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Sr. Dir., Portfolio Operations

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Date: Feb 2, 2019

Location: San Diego, CA, US, 92121

Company: The Irvine Company

Position Summary:

This position is responsible to lead and develop an Operations team to successfully achieve or exceed financial/leasing goals and deliver exceptional customer experiences across a portfolio of Office Properties.  Ensure key results are achieved through appropriate operating activities and behaviors of the team.  Conduct regular audits to ensure operational excellence.

Job Duties:

Strategic Leadership 
  • Coordinate with Vice President, Operations and Leasing team to develop property specific strategy/ tactical plan for each project. 
  • Apply good business judgment, calculated risk, and analytics to decision making/prioritization of projects. 
  • Assess, obtain and leverage both internal and external resources to eliminate hurdles/ accelerate key results. 
  • Understand and support the ICOP Mission, core values and global interests of the Irvine Company. 
  • Foster the synergy between Divisions and Departments through regular communication and partnering within the region. 
  • Track competitive set and workplace trends to identify opportunities and to de-commoditize product type and create progressive work environments. 
Operational Excellence 
  • Provide operational/financial oversight for a portfolio. Analyze and report consolidated results. Create value for the division via the oversight of major contracts and participate in a key initiatives. 
  • Identify and promote opportunities for simplification, process improvement, teaming and innovation. Measure and report on results. 
  • Identify and promote opportunities for exceptional customer loyalty as measured by NPS, retention and increased occupancy rental rate. 
  • Establish high-performance expectations for property care, utilize KPIs to measure performance to meet or surpass goals and regularly audits processes to identify areas of improvement. 
Talent Management 
  • Coach and mentor team of direct reports. 
  • Create career paths and opportunities for advancement of rising stars and functional experts. 
  • Provide timely and constructive performance feedback. Acknowledge and reward good performance. 
  • Infuse and apply the culture of accountability (OZ Principal). 
  • Proactively review roles and responsibilities to ensure office efficiencies, team alignment, and project assignments are effective while providing a challenge for the individual team members. 
  • Develop a sphere of influence within the organization to ensure the team is reaching out to other departments fostering relationships inter-departmentally. 
  • Develop team presentation skills and participate in leasing/touring and other critical cross-over skills.

Minimum Qualifications:

  • Bachelor’s Degree and/ or 7to 10+ years in real estate or a leadership position
  • Proven ability to successfully lead a large team of direct and indirect reports
  • Persuasive communication skills, both written and oral
  • Critical thinking and financial aptitude
  • Team orientation
  • Adaptable / Change Agent
  • High emotional intelligence (ability to manage one’s own emotions and that of others)

About Us:
Irvine Company Office Properties (a division of Irvine Company) offers a portfolio that includes more than 550 office buildings in premier locations: Orange County, Los Angeles, San Diego, Silicon Valley, Chicago and New York.

We’ve evolved the traditional office to something much more: a modern working community. Featuring innovative workplace design, quality craftsmanship, dedicated management and a collection of memorable experiences that seamlessly combine to build a vibrant workplace community.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: San Diego

Job Segment: Real Estate, Business Process, Sales, Management

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