead negotiations to secure sponsorship agreements, ensuring terms are favorable and meet revenue targets.
Contract Management: Oversee the execution of sponsorship contracts, ensuring all deliverables are met and the partnership runs smoothly.
Market Analysis: Stay informed about industry trends, competitor activities, and emerging opportunities to continuously refine and enhance the sponsorship offerings.
Reporting: Track and report on sales performance, sponsorship effectiveness, and client feedback to optimize future sales strategies.
Drive Execution & Collaboration excellence for all deal fulfillment. Work closely with Management, Operations, Leasing, Marketing, Design and Development to ensure seamless integration of sponsorships into overall business strategies that are on-par with the overall aesthetics, customer experience, messaging and quality of the merchants at the Retail Centers.
Develop communication B2B content for marketing platforms on Sponsorship including video sizzle reels of programs.
Manage monthly expenses and budget.
Dedicated weekly meeting with Sr. Director to review pipeline, activity reports, client feedback and more.
Thrive in a fast-paced environment and be resourceful, creative, detail oriented and capable of running multiple projects with limited supervision and with a sense of ownership and vitality.
Provide verifiable and accurate proof of performance reports to clients the morning campaign is live including photography with personal cell phone.
Manages administrative support including generating reports and assembling sponsor and premium space fulfillment packages.
Other duties as assigned by the Senior Director.

Minimum Qualifications / Other Expectations:

Education & Experience

Bachelor’s degree related to Business, Marketing and/or Communications.
Minimum of 10+ years experience in sales & marketing.
Experienced in Lifestyle Centers (retail, sports, etc) and Out-of-Home Advertising.
Experienced in client/account management.
Ability to work nights and weekends as required to coordinate on-site activations at the Retail Centers.
Leads with executive presence.
Requires proficiency in Google Docs, Sheet, Slides and Gmail.
Experience in InDesign, Photoshop, Illustrator, preferred.
Working knowledge of Deep North, GIS, MRI, Salesforce, ZoomInfo/Winmo a plus.

Other

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $142,500.00 - $187,300.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Director, Brand Strategy & Management ($174,500.00 - $221,000.00) (Irvine, CA, 92617)

Position Summary:

The Senior Director of Brand Strategy will provide leadership in developing, refining, and assessing our brand strategy in a rapidly evolving industry. Reporting to the Vice President of Marketing, this leadership position oversees core marketing functions including brand management, content development, messaging strategy, creative direction, internal communications, and public relations to uphold our brand's integrity and maximize market impact. The role requires a strategic B2B marketing leader who can further elevate our premium brand while driving business results through sophisticated brand strategies and positioning.

Job Duties:

Brand Strategy Development and Execution: Develop, refine, and continuously assess the overarching Office Properties brand strategy, ensuring alignment with business goals and market opportunities. Translate the brand strategy into actionable plans and initiatives.
Brand Positioning & Messaging: Lead the development of compelling and targeted content strategies and messaging frameworks that resonate with our varied audiences and effectively communicate our value proposition including leveraging customer personas and segments in alignment with product segmentation
Creative Direction: Provide strategic direction and oversight to the creative development process, ensuring marketing materials and campaigns align with brand standards and effectively convey our brand image.
Brand Experience: Collaborate with Leasing and Operations to ensure brand messaging and values are consistently reflected throughout the customer journey, contributing to a premium and seamless experience that fosters long-term relationships and brand loyalty. This involves understanding touchpoints, identifying opportunities for brand reinforcement, and ensuring a cohesive experience.
Public Relations: Lead the development and execution of impactful public relations strategies to elevate brand visibility and credibility through compelling storytelling – including showcasing successful customer outcomes, working closely with Corporate Affairs to ensure alignment on overall messaging and approach.
Internal Communications: Develop and execute internal communication strategies to ensure employees are informed, engaged, and brand ambassadors. Foster a strong understanding and appreciation of the brand internally.
Synergy & Partnerships: Coordinate with marketing peers across the company to identify impactful synergy opportunities
Team Collaboration: Collaborate closely with peers across the office marketing team (including Portfolio Marketing, Digital Marketing, and Insights & Analytics) to ensure a cohesive and integrated approach to all marketing initiatives, maximizing the value and impact of the Irvine Company brand across all touchpoints and audiences.
Stakeholder Engagement: Collaborate effectively with cross-functional teams, including marketing, leasing, asset management, design, operations, and executive leadership, to ensure brand alignment and support
Team Leadership and Development: Build, mentor, and lead a high-performing team of marketing professionals, fostering a collaborative and results-oriented environment.

Minimum Qualifications / Other Expectations:

Bachelor's degree in Marketing, Business Administration, Communications, or a related field or equivalent experience; MBA strongly preferred
10+ years of progressive experience in B2B marketing roles with demonstrated success in brand strategy development and implementation
Background working with luxury brands, premium B2B service, or commercial real estate
Proven track record developing and executing comprehensive brand strategies that drive business growth
Demonstrated expertise in creating compelling B2B messaging frameworks and positioning strategies
Experience in translating market insights and product/service differentiators into compelling brand positioning and messaging strategies.
Experience collaborating effectively with cross-functional teams (e.g., Leasing, Operations, etc) to ensure brand alignment and a consistent brand experience.
Demonstrated expertise in building and implementing audience segmentation frameworks, including the creation and application of actionable customer personas.
Strong analytical skills with the ability to interpret data and insights to inform brand strategy and measure campaign effectiveness.
Proven success in developing PR strategies that enhance brand visibility and market position
Strong understanding of integrated marketing communications and the ability to provide strategic creative direction across various marketing channels.
Experience in data-driven marketing with ability to leverage insights for brand optimization
Exceptional communication skills with the ability to present effectively to executives

Compensation:

Base Pay Range: $174,500.00 - $221,000.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Senior Snowflake dbt Data Engineer ($132,200.00 - $169,400.00) (Irvine, CA, 92617)

Position Summary:

This role has a specialized focus on building and maintaining robust, scalable, and automated data pipelines and plays a key role in optimizing our data infrastructure and enabling efficient data delivery across the organization. As the organization enhances its cloud data platform (Snowflake), this role will be instrumental in implementing and managing CI/CD processes, infrastructure as code (Terraform), and data transformation workflows (dbt).

Job Duties:

Design, build, and maintain scalable and resilient CI/CD pipelines for data applications and infrastructure, with a focus on Snowflake, dbt, and related data tools.
Implement and manage Snowflake dbt projects for data transformation, including developing dbt models, tests, and documentation, and integrating dbt into CI/CD workflows.
Develop and manage infrastructure as code (IaC) using Terraform to provision and configure cloud resources for data storage, processing, and analytics on GCP.
Automate the deployment, monitoring, and management of Snowflake data warehouse environments, ensuring optimal performance, security, and cost-effectiveness.
Collaborate with data engineers and data scientists to understand their requirements and provide robust, automated solutions for data ingestion, processing, and delivery.
Implement and manage monitoring, logging, and alerting systems for data pipelines and infrastructure to ensure high availability and proactive issue resolution.
Develop and maintain robust automation scripts and tools, primarily using Python, to streamline operational tasks, manage data pipelines, and improve efficiency; Bash scripting for system-level tasks is also required.
Ensure security best practices are implemented and maintained across the data infrastructure and pipelines.
Troubleshoot and resolve issues related to data infrastructure, pipelines, and deployments in a timely manner.
Participate in code reviews for infrastructure code, dbt models, and automation scripts.
Document system architectures, configurations, and operational procedures.
Stay current with emerging DevOps technologies, data engineering tools, and cloud best practices, particularly related to Snowflake, dbt, and Terraform.
Optimize data pipelines for performance, scalability, and cost.
Support and contribute to data governance and data quality initiatives from an operational perspective.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor's degree in Computer Science, Engineering, or a related technical field expertise which is equivalent.
5+ years of hands-on experience in a DevOps, SRE, or infrastructure engineering role.
3+ years of experience specifically focused on automating and managing data infrastructure and pipelines.

Other:

Strong, demonstrable experience with Infrastructure as Code tools, particularly Terraform.
Strong background in DevOps principles and practices, and hands-on experience in building business intelligence solutions.
Highly experienced in automation, and problem-solving skills with proficiency in cloud technologies.
Ability to collaborate effectively with data engineers, analysts, and other stakeholders to ensure the reliability and performance of our data ecosystem.
Proven experience with dbt for data transformation, including developing models, tests, and managing dbt projects in a production environment.
Hands-on experience managing and optimizing Snowflake data warehouse environments.
Demonstrable experience with data modeling techniques for ODS, dimensional modeling (Facts, Dimensions), and semantic models for analytics and BI.
Strong proficiency in Python for automation, scripting, and data-related tasks. Experience with relevant Python libraries is a plus. Strong Bash scripting.
Solid understanding of CI/CD principles and tools (e.g., Bitbucket Runners, Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
Experience with cloud platforms (GCP preferred, AWS, or Azure) and their data services.
Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
Knowledge of data integration tools and ETL/ELT concepts.
Familiarity with monitoring and logging tools.
Strong SQL skills.
Ability to work independently and as part of a collaborative team in an agile environment.
Strong communication skills, with the ability to explain complex technical concepts clearly.

Compensation:

Base Pay Range: $132,200.00 - $169,400.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Apartment Maintenance Technician ($26.63) (Irvine, CA, 92618)

Position Summary:

As a Service Technician at one of our luxury apartment communities, you have a unique opportunity to use your valuable expertise to make a difference in the lives of our residents. Whether you are an experienced maintenance professional, or looking to start a career through our innovative Service Technician Entry Program (STEP), Irvine Company’s culture of excellence and commitment to learning will allow you to build your ideal career - and your best life.

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Performs turn service for vacant units in accordance with established quality standards.
Ensures community common areas and grounds are maintained in accordance to Company standards; identifies and resolves any hazards.
Understanding of progress to key performance indicators and identifying opportunities.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies safety issues and mitigates risks.
Maintain accurate records of work performed utilizing Salesforce
Perform community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response upon completion of onboarding

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
0+ years of maintenance experience required. Basic troubleshooting skills. Basic understanding of at least one of the following: electrical, plumbing, carpentry, HVAC, appliances.
12 Week Service Technician Entry Program (STEP) training program to be completed if no or minimal previous maintenance experience

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying
Ability to push and pull up to 118 pounds of force
Ability to lift below waist up to 77 pounds and above waist 45 lbs
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Compensation:

Base Pay Start Rate: $26.63

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Senior Administrative Assistant ($34.52 - $42.60) (Irvine, CA, 92617)

Position Summary:

Performs a broad range of duties for an executive or executive team, as assigned. Responsible for scheduling and preparing agenda for regular and special meetings, for securing requested information and for compiling various reports. Manages appointment requests and maintains assigned calendars. Handles telephone calls, routing them to others or dealing with them directly, as appropriate; arranges conference calls and related meeting room set-up. Prepares a variety of communications including emails, memos, meeting agendas and meeting minutes. Processes expense reports and approves invoices. Monitors budgets for expense and office supply spending.

Job Duties:

Provide administrative support and coordination on projects as assigned.
Coordinate and schedule meetings, maintain calendars, and answer calls as assigned.
Distribute and track documents, ensure proper routing/approvals, and deliver or file when finalized.
Audit and prepare expense reports and check requests and route for approval.
Prepare presentations, meeting agendas, letters and other written communications.
Administer, organize and maintain project files, hard copy and electronically.
Facilitate in setting up conference calls (e.g., video, or telephone, or other electronic variations) and arranging all necessary meeting supplies (i.e. meeting agenda, exhibits, and lunch orders).
May book travel as needed.
Attend project meetings and prepare meeting minutes as needed.
Perform other related duties as assigned.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree preferred.
3-5 years of experience in administrative support or relevant work experience.

Other:

Must be organized and capable of managing tasks on multiple, concurrent projects.
Must have excellent verbal and written communication skills.
Must have well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company.
Project a professional image and demeanor.
Understand, apply, and comply with all company policies and procedures.
Strong computer skills: MS Office Office Suite; Google Suite experience preferred.

Compensation:

Base Pay Range: $34.52 - $42.60

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Resident Relations Manager ($33.65) (San Jose, CA, 95134)

Position Summary:

The Resident Relations Manager will act as the primary point of contact for all resident related inquiries, concerns and communication related to construction projects, heavy reinvestment, water intrusion, remediation, litigation and all other projects that require inconvenience, work and relocation within residents homes.

Job Duties:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Acts as a liaison between residents, contractors and the onsite team; ensures timely and proactive communication with all residents i.e. scope of work in and around their home, anticipated completion, hotels stays as well as negotiating to reach settlement to lower litigation concerns
Collaborates with legal, risk management, remediation team, vendors, maintenance, project management and community/general manager to facilitate all required work and mitigate exposure and risk.
Conducts unit interior walks to assess resident claims, status updates as work is in progress and pre-walks once work is completed.
Completes all STARS reports and works with risk management to provide all necessary documentation.
Provides exceptional customer service and empathy to residents; work with marketing to ensure consistent communication is distributed to residents providing progress updates and upcoming project timelines.
Works with social media team to manage all negatively impacted social media sites as a result of resident dissatisfaction from projects within their home or community.
Assists the team with escalated customer concerns or resident relations responsibilities as needed.

Minimum Qualifications / Other Expectations:

Education:

High School Diploma

Experience:

Minimum 4 years customer service experience; assistant manager or project manager experience preferred

Authority:

Work is closely supervised, however, the individual must be able to utilize strong business judgment and be confident in communicating in challenging situations Work is reviewed for good use of judgment as well as overall quantity, quality and efficiency

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing
Multilingual ability a plus
Ability to work evenings, weekends and holidays
Regular, consistent and timely attendance required
Occasional travel required

Community Details:

Communities of Responsibility: North Park - Redwoods/Pines/Sycamores
Unit Count: 1362

Compensation:

Base Pay Start Rate: $33.65

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Director, Project Management ($147,200.00 - $204,300.00) | Orange County (Newport Beach, CA, 92660)

Position Summary:

The Director, Reinvestment Project Management is focused on assisting the Company make deferred maintenance and value-add investments to the apartment portfolio for the purpose of maintaining revenue growth, brand preservation and asset preservation. The project management team collaborates with key stakeholders in several departments to manage the process which includes overall leadership and coordination of the project from conception through construction, development of the project vision, scope and specifications, budgeting, underwriting, capital approvals and scheduling, as well as overseeing the completion of the finished product.

Job Duties:

Coordinate with internal stakeholders to determine project needs and priorities
Lead the development of project documents, leading team from Schematic Design through Construction Design
Organize the creation of project budgets and capital requests, iterating through the process as required; Ownership of project budget, providing routine reporting in coordination with finance department
Generate detailed scopes of work, schedules, organizing design elements, specifications and construction documents
Partner with the Construction Management team to ensure best-in-class project execution
Review apartment community for any entitlement opportunities, city concerns, title restrictions or HOA constraints
Lead the coordination with consultants and team members to prepare exhibits for leadership presentations; Coordinate and deliver presentations and routine updates for senior executive team
Manage project plan check and approvals through governing agencies; coordinate stakeholder approvals
Coordinate with consultant, internal design and construction teams to review project submittals, shop drawings and RFI's for project design conformance
Review General Contractor bids and lead the development of value engineering strategies when necessary
Review long lead materials and procurement strategy to expedite schedule
Oversee bid package fulfillment; Collaborate on bidder selection, respond to RFIs, review bids, select bidders and pricing
Implement key departmental processes at the project level, participate in routine process refinement
Lead a team of one to four people, as necessary
Other duties as assigned

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelors degree, preferably in a related curricula; MBA or Masters a plus
Prior experience as a Project Manager specializing in the reinvestment and capital repair fields
Background in architecture and/or engineering preferred

Other:

Strong understanding of conceptual estimating and budgeting; knowledge of current market pricing in Northern and Southern California regions
Proficient in Google and PC based applications including but not limited to Google Workspace, MS Office Suite, Bluebeam Revu, Smartsheet. etc.
Skilled in reading and interpreting plans, specifications, reports, building code and all construction related systems/assemblies
Ability to communicate clearly and effectively in English, both verbally and in writing. Occasional travel required
Ability to influence others and effectively negotiate to achieve optimal outcomes
Strong attention to detail; ability to manage multiple projects
Ability to stand for long periods of time, climb stairs, ladders; navigate scaffolding and walk moderate to long distances each day

Compensation:

Base Pay Range: $147,200.00 - $204,300.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager - Capital Projects ($107,400.00 - $148,100.00) (Newport Beach, CA, 92660)

Position Summary:

The primary responsibility of the Project Manager is to provide analytical, project management, and staff support for the Irvine Company Apartment Corporate (“ICAC”) Reinvestment group. The project manager operates with minimal supervision to provide the ICAC Reinvestment team with the tools and information necessary to analyze reinvestment and repair projects and assist in coordinating reinvestment and repair activities. This role/function acts as a project manager to help provide support for optimal process flow, business decision-making, and project execution.

Job Duties:

Support the development of project documents, coordinating internal and external design disciplines from Schematic Design through Construction Design
Coordinate with consultants, internal design, and construction teams to review project submittals, shop drawings, and RFI's for project design conformance
Manage project plan check and approvals through governing agencies
Oversee and manage the creation of internal memos and document distribution
Collaborate with other departments in analytical, planning, and project management support (maintenance operations, community and portfolio management, etc.)
Conduct research and evaluate macro/micro real estate market data.
Responsible for preparing reinvestment pipeline reporting, project status reports, internal memos, and communication logs
Analyze, compile, and organize presentation packages for senior management.
Administer project tracking systems and analysis tools
Provide analyses, insights, and recommendations in identifying potential reinvestment opportunities
Develop, maintain, and manage financial models/market studies to support reinvestment activities
Create ad-hoc analysis to assist in special projects as needed
Participate in business process improvement initiatives to help facilitate changing business requirements

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree in in related curricula or equivalent experience in multifamily industry
5 years experience in related role

Other:

Proven ability to lead, coach, and motivate teams to work together to ensure success
Strong understanding of conceptual estimating and budgeting
Proficient in Google and PC-based applications. These include but are not limited to: Google Mail, Docs, Sheets, MS Office Suite, Bluebeam Revu, Smartsheet and other similar programs
Must have well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company
Able to influence others and effectively negotiate to achieve optimal outcomes
Convey confidence and maintain composure in crucial situations
Embrace conflicts by seeing them as opportunities by acting collaboratively to achieve optimal outcomes
Ensure the delivery of an outstanding internal/external customer experience
Accurately anticipate the complexity and resource requirements of projects/tasks then proactively adjust when challenges arise
Skilled in reading and interpreting plans, specifications, reports, building codes and all construction-related systems/assemblies
Use sound logic and methods to solve difficult problems with effective solutions promptly
Can make informed decisions and take decisive action with incomplete information under tight deadlines; taking into account the cost of “no decision”
Understand critical success factors driving the business and Implement strategies and/or tactics to achieve results by consistently using sound judgment
Organized and capable of managing tasks on multiple, concurrent projects
Excellent oral and written communication skills
Must be able to stand for long periods, climb stairs, climb ladders, navigate scaffolding, and walk moderate to long distances each day
Strong attention to detail; Excellent time management and organizational skills
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Compensation:

Base Pay Range: $107,400.00 - $148,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Landscape Manager ($89,400.00 - $113,200.00) (Irvine, CA, 92617)

Position Summary:

The Landscape Manager is responsible to maintain the integrity of our landscapes as originally intended by the Landscape Architect, as well as assures that the Landscape Maintenance is in alignment with the ICAC Brand. The Landscape Manager oversees the day-to-day operations of approximately 30 to 35 communities. The Landscape Manager coordinates the budgeting and execution of CAPEX projects, tree trimming, plant replacements, irrigation system repairs, water management, site inspections, and special projects.

Job Duties:

●   Prepares written and verbal reports on financial results in Maintenance Grounds and CAPEX Landscape.
●   Develops strategies to help achieve financial results.
●   Prepares properties for turnover from construction to property management, working with the Reinvestment team, Irvine Company Apartment Development, and Landscape Architects.
●   Specifies bids, negotiates, and drafts landscape maintenance, and Capital expense contracts.
●   Ensures monthly on site visits and inspections at assigned properties are being performed by the Landscape Department and provides feedback to Maintenance Operations Directors, Community Managers, Service Managers, and contractors to ensure overall landscape maintenance meets contract specifications. Ensures overall consistency and quality pursuant to the landscape maintenance guidelines.
●   Develops, manages and oversees a highly qualified contractor pool.
●   Tracks and manages overall landscape water allocation & usage for each community and will assist in the recovery of dollars spent on penalties that are the fault of the landscape contractors.
●   Ensures the overall landscape appearance and maintenance meets TICAC requirements. Immediately reports to Maintenance Operations Directors, Community Managers, and Service Managers any cleanliness, maintenance, and contractor issues.
●   Prepares detailed reports as to the condition of the landscape at each assigned community and develops action plans for correction of deficiencies.
●   Develops processes and programs for identifying, vetting, and utilizing competent new contractors in a cost effective manner.

Minimum Qualifications / Other Expectations:

Education & Experience:

Bachelor’s degree or equivalent.
Five to seven years landscape management.
Multi-family housing and commercial landscape experience.
Strong computer skills: Google Suite, MS Office Suite, etc.
ISA Certification a plus.

Other:

Ability to communicate effectively, both verbally in writing; multi-lingual a plus.
Strong computer skills in Google Suite, MS Office Suite, SAP, Coupa, PPM.
Ability to stand, walk for long periods of time.
Limited travel to San Diego, Silicon Valley and LA.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to manage multiple priorities with attention to speed, detail and quality.

Compensation:

Base Pay Range: $89,400.00 - $113,200.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Project Manager - Mold Remediation ($111,400.00 - $148,000.00) (San Diego, CA, 92108)

Position Summary:

Provide accountability and oversight of all remediation and water intrusion projects. Ensure that projects meet quality expectations and are completed in a timely manner while still utilizing cost-containing strategies. Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.

Job Duties:

Manage all water intrusion and mold incidents including coordinating vendors to perform remediation
- Timing, start, completion
- Invoice management, payments, and GL coding
- Track all incidents to ensure timing and status
Provide support to onsite teams in regard to resident management when handling mold situations, timing of displacement, etc.
Liaison to Risk Management and Legal for pollution claims, or property damage caused by water intrusion event
- Ensure Riskonnect system documentation is consistent and accurate
Provide continuous tracking and communication to the onsite team through all levels of the remediation process
- Reporting, trending, and analytics
  - Create annual plan to focus on driving action to reduce water intrusion and mold
- Partner with ICAC CapEx Team, or ICAD on systemic issues
  - Diagnose root cause and drive action to eliminate repetitive leaks
Collaborate with leadership on EHS projects to ensure all quality, time, cost, and risk mitigation conditions have been met. Specifically, work with internal departments to ensure the completion of projects that meet Irvine Company standards. Ensure property utilization and oversight of vendors at multiple projects running concurrently.
Participate in the development of training modules for maintenance service teams and on-site community teams.
Implement comprehensive use of Smartsheets as a tracking tool on each project.
Other duties as assigned.

Minimum Qualifications / Other Expectations:

Education & Experience:

High school completion or equivalent
Three to five years of multi-family leadership experience; demonstrated ability to develop and implement projects; exceptional analytical skills

Other:

Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus.
Occasional travel required.

Compensation:

Base Pay Range: $111,400.00 - $148,000.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Service Technician II ($31.93) (San Jose, CA, 95134)

Position Summary:

This role requires a proficient understanding of routine maintenance tasks while ensuring the delivery of high quality service on customer needs. Supports completion of inspections and helps maintain the property and safety standards.

Job Duties:

Performs maintenance service requests and preventative maintenance work throughout the community.
Completes property preventative maintenance on required systems and mechanical equipment.
Ability to diagnose problems and recommend repairs.
Performs turn service for vacant units in accordance with established quality standards.
Understanding of progress to key performance indicators and identifying opportunities.
Ensures community common areas and grounds are maintained according to company standards; identifies and resolves any hazards.
Provides excellent customer service through responsiveness and positive interactions.
Performs work using safe work practices. Ensures completion of safety training and actively identifies and mitigates risks.
Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
Maintains accurate records of work performed utilizing Salesforce.
Performs community projects which could include painting, drywall repair. stucco repair, etc.
After hours emergency calls response.

Minimum Qualifications / Other Expectations:

Education & Experience:

High School Diploma or equivalent work experience.
1+ years of maintenance experience required. Advanced knowledge in at least one of the following: electrical, plumbing, HVAC, carpentry. Ability to diagnose problems and recommend repairs. Ability to work with limited supervision. Skills required for Service Technicians include but are not limited to: time-management, effective verbal and written communication, and organization.

Other:

Required Certification: EPA (Core and Type II) 608.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
Ability to move in and out of a variety of positions which include the following: sitting, standing, walking, squatting, stair and ladder climbing, kneeling, belly crawling, overhead reaching, lifting, carrying.
Ability to push and pull up to 118 pounds of force.
Ability to lift below waist up to 77 pounds and above waist 45 lbs.
Must complete and pass pulmonary exam and respirator fit test.
Travel between communities may be required daily.
Ability to perform these functions at multiple sites is required.

Community Details:

Communities of Responsibility: Crescent Village - All Bldgs
Unit Count: 2188

Compensation:

Base Pay Start Rate: $31.93

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Assistant Manager ($29.86 - $38.75) (Santa Clara, CA, 95051)

Position Summary:

Job Duties:

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points.
Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention.
Assists new/existing residents with all ICAC processes including move-in/out, transfers and renewals, FAS, lease agreements. Process resident applications, lease documents as needed.
Handles all resident complaints, identify solutions and communicate to leadership.
Oversees ledger management to include adding/waiving fees and process company invoicing.
Completes delinquency review, accounting month-end and process evictions according to company policy.
Tracks NPS and Yelp scores daily.
Ensures the condition and quality of the communities meet the Irvine Company standards at all times. Works with the team to ensure overall property maintenance is kept up through regular property walks and property quality inspections.
Monitors key performance metrics; ensure plans are in place to achieve company targets.
Completes audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
Responsible for healthy collaboration and partnership with other departments within Apartments and across divisions.

Variances in responsibilities may exist by community type:

Smaller Communities:

Assist with leasing responsibilities as needed.

Minimum Qualifications / Other Expectations:

High School Diploma
Min. 1 year experience in customer service environment; leasing experience preferred.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Occasional travel required
Ability to work evenings, weekends and holidays
Regular, consistent and timely attendance is required

Community Details:

Communities of Responsibility: Monticello
Unit Count: 825

Compensation:

Base Pay Range: $29.86 - $38.75

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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Sr. Director, Reinvestment ($180,500.00 - $254,100.00) (Irvine, CA, 92617)

Position Summary:

The Senior Director, Office Reinvestment at Irvine Company Office Properties (ICOP) provides leadership on the Asset Management team to drive its office reinvestment strategy, including value creation and investment performance through expertise in capital improvement investment, development, and construction. You will be responsible for planning and executing on reinvestment projects and managing the strategic capital planning processes. Collaborate with others across the entire 52 million square feet of office space located in Orange County, San Diego, Los Angeles, Chicago, and New York. Partner with colleagues in asset management, construction, property operations, leasing, financing, accounting, and finance & investments. Interact with other divisions on mixed-use redevelopment, including multifamily and retail teams.

Job Duties:

Provide oversight of portfolio reinvestment capital investments, including asset repositioning, outdoor improvements, lobby renovations, amenity enhancements, adaptive reuse, and other major capital projects.
In partnership with leasing, asset management and operations, utilize the segmentation framework to strategically identify reinvestment projects, justify the business case, and prioritize/sequence projects appropriately. Develop the required scope of improvements in accordance with established guidelines, segmentation, and brand standards.
Manage project budgeting and reporting. Maintain up-to-date budgets and forecasts.
Collect and synthesize reinvestment project data, review variance analyses, proactively address budget concerns and issues, and communicate with the executive team and other stakeholders.
Obtain input from colleagues (leasing, design, construction, and operations) and coordinate with consultants, including architects and landscape architects, engineers, and other key stakeholders.
Oversee the entitlement and/or permitting process on assigned projects to ensure all local, state, and federal approvals needed to complete the projects are obtained. This process can include representation at hearings and community meetings, working closely with attorneys, planners, architects, engineers, and other consultants, and local officials.
Lead the project management of the reinvestment process and coordinate with design, leasing, construction, and operations to ensure seamless execution.
Stay informed of office industry trends and understand competitive set properties. Focus particularly on innovative asset repositioning to adapt to a dynamic market.

Minimum Qualifications / Other Expectations:

Bachelor’s degree in business, real estate, engineering, finance, economics, or a related field. An MBA, MRED, or an advanced degree is preferred.
10+ years of experience in commercial real estate asset management, development, construction, portfolio management, acquisitions, or related roles. Experience in Office properties is required.
Proficiency in developing and managing budgets, financial reporting, and quantitative analysis.
Ability to develop and execute strategic business plans, including capital and redevelopment project plans.
Proactive, taking initiative to identify and solve problems before they escalate.
Ability to interact and communicate effectively up, down, and across the organization, and to manage and leverage the resources of a large, matrixed organization.
Strong leadership qualities to guide teams, drive collaboration, and influence stakeholders.
Excellent verbal and written communication skills for effective interaction with executives, team members, and external partners.
Skilled in negotiating contracts and agreements with various stakeholders.
In-depth understanding of real estate markets, trends, and best practices in the office sector.
Proficiency in software tools such as Google Workplace, Microsoft Excel, Word, PowerPoint, and industry-specific applications like Argus.
Strong collaborative skills to work with cross-functional teams, including asset management, development, construction, property operations, leasing, design and finance.

Compensation:

Base Pay Range: $180,500.00 - $254,100.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Accountant ($80,500.00 - $97,600.00) (Irvine, CA, 92617)

Position Summary:

The Corporate Accountant will be primarily responsible for ensuring assigned responsibilities are completed accurately and on a timely basis in accordance with the monthly close calendar. Assigned responsibilities include the processing, validation and analysis of fixed assets for the Office, Apartment, Retail, Resorts and Corporate divisions. This position is subject to tight deadlines and multitude of accounting activities including analysis, month end reconciliations and reviews, participation in special projects, system enhancements, process improvements and interim and year-end audit.

Job Duties:

Review Office, Apartment, Retail and Resort division asset submission reports to ensure information to be processed is in accordance with Company policies and procedures.
Process and maintain the fixed asset sub-ledger, including acquisitions, additions, adjustments, master data change, transfers, disposition and monthly depreciation.
Review expense general ledger account coding of invoices for capitalization policy compliance and process reclassification entries, as needed.
Assist with fixed asset system month-end and year-end closing procedures.
Run asset balance reports and coordinate distribution to all division contacts. Update transfer list.
Initiate monthly/quarterly Division and Corporate tasks in SharePoint.
Update templates for submissions, abandonments, transfers and FA working files.
Perform monthly reconciliations as it relates to fixed assets.
Assist with preparation of audit schedules for internal and external auditors
Update Policies and Procedures accordingly.
Assist with unclaimed property reporting.
Assist with special projects and other duties as requested.

Minimum Qualifications / Other Expectations:

Bachelor’s degree in accounting.
Two to four years of general accounting experience with progressively increased responsibility.
Strong spreadsheet skills utilizing v-lookups and pivot tables. SAP experience is a plus.
Exceptional problem-solving and analytical skills. Detail-oriented with excellent time management and organizational skills.
Positive team-player attitude, willingness to embrace change and highly self-motivated.
Articulate in a professional manner with the verbal and written communication skills necessary for collaborative interaction with Corporate and operating division personnel.

Compensation:

Base Pay Range: $80,500.00 - $97,600.00

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

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Representative, Centralized Applicant Services ($26.15) (Irvine, CA, 92617)

Position Summary:

The Leasing Concierge supports prospects and the leasing team from the initial application process through move-in. This role is a brand ambassador who demonstrates strong administrative performance through consistently meeting audit expectations and provides a seamless customer experience to both internal and external customers.

Job Duties:

Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Completes application approval process and effectively transitions applicant to onsite RSO team for move-in processing.
Tracks submitted applications for required approvals and documentation in accordance with current policy and procedure guidelines.
Supports ICAC culture and values to achieve top Customer Satisfaction and Reputation Management survey scores and reviews.
Works in a team environment, supporting all team members to exceed customer expectations.
Supports other centralized departments as directed.
Displays a high level of integrity and professionalism at all times in dealing with residents, employees and outside contacts.
Maintains company’s customer service and sales standards.

Minimum Qualifications / Other Expectations:

Education:

High School Diploma or equivalent work experience

Experience:

One to three years experience in customer service environment preferred

Knowledge, Skills and Abilities:

Superior customer service skills and a desire to help people
Strong detail orientation, administrative and organizational skills
Direction is provided for assignments in terms of desired outcomes (goals), timing and budget. Work is reviewed/measured in terms of meeting organizational objectives.
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Ability to work evenings, weekends and holidays

Compensation:

Base Pay Start Rate: $26.15

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

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