Massage Therapist (On-Call)

Property:  RPH (0023)

Newport Coast, CA, 92657

Division:  Resort at Pelican Hill (RPH)
Req ID:  21044

At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you.

Position Summary

Provide professional massage and body treatments to guests utilizing a variety of modalities offered by the hotel/resort.  Must utilize appropriate products and knowledge of wellness practices to effectively meet the needs of the guests.  Must maintain a current state license in massage therapy (certified CAMTC).

Job Duties - Essential Functions

  • Must follow proper payroll procedures; be on time for assigned shift and promptly serve each guest within the allotted time.
  • Utilize scheduling software to access daily schedule.   
  • Maintain neat, clean work area in accordance with hotel quality standards and California safety requirements.
  • Courteously and professionally answer guests’ questions and provide information about the services offered in the hotel/resort.
  • Utilize various treatment rooms to appropriately deliver all treatments. 
  • Use each of the related massage products in accordance with standard operating procedures; use proper amounts of products to assist with cost containment.
  • Respond to any hotel or safety situation in accordance with policies and procedures.
  • Promptly report any concerns to management.
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Maintain 5 diamond service standards.
  • Provide lateral service wherever is necessary in the hotel.
  • Maintain a professional demeanor at all times to everyone.
  • Embody mission, vision and values of the hotel daily.     

Minimum Qualifications - Education & Experience

  • High school or equivalent
  • Reading, writing and oral proficiency in the English language
  • CAMTC License

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Massage Therapist, Salon, Hospitality