Senior Manager, Digital Products

Date:  Jun 8, 2021
Property:  131 THEORY (2146)
Location: 

Irvine, CA, 92617

Division:  Apartments - Corporate (Apt Corp)
Req ID:  37854

Position Summary:

The Senior Manager, Digital Products position will be a member of the Irvine Company Apartment Community (ICAC) Marketing team and will drive our mobiles apps and resident portal execution to deliver exceptional customer experiences and meet company goals. Collaborating with other ICAC departments and Information Technology, the Senior Manager, Digital Products will be the day-to-day point person for all mobile apps strategies and initiatives that will drive a best in class customer experience for Irvine Company Apartments. This position plays a key role in driving all digital product strategies and implementations. 
 

Job Duties:

  • Prioritizes mobile apps project roadmaps for the Irvine Company Apartments marketing department 
  • Manages mobile apps schedules and plans
  • Provides mobile apps product oversight and management
  • Partners with, and communicates priorities to, IT development team and reviews development work
  • Aggregates internal team feedback and approval workflows
  • Consults with departmental leaders on in progress and future projects including oversight around features, releases, and feedback cycles
  • Requirements gathering for new app enhancements & bugs
  • Leads management and communications with external vendors on various apps projects 
  • Contributes to the company’s strategic direction to elevate the customer experience
  • Supports team KPIs and ensures mobile apps meet or exceed all financial and engagement targets (i.e. app downloads, operational efficiencies, etc.)
  • Partners closely with the Regional Marketing & Digital Media team around the execution of a best-in-class communications strategy
  • Collaborates with the regional marketing team on the day-to-day needs of mobile app maintenance and content updates
  • Other duties as assigned

 

Minimum Qualifications / Other Expectations:

  • Bachelor’s Degree in Marketing or related field
  • 5-7 Years of work experience in mobile apps product management
  • Hands-on experience managing end-to-end mobile app and web development projects as a product manager/owner
  • Strong knowledge of Google Suite
  • UX, design leadership
  • Analytics and platform knowledge (Google Analytics, Firebase, Tableau, etc.)
  • Experience with Salesforce Experience Cloud and/or Adobe Experience Manager preferred
  • Experience working closely with the Agile process
  • Comfortable working on multiple projects simultaneously
  • Comfortable communicating in both formal and informal settings, with strong written and verbal communication skills; be able to communicate complex concepts to people of different backgrounds throughout the organization
  • Superior organizational skills


About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Manager, Management