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Director of Operations - Hotel Irvine

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Date: Jan 7, 2019

Location: IRVINE, CA, US, 92614

Company: The Irvine Company

Position Summary:

Director of Operations assists the General Manager in the administration of the hotel by directing the hotel's team efforts toward guest satisfaction, associate productivity and the hotel's profitability. Responsible for the daily management of all Hotel Rooms operations (Housekeeping, Front Office/Guest Sevices, Transportation) and Food & Beverage operations (Eats, Marketplace, Red Bar, Private Events).

Job Duties:

  • Directs department heads to assure optimum performance and continual improvement in balancing the customer, associate, financial and facility.
  • Develop and implement strategies that exceed the needs and expectations of our guests.
  • Ensure the hotel is maintained to meticulous standards of cleanliness and maintenance on a daily basis. 
  • Make sure the needs and expectations of our guests are met and/or exceeded without fail. 
  • Hands on review of the total operation with heavy emphasis on insuring delivery of exceptional guest services. 
  • Oversee, train and assign resources to insure that the highest attention to details of service, cleanliness and maintenance are adhered to in all public spaces, and guestrooms of the property 
  • Inspect all public areas and multiple guestrooms daily. 
  • Insure proper blocking of VIP guest rooms and personally escort VIP arrivals when possible 
  • Work with short term financial outlook including; payroll control, cash distributions, receivables, payables, and revenue position against plan. 
  • Overlook the divisional progress review pertaining to engineering concerns and impact on rooms. 

Minimum Qualifications:

About Us:
Hotel Irvine (a part of Irvine Company’s Coastal Collection) is an independent lifestyle hotel that’s redefining where business stays.

A breath of fresh air in an otherwise mundane sea of ordinary, Hotel Irvine offers a sleek, vibrant, look delivering a contemporary hospitality experience that provides guests with personalized service, pops of bright color and energy bursting from every space.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Hotel, Manager, Housekeeping, Engineer, Management, Hospitality, Engineering

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